The primary purpose of the Benefits Consultant position is to provide benefits related counseling & education to faculty, staff, dependents & retirees, applying knowledge of benefit plans & programs, & applicable federal & state laws as well as University policies, practices and procedures as they relate to & govern the plans. In addition to benefit plans offered through the state of North Carolina and UNC system, benefit plans include those offered to School of Medicine Clinical Faculty (Faculty Physicians), Dental Faculty as well as the post-doc medical plan & ACA required high deductible. This position is pivotal in the delivery of subject matter interpretation & application of policies and practices in context of employee needs & in alignment with UNC Chapel Hill's best interest. The benefits consultant may research & facilitate resolution of complex issues that may occur with an employee's benefit elections & work across business streams & with various vendors to provide successful outcomes. The benefits consultant acts as a liaison with various state agencies & participates on university system-wide committees. The benefits consultant may assist with benefits surveys, development of benefit plan design, research & trend analysis. The benefits consultant conducts seminars & workshops, facilitates new employee orientation through a variety of media, updates communication materials & prepares reports as needed. This position will assist the Director of Benefits & Leave Administration in managing all facets of the University's benefit programs for SHRA, EHRA and faculty employees. The incumbent will work independently with prospective, active, separated, disabled and retired employees and their dependents to provide information about the various benefit plans including eligibility, covered services, plan provisions, etc. The benefits consultant position deals with very sensitive and confidential issues including termination of employment, layoff, death of an employee or dependent, divorce, disability and retirement and serves as the liaison between the campus, various agencies, retirement and insurance plan providers and provides expert counsel & assistance to faculty & staff by answering questions, as well as Federal and State laws, University policies & University System wide policies as they relate to benefits.
Education and Experience:
Bachelor’s degree and two years of progressively responsible professional human resources management experience; or equivalent combination of training and experience. All degrees must be from appropriately accredited institutions.
A successful candidate for this role holds significant subject matter expertise in benefits administration, application systems, data delivery, excellent analytical abilities, and demonstrates strong communication skills across a variety of media types. The candidate must have strong functional knowledge of processes which, impact benefits including payroll, benefits continuation, benefit premium billing/accounting, paid leave, etc. The candidate must have the sound ability to exercise independent judgment and discretion in applying and interpreting standards, personnel policies, procedures and regulations to a variety of human resource and benefit transactions, and effectively communicate with a diverse population at all levels and handle multiple priorities in a deadline driven environment is paramount to success. Essential skills include a thorough understanding of and ability to communicate clearly details on core benefits and leave programs in both individual and group settings. The candidate must have strong organizational and time management skills and be able to successfully work under tight deadlines. Experience with benefit, human resource and payroll systems and MS Office is required. Experience with PeopleSoft or similar HCM/Payroll/Benefits system(s) is critical.
Knowledge of North Carolina benefit plans and experience with defined benefit and defined contribution retirement plans is highly desirable, particularly in a higher-education setting. Qualified candidate must have effective problem solving skills and be self-directed, must have demonstrated knowledge of COBRA, HIPAA and supplemental retirement plans such as 403(b), 401(k) and 457(b). PHR, SHRM-CP or CBP certification preferred.
The University of North Carolina at Chapel Hill is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, race, national origin, religion, sex, sexual orientation, or status as a protected veteran.
About The University of North Carolina at Chapel Hill
Carolina rates among the nation’s great institutions of higher education, set on an historic and beautiful campus that celebrates all four seasons. Carolina’s students, faculty and staff come here from around the world, bringing varied cultural, racial and ethnic heritages that help make UNC-Chapel Hill a thriving intellectual center. We’re repeatedly ranked the nation’s best value in higher educa...tion for students seeking to earn a college degree – the University has garnered the top spot each time since the ranking’s launch in 1998.Whether you’ve just started your career, are new to academia or are a seasoned professional with assorted campus experiences to draw on, we hope you will find a great place at Carolina.