Vice President for Student and Enrollment Services - Bristol Community College
Bristol Community College
January 4, 2018
Fall River, Massachusetts
Location: Fall River, MA Category: Professional Posted On: Wed Jan 3 2018 Job Description:
STATEMENT OF DUTIES: Reporting to the President, the Vice President for Student and Enrollment Services is a member of the President's Cabinet and provides executive-level strategic vision, leadership and administrative direction to Bristol Community College initiatives related to student enrollment, persistence and student services. The Vice President for Student and Enrollment Services is responsible for facilitating a college culture that attracts, enrolls and retains a culturally and socio-economically diverse community and advances the college's mission and vision by facilitating student engagement and success. Areas within Student and Enrollment Services include the following: Admissions, Financial Aid, Records, Academic and Transfer Advising, Enrollment Center, Testing Center, Athletics and Fitness Center, Counseling Services, Career Services, Disability Services, Student Activities, Student Leadership, Student Conduct, Student Grievances, Health Services, Multicultural Student Center, Women's Center and Veteran's Center.
SUPERVISION RECEIVED: Reports to the college President.
SUPERVISION EXERCISED: Staff members of the Student and Enrollment Services.
DUTIES AND RESPONSIBILITIES:
Develop and support a culture of shared governance, trust, respect and transparency for all college constituents. Collaborate with members of the President's Cabinet to review, recommend, establish and implement college plans, policies and procedures to support student success.
Provide leadership and be responsible for the college's strategic enrollment management plans and initiatives. Collect, analyze and use data to inform plans and decision-making. Develop goals and measurable indicators of success.
Collaborate with college communications to ensure a consistent college brand and promote the college and its services. Work closely with instructional areas to ensure effective scheduling and communicate program information.
Provide leadership in developing, enhancing and implementing a wide variety of student services and delivering social, cultural and wellness scaffolding to meet the diverse needs of students at all Bristol Community College locations.
Develop annual and long-range plans for enrollment management and student services. Develop and manage budgets for the division. Work closely with the Executive Director of Development and Dean of Grants to secure appropriate outside sources of funding.
Provide leadership in the administration of the student code of conduct, including disciplinary and grievance processes. Serve as the college's Student Grievance Officer. Ensure compliance to state regulations and federal laws such as FERPA, ADA, Title IV, Title IX and SEVIS. Serve as a Title IX investigator and complete all necessary training related to this role.
Lead, supervise and evaluate direct reports in the Student and Enrollment Services Division. Foster a culture of student-centeredness and accountability to the team and college. Promote professional development within the division to enable the college to achieve its initiatives.
Evaluate and continuously improve student and enrollment service operations to ensure excellent customer service, effective operations and convenient computer/web-based services.
Collaborate with all areas of the college to achieve established student outcomes and foster an integrated student success model.
Cultivate external relationships with K-12, institutions of higher education and community-based organizations.
Actively participate in community, state and regional activities and organizations to promote and enhance the college's effectiveness and brand.
Perform all duties as assigned.
Master's degree in higher education, student development or related field from an accredited institution.
History of progressively responsible leadership and administrative experience with at least five years in student affairs and enrollment management.
Demonstrated effective, innovative leadership in a broad student life and/or enrollment management role with recent experience developing and implementing best and high-impact practices related to student enrollment, engagement, persistence and graduation success.
Demonstrated commitment to the community college mission, and serving the needs of first-generation and traditionally underrepresented/underserved students.
Demonstrated ability to collaborate with others across divisions to build effective relationships and increase student enrollment, retention and graduation rates.
Ability to prepare and administer a significant and complex budget.
Exceptional interpersonal and supervisory skills that attract, develop, manage, engage, retain and advance a diverse, talented professional staff.
Effective oral and written communication skills that include the ability to listen and respect diverse points of view, build consensus, share information accurately and build an environment of trust.
Demonstrated ability to understand, apply and enforce state and federal regulations and laws regarding FERPA, ADA, Title IV, Title IX, SEVIS, etc.
Demonstrated expertise and commitment related to assessment and continuous improvement of enrollment and/or student services operations in higher education.
Successful experience leveraging and integrating technological innovations for student and enrollment services, including appropriate online services.
Ability to work effectively with a diverse faculty, staff, and student body.
Earned doctorate in higher education (or related field) from an accredited institution.
Demonstrated ability to develop and use predictive modelling and data-analytics to enhance student and enrollment services' initiatives.
Demonstrated track record of effective relationships with external constituencies, including K-12 districts, four-year institutions of higher education, and community organizations.
Comprehensive, multi-campus community college experience.
Knowledge of and direct participation with higher education accreditation principles and procedures.
Demonstrated commitment to the principles of shared governance and transparency.
Experience with collective bargaining, especially in a higher education environment.
Experience applying Lean Six Sigma to higher education quality improvement.
Ability to speak a language in addition to English.
POSITION STATUS: This is a full-time, non-unit position with benefits.
SALARY: Commensurate with qualifications and experience.
Bristol Community College is a comprehensive, public community college accredited by the New England Association of Schools and Colleges (NEASC), offering degree and certificate programs that give our students the skills they need to transition successfully to the workforce, to a four-year institution or promote individual opportunity. As one of fifteen Massachusetts community colleges, BCC offers... a wide range of educational programs and community services. It develops and presents programs for the entire community, from children to senior citizens, and it is well known for its friendly atmosphere and a faculty that cares about its students. We serve more than 11,987 students at campuses in Fall River, New Bedford, Attleboro, Taunton, and online. The Workforce Education Institute develops active partnerships with business and industry, preK-12, colleges and universities, and social service agencies to maintain relevance and effectiveness of all credit and noncredit programming. The College enrolls over 18,667 students a year in community services program, in workforce development, adult literacy, personal enrichment, and our Kids College program. We value and respect diversity within Bristol Community College and the world while preparing well-rounded learners for employment and for life. BCC is a signatory to the American College and University Presidents Climate Commitment and as such is actively committed to sustainability throughout all areas of the College.