Position Summary: Under the general supervision of the Registrar, the Associate Director for Academic Support functions as the link between the Registrar and the Academic community. The Associate Director is responsible for course and classroom scheduling, enrollment reporting, and communication. In addition, the Associate Director is responsible for analyzing, developing and implementing complex technical operations related to registrar function that have a broad impact on students and academic departments. The Associate Director will also be responsible for reporting data to the National Clearing House.
Essential Functions: Scheduling 1. Coordinate/schedule the University's course offerings for fall and spring semesters as well as summer and winter sessions following accepted "best practices." Organize the schedule in a coherent sequence addressing the curricular requirements of the university along with patterns optimizing undergraduate and graduate enrollment. Working with academic units, and considering space constraints, produce schedules that best fit students' needs and faculty preferences. 2. Work proactively with the Registrar and the Registrar's Office staff, academic units, Provost's Office and university leadership on changes to improve the business processes of the office. Lead and convene regular meetings with campus constituents to determine best course scheduling practices. 3. Prepare final exam schedules based on existing policies and advice provided by the Provost's Office. 4. Provide data and support to academic units to ensure scheduling of adequate number of course sections and appropriate course combinations. 5. Work closely with the Assistant Director for DegreeWorks and Catalog to ensure any curriculum changes approved by CUE or CGE are implemented in a timely matter. 6. Assist the Registrar in setting the vision for the scheduling process including the reorganization/reassignment of duties and work tasks, and streamline processes wherever needed. 7. Supervise staff assigned to scheduling tasks. Registrar Database Management 8. Ensure and be responsible for student data integrity; generate and review the consistency of standard reports; train staff; maintain the data confidentiality, and review and approve reports requested on ad hoc basis. 9. Work closely and collaboratively with the Registrar, other administrators, departments, and faculty governing bodies and committees to ensure compliance with existing NJIT policies and procedures. 10. Lead/participate in the implementation of new systems and testing of software upgrades and improvements.
Preferred Qualifications: 1. Experience at a four-year public urban university with an ethnically diverse student body. 2. Direct experience with the Ellucian Banner student information system.