Job Requisition Number: 24398. Parking & Transportation (P&T) issues all parking permits, (averaging 30,000 per year), for parking lots controlled by the University of California, Berkeley. The Field Operations Unit is responsible for the enforcement and maintenance of all parking areas. Enforcement of parking rules and regulations is in accordance with the California Vehicle Code (CVC) and the Berkeley campus parking guidelines; on a seven day per week, 24-hour operation basis. P& T is responsible for control of approximately 6000 parking spaces with an annual revenue of $5.0 million from the sale of parking permits and issuance of approximately 45,000 parking citations. In addition, Parking & Transportation provides permits and staffing for campus entry gates and special events.
SPECIFIC DUTIES 1)Issue parking citations and warning notices to vehicles in violation of the California Vehicle Code and University of California, Berkeley parking/permit rules and regulations.
2)Maintain an above average working knowledge of up to 85 various parking permit types for the Berkeley campus and other UC affiliates.
3)Interpret policies and procedures that govern citation issuance. Issue parking citations and warnings notices using a computerized hand held ticket writer in accordance with department policies and procedures.
4)Maintain an above average working knowledge of kiosk permit issuance policies and procedures.
5)Maintain an above average working knowledge of campus parking lots, structures and building locations.
6)Operate two-way radio using phonetic alphabet and radio codes in accordance with Federal Communications Commissions regulatory guidelines.
7)Monitor radio calls from the maintenance and transit units, student leaders and UCPD in order to respond to problems and /or questions.
8)Inspect and report lot conditions while carrying out daily patrol activities.
9)Under the direction of the supervisor, immobilize (boot) or coordinate the towing of illegally parked vehicles with UCPD, ensuring every effort has been made to notify the registered owner. 10)Provide vehicle jump starts to University employees and visitors
11)Provide parking information and/or assistance to campus community and visitors.
12)As assigned, perform minor corrective maintenance on parking control equipment that has malfunctioned.
13)Prepare daily activity reports such as Beat Activity Report, Boot/Release Checklist, Permit Misuse, and Motorist Assist Forms.
ADDITIONAL DUTIES 1)Perform (Acting) Supervisor duties as directed or in the absence of the supervisor or lead Representative.
2) Conduct parking lot surveys for space inventory, occupancy, and other information needed.
3)Complete special event assignments in accordance with department policy and procedures; ensuring accurate account of moneys collected.
4) As assigned, assists with the hiring and training of new employees.
5)Serve on unit or department work committees.
6)Responds to campus emergency situations, such as earthquakes, fires, weather-related hazards, after normal hours, on weekends and holidays as required.•Knowledge of parking enforcement rules, regulations, operations •Effective customer service principles and practices •Skill in using handheld field equipment (radio and computers), boots and towing •Effective interpersonal and communication skills •Experience responding to and resolving customer complaints •Ability to make independent decisions •Willingness to work various shifts, including nights and weekends •Must have a valid California Driver’s License •Must be bondable This position is governed by the terms and conditions in the agreement for the Service Unit (SX) between the University of California and the American Federation of State, County and Municipal Employees (AFSCME). The current bargaining agreement manual can be found at: http://ucnet.universityofcalifornia.edu/labor/bargaining-units/sx/index.html
The University of California was chartered in 1868 and its flagship campus - envisioned as a "City of Learning" - was established at Berkeley, on San Francisco Bay. Today the world's premier public university and a wellspring of innovation, UC Berkeley occupies a 1,232 acre campus with a sylvan 178-acre central core. From this home its academic community makes key contributions to the economic and social well-being of the Bay Area, California, and the nation.