Some jobs push you to be your best by enabling you to use your technical savvy and systems expertise. This is that job. You will need to put all of your leadership vision forward as you lead teams of highly skilled, passionate people. At Optum, part of the UnitedHealth Group family of businesses, we're helping to make the health care system work better for everyone. We're bringing more resources, more data and more challenges to our work as we continue to help shape the way health care systems perform. As a Director of Implementation, you'll guide your teams to drive and manage high-quality execution and operational excellence, as they deliver technology solutions that meet business needs and maximize customer experience, growth and retention. This is the place where you can do more with the support and resources of a Fortune 6 company.This is a Medicaid Leadership opportunity in California with a proposal to support large scale projects aligned to the effective and efficient delivery of services centered on payment of fee-for-service claims, provider and member relations, drug rebate, pharmacy operations support as well as other related services necessary to support the health care delivery. Candidates must be comfortable pursuing a permanent role that is contingent on future award status with client. In this dynamic technology leadership role, you will provide leadership, guidance and accountability and for the performance of managers and/or senior level professional staff. As an Implementation/Takeover Director, you will manage leading edge technologies and elite teams to drive and manage high-quality execution and operational excellence, delivering technology solutions, meeting business needs, and maximizing customer experience, growth and retention. Your strategic vision, tactical excellence and consultative skills will enable others to resolve business problems that affect multiple functions or disciplines, and ultimately, the lives of millions. The Implementation/Takeover Director role is the principal management lead, responsible for Takeover of all Business Services and Information Technology Services required in the SOW for the contract. Primary Responsibilities: Ensure close alignment between all stakeholders, from initiation through closeout, of all Takeover activities required to assume OperationsAdhere to project management requirements Serve as a subject matter expert to internal stakeholders on specific implementations topics/issues - collaborate with internal leaders and external business partners to gain understanding of their business needs and adapt departmental plans and priorities to address business and operational challengesLead change and innovation - pursue opportunities to adopt new technologies and drive adoption to enhance business outcomes - drive and mange high-quality execution across organizational linesCommunicate with impact - influence and negotiate effectively with all internal and external stakeholders to achieve win-win solutions that advance organizational goalsProvide leadership, guidance, team direction, problem resolution and accountability for the performance of managers and/or senior level professional staff Leverage diversity and inclusion to bring in the right talent, drive employee engagement and foster teamwork and collaboration Manage and ensure compliance with structures/processes/technologiesGrow and maintain knowledge of and leverage industry/marketplace technologies and trendsApply financial knowledge to influence forecasting and financial planning activitiesParticipate in vendor contract negotiations to ensure optimal service delivery and cost controls (e.g., SLAs, vendor discounts) and monitor/manage vendor performance to ensure compliance with contract terms/conditions and deliverables Demonstrate integrity and ethical behavior by complying with applicable laws, regulations and policies and requiring the same from others
Required Qualifications:5+ years lead management experience in the transfer of responsibility for an MMIS, managed health care services solution, large government organization, or private sector healthcare payer existing (legacy) system valued at $20 Million+ from an Incumbent Contractor to a Successor ContractorClient facing experienceExperience with project management methods and standards based on the Project Management Institute (PMI) Project Management Body of Knowledge (PMBOK), and industry best practices10+ years of implementation experience 5+ years leading teams (at the director level) and managing implementations in a large, enterprise matrix reporting relationship environmentExcellent verbal, written and presentation communications skillsBachelor's degree in Healthcare Administration, Business Administration/Management, Finance, or a related fieldPrior experience leading distributed teams Willingness and ability to travel up to 100% of the time during implementation Preferred Qualifications: PMPHealth care industry experienceGraduate degree Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm) Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. Job Keywords: implementation, director, management, manager, MMIS, health care, government, healthcare, payer, project management, Sacramento, CA, California
Our mission is to help people live healthier lives and to help make the health system work better for everyone.- We seek to enhance the performance of the health system and improve the overall health and well-being of the people we serve and their communities. - We work with health care professionals and other key partners to expand access to quality health care so people get the care they need... at an affordable price. - We support the physician/patient relationship and empower people with the information, guidance and tools they need to make personal health choices and decisions.