Manager, Member Materials Analysis & Automation - Cypress, CA or Minnetonka, MN or Telecommute
February 7, 2018
Be part of something daring and bold and help rewrite the history of UnitedHealth Group! We're changing the landscape of health care with people like you, who really know how to get down to business. When you join us at UnitedHealth Group as a Business Analyst, you will use your sharp business skills to assist in creating, controlling and improving business processes. You will solve complex problems as you serve as a resource to others on your elite team. You will create process design, project implementation, diagnose process improvement opportunities and develop solutions. You will also provide quality reporting, analysis, audits, and develop plans and programs to support continuous quality improvement. You'll be in the driver's seat on vital projects that have strategic importance to our mission of helping people live healthier lives. You'll be doing your life's best work.(sm) This Manager, Member Materials Analysis & Automation role is on the Welcome Guide team, primarily working on our Medicare and Retirement business managing materials development and readiness. We are seeking a dynamic contributor who has demonstrated communication skills (both written and verbal) and the ability to lead others to meet deliverables and complete projects on-time in a regulated environment. You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities:Lead and manage a team of AnalystsBe the business subject matter liaison, experienced in business analysis and requirements gatheringCommunicate cross functional with document composition and project implementation teams regarding member materials development and process improvement activities Diagnose process improvement opportunities and develop solutions using principles of process excellence and related toolsLead your business partners in the creation, implementation and evaluation of Total Quality Management (TQM) programs
Required Qualifications:Bachelor's degree or 3 years additional related work experience4+ years of experience in managing business and / or system processes2+years of experience gathering, documenting, and implementing business requirements2+ years of experience managing direct reports or leading a teamIntermediate or higher level of proficiency with Outlook, Excel, and PowerPointPreferred Qualifications:Previous experience in the Healthcare IndustryBeginner or higher level of proficiency with MS Project, SharePoint and Visio Careers with UnitedHealthcare. Let's talk about opportunity. Start with a Fortune 6 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they're found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that's second to none. This is no small opportunity. It's where you can do your life's best work.(sm) *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. Keywords: Manager, manager, Analyst, requirements, Cypress, CA, California, Minnetonka, MN, Minnesota, process improvement, healthcare
Internal Number: 743453
About UnitedHealth Group
Our mission is to help people live healthier lives and to help make the health system work better for everyone.- We seek to enhance the performance of the health system and improve the overall health and well-being of the people we serve and their communities. - We work with health care professionals and other key partners to expand access to quality health care so people get the care they need at an affordable price. - We support the physician/patient relationship and empower people with the information, guidance and tools they need to make personal health choices and decisions.