High school graduate or G.E.D. equivalent with a minimum of three years relevant clerical experience is required. Financial aid or other university-related work experience would be helpful. A combination of education, experience, and training that would produce the required knowledge and abilities could be considered.
Nature & Purpose of Position/Usual Duties:
Facilitates loan programs and processes of government direct loans, alternative, and parent loans to provide loan disbursement to students in a timely manner for the Financial Aid department.
Primary Responsibilities (Staff Positions Only):
Processes loan certifications and loan revisions. Reviews output files from daily loan files received. Maintains moderately complex files. Runs processes and data loads and exports files. Reviews and provides information via telephone or in person about student financial aid status. Works with PLUS loans that are offered to parents, reviews and completes forms, and awards unsubsidized loans when PLUS loan has been denied. Works front counter and answers telephones. Reviews student's financial aid status. Resolves and reconciles rejected loan records and researches loan disbursement errors. Performs other related duties as assigned.
Internal Number: 18988
About Sam Houston State University
For more than 130 years, Sam Houston State University has been preparing students for meaningful lives of achievement. Its motto, "The Measure of a Life is its Service", echoes across SHSU's six colleges and beyond its Texas campus through student research, creative endeavors, service learning, volunteering and more. Named for Sam Houston, Texas' greatest hero, SHSU continually strives to honor its historical roots through academic excellence that includes exceptional teaching from faculty members who care as much about their students' success as they do about furthering the knowledge of their fields. While embracing its legacy, SHSU also strives to meet the needs of contemporary students, both traditional and online. With over 20 bachelor's and graduate degrees available entirely online, and more in development each semester, SHSU Online is quickly becoming one of the best online universities in Texas.