The Office for Information Resources and Technology (IRT) provides information technology and informatics services in support of the Stanford School of Medicine's (SOM) clinical, research and educational missions. IRT's services include software development, web services, business analytics, educational technology, data center, data security, IT support and clinical informatics.
The Stanford University School of Medicine IRT Business Analytics Program is seeking a Senior Business Intelligence Analyst to, under supervision of the Director, become the key user advocate for business analytics at the School of Medicine. The focus of the role is to drive business value for business users: through quality solutions, excellent user experience, clear communication, complete documentation and process. The senior BIA will be the bridge between the IRT Business Analytics team and the end users of its applications. The person will 'close the loop of business value: ensuring consistent quality, positive user experience, and driving adoption of analytical solutions throughout the School of Medicine. The success of this role will be directly dependent on how delighted our business users are in their experience of our team and its solutions.
The senior BIA will interact with users of analytical information and other stakeholders throughout the School of Medicine -executives, departmental leaders, financial analysts and others, to understand and document their business processes and information requirements. S/he will perform the most advanced project and analytical work, in a wide range of business intelligence activities, to translate users' business requirements into highly impactful analytical solutions. The senior BIA will collaborate closely with Business Analytics Architects and Developers to maintain the uniformity, accuracy, and semantic consistency of information solutions delivered - through the application of effective documentation, data management, security, stewardship, and governance processes.
Provide complex analysis and recommendations regarding the information delivery design of dashboard and reports; may develop interactive queries and dashboards for central and distributed users, using tools such as Tableau and OBIEE.
Lead and own organization-wide complex business intelligence reporting and analysis initiatives; ensure initiatives directly support the organizational mission, are tested and accepted by users, and are delivered on schedule and budget.
Create and maintain business requirements documentation, metadata management, and data stewardship processes.
Lead a robust, proactive data quality effort. Create recommendations for upstream data entry process improvement. Define and enforce user experience standards and best practices. Create reporting and power user query governance processes. Audit compliance and provide direction in non-compliance situations.
Participate in the development and enrichment of the SoM enterprise data model, assuring reporting system development builds upon the existing data foundation and data model conflicts are resolved.
Troubleshoot business intelligence environment problems and opportunities for improvement and coordinate with application team to resolve application bottlenecks and performance issues.
Coordinate the planning, development and presentation of training for users of BI reporting and analysis.
May plan, mentor, coordinate, monitor and review the work of other information analytics-type staff during all phases of a project.
* - Other duties may also be assigned DESIRED QUALIFICATIONS:
7-12 years relevant functional and technical experience, preferably in consulting, higher education and/or academic medicine
Advanced knowledge and experience of the following:
Analyzing and documenting business intelligence business requirements: business process flows, key business questions, facts and dimensions.
Analyzing and documenting business intelligence functional requirements: user experience, report and dashboard design, utilizing information delivery best practices.
Developing visualization and reporting solutions, leveraging technologies such as Tableau, OBIEE, QlikView, Hyperion, BusinessObjects, Microsoft SQL Server, MicroStrategy, or Cognos;
QA and data analysis, utilizing SQL querying and case-based testing methodology.
Metadata management methods and tools.
Demonstrated knowledge of technology project risks, and strategies for managing and mitigating them.
Understanding of the academic medicine environment - its culture, issues, and information - is a plus.
EDUCATION & EXPERIENCE (REQUIRED):
Bachelor's degree and seven years of relevant experience or combination of education and relevant experience. Work experience in a quantitative discipline such as economics, finance, statistics or engineering. KNOWLEDGE, SKILLS AND ABILITIES (REQUIRED):
Knowledge of computer system capabilities, business processes and workflow.
Strong project management skills and ability to understand and apply the software development lifecycle.
Demonstrated ability to review business processes and translate into BI reporting and analysis solutions.
Extensive experience in data analysis and root cause analysis and proven problem solving and analytical thinking capabilities.
Demonstrated ability with enterprise application and database driven applications.
Substantial experience with relational and dimensional logical data modeling.
In-depth knowledge of and ability using MS Office; analytical and business intelligence programs such as OBIEE, business objects, Informatica, Tableau, Matlab, SAS, R, SPSS etc.
Extensive background and experience with report and analysis design.
Experience with the application of User Interface and User Experience best practices.
Strong written and oral communication skills; proven presentation experience and comfort with senior management audiences and effective facilitation skills with diverse groups.
Ability to prioritize workload and work with minimal supervision.
Constantly perform desk-based computer tasks.
Rarely writing by hand; lift/carry/push/pull objects that weigh up to 10 pounds.
* - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.
Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide, http://adminguide.stanford.edu
Job: Information Analytics
Location: School of Medicine Schedule: Full-time Classification Level:
Stanford is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.
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Located between San Francisco and San Jose in the heart of Silicon Valley, Stanford University is recognized as one of the world's leading research and teaching institutions. Leland and Jane Stanford founded the University to "promote the public welfare by exercising an influence on behalf of humanity and civilization." Stanford opened its doors in 1891, and more than a century later, it remains dedicated to finding solutions to the great challenges of the day and to preparing students for leadership in a complex world. The University's thriving diverse community is comprised of nearly 7000 undergraduate students, 9000 graduate students, 2000 faculty members, 1900 postdoctoral scholars, and over 11,000 academic and administrative staff in seven schools including several interdisciplinary research centers and institutes. The campus spreads over 8000 contiguous acres and nearly all undergraduates live on campus. Stanford offers bachelor's and master's degrees in addition to doctoral degrees (PhD, MD, DMA and JD) plus a number of professional and continuing education programs and certifications. More at http://facts.stanford.edu and http://www.stanford.edu.