To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values—integrity, patient-centered, respect, accountability, and compassion—must guide what we do, as individuals and professionals, every day.
Reporting to the System Director, Clinical Materials Management, the Sr. Manager is responsible for the day to day operations of the clinical materials function at all delivery networks. In this role the Sr. Manager oversees delivery network site managers and staff who also maintain matrix reporting to site leadership. The scope includes responsibility for the quality, value and availability of the supplies, regulatory compliance, inventory technology administration, product inventory management, expense/ budget management, new product requests, product conversions, management of vendors and customer service. The Sr. Manager establishes standards of performance for both quality and productivity, policies and procedures for all aspects of program operation and ensures consistent implementation and adherence at all sites. The Sr. Manager engages in ongoing performance improvement efforts and establishes and monitors key performance indicators. Interacts with health system and hospital leaders, physicians and all types and levels of staff in the performance of job responsibilities.
1. General Administrative and Operational
1.1 Evaluates site and departmental systems, programs, procedures and activities on a regular basis and makes adjustments as needed to ensure high quality performance and service and efficient daily operations.
2. Financial Performance
2.1 Non Labor Expense Management - Active participation of operating departments Clinical Governance and Nursing Governance Committees, the Northeast Purchasing Coalition and Health System Technology Evaluation Committees.
3.1 Performance Monitoring - Ensures the establishment and ongoing tracking and reporting of key performance indicators with consistency across sites and departments as appropriate. Regularly measures compliance with department standards of service.
4. Technology and Analytics
4.1 Demonstrates knowledge of Materials Management Information System (Lawson) and other supply chain information management systems and establishes process, policy and procedure to operationally support the goals of the Materials Management Info System. Identifies opportunities to improve functionality, develops business case, and builds organizational and departmental support for change.
5. Employee Engagement/ Work Environment
5.1 Work Environment - Regularly rounds within areas of responsibility, identifies, documents and follows through with corrective action for any identified deficiencies in EOC
6. Provider of Choice
6.1 Develops and implements systems, policies and procedures - Ensures availability of medical and surgical supplies at point of use areas in support of patient care and safety.
7. Information Technology Systems
7.1 Standardization of Systems - Facilitates and promotes consistent implementation and application of materials management systems for the management, control and distribution of products (Lawson, EPIC, QSight, Qpar etc.)
Bachelors degree in business, health administration or related field. Masters degree or 10 plus years proven experience in health care supply chain/ materials management operations in perioperative/ OR setting.
Demonstrated leadership in hospital materials management with extensive experience in materials management, supply chain, budget planning, financial management, supply chain analytics and materials management Enterprise Resource Planning Information systems, purchasing and contracting, performance improvement, and project planning. Must have thorough knowledge of regulatory requirements of DPH, CMS, and TJC, and an understanding of professional association standards for areas of responsibility.
AHRMM membership and CMRP certification (or completion within one year of hire)
Comprehensive understanding of advanced inventory and distribution methods, including traditional, stockless, JIT, consignment, etc. Must be able to independently plan, develop and implement policies, procedures, and programs/ services; Strong analytical ability; Leadership skills; Exemplary organizational, verbal/written communication skills; Proven experience and skill in physician relations; Ability to think and function with an organizational and health system perspective; Collaboration and negotiation skills; Ability to engage and motivate a diverse work force in the accomplishment of defined goals and objectives; Working knowledge of software systems that support management decisions; Knowledge and experience with performance improvement principles, tools and techniques.