Executive Briefing Manager - UHG Experience Center - Washington, DC
February 8, 2018
UnitedHealth Group is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life's best work.(sm) As a key member of the UnitedHealth Group Experience Center, you will be responsible for supporting the day-to-day operations of this state-of-the-art facility. The Executive Briefing Manager will manage expectations of the National Growth Office and External Affairs whom are looking to grow the UHG business and educate government officials; hosting high-profile client executives, policy makers, and customers; as well as supporting C-suite executives from the broader enterprise. Daily duties include strategic planning and collaboration with the sales teams, the set-up and management of events, including catering and logistics, as well as presenting the UnitedHealth Group story in a dynamic, personal way. This candidate will have a high aptitude for the healthcare industry, and a basic understanding of technology solutions. This position requires the ability to work in a fast paced, ambiguous environment with a desire to drive successful and productive outcomes. Primary Responsibilities: Work with hosts to understand the desired outcomes and objectives, consult on overall utilization of the Experience Center and technical assets within Consult, collaborate, and guide hosts in building out agendas for upcoming Official and Customer visits Provide strategic partnership in the development of the business with a high level understanding of the enterprise and varied business segments, Subject Matter Experts, tools and solutions Work with cross-functional and/or cross-segment teams to meet the objectives of the customer visit and overall business goals. Develop, manage, and coordinate logistics involved in all aspects of presentations / sales demonstrations / calendars, etc., including: Catering and Audio / Visual Procuring Subject Matter Experts Creating Client Dossiers Presenting the UnitedHealth Group story Maintain large scale integrated applications with various interfaces for creating and pushing digital content Curating demonstrations which meet the desired expectation, and updating the collateral repository to ensure accuracy, effectiveness, and timeliness of materials Establishing / updating talking points that enable dynamic storytelling Solve unique and complex logistical problems Consistently strive to improve processes Desired Skills: A proactive, self-starter who leads by example; contributes to building a positive team environment, and demonstrates ability to adapt / manage ambiguous situations Executive presence and professional presentation skills to communicate with all levels of an organization, including C-suite audiences - both internal and external clients as well as government officialsRelationship proficiency with the ability to build rapport across the various UHG business units Fostering relationships with peers, colleagues, vendors and facilities management Commitment to maintaining high level of standards, providing best-in-class customer service in a high-intensity environment Actively support and exhibit UHG's core values: Compassion, Relationships, Integrity, Performance, and Innovation
Required Qualifications: 5 or more years of client facing experience (preferably within the healthcare or technology industry)2 or more years of experience presenting to the C-Suite Experience with successful navigation in large-scale, complex organizations Experience presenting and communicating to C-suite Intermediate proficiency in MS Office (Word, Excel, PowerPoint) Must be able work in Washington, DC Preferred Qualifications: Foundational understanding of Mobile Technology, Machine Learning and/or Artificial Intelligence Soft Skills:Ability to inform and create energy as it relates to UHG's tools and solutionsExcellent organization, communication, and presentation skills; ability to juggle multiple priorities with a sense of urgency Careers at UnitedHealth Group. We have modest goals: Improve the lives of others. Change the landscape of health care forever. Leave the world a better place than we found it. Such aspirations tend to attract a certain type of person. Crazy talented. Compassionate. Driven. To these select few, we offer the global reach, resources and can-do culture of a Fortune 6 company. We provide an environment where you're empowered to be your best. We encourage you to take risks. And we offer a world of rewards and benefits for performance. We believe the most important is the opportunity to do your life's best work.(sm) Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. Job Keywords: Executive Briefing Manager, UHG Experience Center, Washington, DC, District of Columbia
Internal Number: 751271
About UnitedHealth Group
Our mission is to help people live healthier lives and to help make the health system work better for everyone.- We seek to enhance the performance of the health system and improve the overall health and well-being of the people we serve and their communities. - We work with health care professionals and other key partners to expand access to quality health care so people get the care they need at an affordable price. - We support the physician/patient relationship and empower people with the information, guidance and tools they need to make personal health choices and decisions.