Transfer & Veteran Services Advisor (Student Services Professional II)
Sonoma State University
February 8, 2018
Rohnert Park, California
Transfer & Veteran Services Advisor (Student Services Professional II)
Sonoma State University
Job ID: 104508 Location: Sonoma State University (Rohnert Park, CA) Full/Part Time: Full Time Regular/Temporary: Regular
Department Name Center for Transfer and Transition Programs
Salary and Benefits The salary range for this position is $3,935 to $5,595 a month. Starting salary placement depends on qualifications, experience and salary budget, and will not exceed $4,093 a month.
This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 14 paid holidays are offered each year; 13 scheduled on specific days and a Personal Holiday that may be taken any time during the year.
A comprehensive benefits summary for this position is available online by clicking the View Benefits Summary link or by request from SSU Human Resources.
Application Deadline First review of applications will be at 8 am on February 20, 2018. Applications received on or after the first review date may not be considered.
Conditions of Employment This is a full time, exempt position, which will lead toward permanent status following the successful completion of a probationary period.
Responsibilities Reporting to and under the general supervision of the Director of Center for Transfer & Transition Programs, the incumbent is responsible for providing direct student advising services to transfer and veteran students concerning their academic plans and progress, academic schedule, choice of major, and other academic activities, to assist the student in making decisions concerning personal educational goals leading to graduation. In addition, as a team member within the Center for Transfer & Transition Programs, the incumbent is responsible for coordinating the department's student support programs including those for transfer and veteran students.
Major duties of the position include, but are not limited to, the following: Academic Advising
Ensure a smooth transition for transfer and veteran students by meeting individually with students to provide academic advising and general assistance.
Advise current transfer and veteran students regarding general education requirements, transfer credits/articulation agreements, appropriate class selection, academic policies and procedures, and campus and off-campus resources.
Advise prospective transfer or veteran students regarding course choices at their home institution, transfer credits/articulation agreements, major choice, and other general pre-matriculation requirements.
Help students define and develop realistic educational plans.
Closely monitor students to proactively identify at-risk scenarios and identify opportunities to develop, implement, measure and improve academic success strategies.
Work closely with university staff to ensure that student inquiries are strategically coordinated and addressed in a timely manner, while supporting academic integrity and policies.
Cognitively guide students to develop accountability for their decisions and an understanding of how those decisions impact their success.
Provide students with proactive guidance on acclimating to their new academic lifestyle and building supportive personal environments and best practices to facilitate their student success.
Empower students to maintain effective connections to Sonoma State University.
Maintain advising records and confidential student evaluation records.
Participate in all Student Orientation advising.
Coordinate Transfer and Veteran Student Support Programs
Assess student needs and develop/implement initiatives to assist transfer and veteran students with their social/cultural adjustments to SSU.
Develop and execute events and workshops, including: establishing objectives, coordinating logistics, advertising, and collaborating with campus and off-campus partners.
Provide community outreach and partner with local community organizations.
Support the recruitment, selection, training, and supervision of Transfer and Veteran Mentors.
Assist with the recruitment and hiring processes for student staff positions.
Help with assessing training needs and developing/implementing training curriculum for all student staff.
Apply student leadership development practices to promote a sense of belonging and to provide mentorship and guidance for all student staff.
Create and oversee website and publications geared toward transfer and veteran students
Serve as a representative of Center for Transfer and Transition Programs for campus events such as Transfer Orientations, Seawolf Decision Day, community college outreach, etc.
Performs other secondary duties as assigned.
Duties take place primarily in an office setting located at Sonoma State University, however may include working indoors and outdoors when necessary to support events and other campus activities. The normal work schedule is Monday through Friday aligned with regular campus hours. As an exempt employee you have some flexibility in your schedule however must be available during the regular campus hours Monday through Friday to meet the operational needs of the campus and department. Your specific start time is determined by your Appropriate Administrator. Evening and weekend hours may be required and will be specified only by the supervisor to meet operational needs. The incumbent must maintain regular and acceptable attendance at such levels as is determined by the Appropriate Administrator. The position may require occasional travel, by automobile and airplane, and the incumbent must be able to work some night and weekend hours with overnight stays.
Qualifications This position requires the equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a jobrelated field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a yearforyear basis. Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in admissions, one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master's degree in a jobrelated field may be substituted for one year of the professional experience. A master's degree in counseling or student affairs preferred. Demonstrated experience and intermediate proficiency with computers, including standard office technology and Microsoft Office Suite (Outlook, Word, Excel), databases and student information systems required. PeopleSoft experience preferred. Bilingual in English/Spanish, experience in VA Services or direct military experience preferred.
Working knowledge of the practices, procedures and trends in Student Affairs and Academic Advising, with demonstrated experience and knowledge with programs and resources that support the retention and academic success of college students, particularly at risk student populations.
This position also requires the following abilities: - Demonstrate multicultural competence through knowledge, skills, and abilities. - Analyze complex situations accurately and adopt effective courses of action. - Coordinate and prioritize multiple, completing tasks to meet project deadlines. - Carry out a variety of professionally complex assignments without detailed instructions. - Advise students individually and in groups on complex student-related matters. - Strong oral and written communication skills, including excellent customer service skills. - Connect and build rapport with students from diverse backgrounds. - Adhere to strict confidentiality requirements and other ethical standards. - Determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature. - Interpret and evaluate descriptions and explanations of valid conclusions and project consequences of various alternative courses of action. - Innovative and open to researching and implementing current industry best practices. - Work effectively both independently and as part of a team. - Be flexible in handling change and challenges. - Think critically and stay focused under pressure. - Work in a fast-paced environment where constructive feedback from others is encouraged. - Develop positive interpersonal relationships to maintain effective and inclusive working relationships amongst diverse populations including faculty, staff, administration, students, and members of the community and public. - Learn and effectively apply a variety of state, federal, CSU, and SSU policies and procedures.
Sonoma State University is committed to fostering and supporting multicultural competence for faculty, staff, students, and administrators.
Qualification Note Evidence of degree(s) or certificate(s) and/or license(s) required at time of hire.
Application Process Click the 'Apply Now' to apply to this position. Materials submitted with your application will not be returned. The ADA Coordinator is available, at 707/664-2664, to assist individuals with disabilities in need of accommodation during the hiring process.
Qualified candidates must submit the following to be considered: 1. Cover Letter and Resume - application system only allows one document to be uploaded, so cover letter and resume must be included in the same MS Word or PDF file (file name should not contain any spaces or special characters)
In your cover letter, please identify the 3 most important things in your opinion to be mindful of when working with transfer and veteran students.
2. Online Employment Application (complete entire application, resume/cover letter will not substitute for any part of the application)
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for this position.
Other Information Equal Employment Opportunity: The University is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.
Mandated Reporting: This position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
About Sonoma State University Sonoma State University, located 48 miles north of San Francisco, is one of the 23 campuses of the California State University. Sonoma State University is a liberal arts institution with an enrollment of approximately 10,000 students and 530 full-time and part-time faculty. Our beautiful campus is located in Rohnert Park, at the foot of the Sonoma hills in the Wine Country.
Sonoma State University is proud to be a smoke-free campus, where smoking and other uses of tobacco products, such as smokeless tobacco, the use of e-cigarettes and similar devices, are prohibited.
Located in California's premier wine country one hour north of San Francisco, Sonoma State is a small campus with big ideas. With a tradition of promoting intellectual and personal growth, leadership opportunities and technological proficiency, SSU offers its students a friendly, safe and informal atmosphere on a beautiful campus setting. Currently, campus housing accommodates students in both apartment and residential suite style facilities. While SSU generally accepts all qualified students who apply from high schools in its service area, 80 percent of the freshmen and 55 percent of the junior transfer students come from outside the North Bay region. With almost half of its student body living on campus, it is one of the most residential campuses within the system.