If you want to achieve more in your mission of health care, you have to be really smart about the business of health care. Financial discipline and accountability count more today than ever. Which is why your performance and innovation will find a reception here like nowhere else as you help people live healthier lives while doing your life's best work.(sm) The Assistant Director of Revenue Services is responsible for multi - site coordination and supervision of the Revenue Services Department staff, whose primary duties are ensuring timely and accurate billing and collections services for all locations supported. Note: The position mainly involves more general AR activities to ensure overall compliance and performance levels are achieved in the performance of these responsibilities. Primary Responsibilities:Close coordination with Director and field teams in leading the revenue services department billing and collection activities, ensuring monthly goals are achieved Oversight and management of all month end procedures related to the reporting of accurate revenue Request, prepare, and / or maintain requested reports on billing and collection activities Review and identify Adjustments / Write offs, reasons and action needed to improve Help develop and implement mechanisms and controls to ensure accurate and timely billing, in accordance with established internal and third party payor requirements Manage all personnel actions; performs performance evaluations; and initiates corrective - action plans when appropriate, including reporting results of follow - up audits Ensure compliance with all Government (Medicare, Medicaid, other) and commercial payers regulations and requirements Work closely across departments to communicate patient or payer issues and timely resolution Identify and develop strengths in staff members and work collaboratively with them to improve skills as needed Coordinate plans with appropriate resources to ensure training needs identified and addressed Provide leadership and direction to ensure that revenue services team successfully meet the current and future growth plans Identify opportunities to improve quality and workflow. Assist implementation of Best Practice Processes / SOP's Maintain, build and establish new customer relationships in conjunction with the managed care / payer relations team Gather and report on key metrics critical to evaluating results and driving performance. Develop plans to improve as needed Any other duties as assigned
Required Qualifications:Four year degree or two year Associates degree is desirable with two years of previous management level experience in medical billing / reimbursement setting. 5+ years of successful supervisory experience preferably in either a home infusion or specialty pharmacy setting Multi - site experience managing billing and collections teams Knowledge and familiarity with compliance and documentation requirements for government and commercial payers Strong leadership and customer service skills Ability to develop, implement and monitor plans and strategies Demonstrates professional demeanor in relating to all patients, family members, referral sources, payors and employeesPreferred Qualifications:Strong analytical and organizational skills as well as the ability to be flexible with changing needs and deadlines Exceptional communication, interpersonal, listening, organizational, time management / problem solving and critical thinking skills Ability to foster a team environment focused on exceptional patient care Dependable in attendance, job performance and other reliability requirements of the jobAlready Fortune 6, we are totally focused on innovation and change. We work a little harder. We aim a little higher. We expect more from ourselves and each other. And at the end of the day, we're doing a lot of good.Through our family of businesses and a lot of inspired individuals, we're building a high - performance health care system that works better for more people in more ways than ever. Now we're looking to reinforce our team with people who are decisive, brilliant - and built for speed.Come to UnitedHealth Group, and share your ideas and your passion for doing more. We have roles that will fit your skills and knowledge. We have diverse opportunities that will fit your dreams. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. Job Keywords: Assistant Director of Revenue Services, medical billing, management, reimbursement, home infusion, specialty pharmacy, billing, collections, customer service, Telecommute, telecommuting, work from home, travel
Internal Number: 688419
About UnitedHealth Group
Our mission is to help people live healthier lives and to help make the health system work better for everyone.- We seek to enhance the performance of the health system and improve the overall health and well-being of the people we serve and their communities. - We work with health care professionals and other key partners to expand access to quality health care so people get the care they need at an affordable price. - We support the physician/patient relationship and empower people with the information, guidance and tools they need to make personal health choices and decisions.