The Coordinator will assist with prioritizing and organizing work systems for The Philadelphia Orchestra Development programs. These programs include but are not limited to Board, General Membership, Volunteer, Academy of Music Restoration and Ball, and Institutional Giving (Corporate, Foundation, and Government). Some of the tasks include, processing donations for Academy of Music and ball related transactions, individual, corporate, foundation and government gifts, stock gifts, transaction adjustments and memorial gifts, generating and mailing select gift acknowledgement letters, make changes to contact information on donor records and provide administrative support on donor accounts. The Coordinator will also assist the Senior Director of Development Services and the Development Services Manager as needed.
Perform all aspects of donation processing, data entry of gifts, transaction adjustments, preparing benefit information packets, acknowledgement letters, and donor tax-receipts, research and track donations, and prepare and balance daily processing reports
Work closely with the various program coordinators on acknowledgements and donations for general membership, Volunteer and AOM gifts and events and assist with the acknowledgement process for all Board and Maestro Circle gifts (when necessary).
Process and track special patron needs and requests such as memorial and honorary gifts to the Annual Fund, also process stock gifts, Corporate, Foundation, and Government gifts.
Make daily bank deposits.
Make contact information changes to donor accounts.
Maintain files of donor information and gift processing documentation.
Respond to patron inquiries received by or forward to the Development Services department.
Assist Manager and Senior Director with reports, scheduled and ad hoc.
Assist with training of Development department on Tessitura
Back up Development Services Manager
Some college education required; undergraduate degree preferred. Customer service experience required. Banking industry background a plus. Knowledge of Tessitura or other fundraising software a plus.
Understanding of development & fundraising fundamentals preferred.
Attention to detail essential.
Critical thinking skills essential; ability to problem solve.
Excellent word processing and spreadsheet skills.
Excellent organizational skills.
Ability to work collaboratively across the Development department.
Ability to work with confidential information with accuracy and discretion.
Working Conditions/Physical Demands:
Routine for office environment.
About The Philadelphia Orchestra
Renowned for its distinctive sound, desired for its keen ability to capture the hearts and imaginations of audiences, and admired for an unrivaled legacy of “firsts” in music-making, The Philadelphia Orchestra remains one of the preeminent orchestras in the world.