NYU School of Medicine is one of the nation’s top-ranked medical schools. For 175 years, NYU School of Medicine has trained thousands of physicians and scientists who have helped to shape the course of medical history and enrich the lives of countless people. An integral part of NYU Langone Health, the School of Medicine at its core is committed to improving the human condition through medical education, scientific research, and direct patient care. For more information, go to med.nyu.edu, and interact with us on Facebook, Twitter and Instagram.
We have an exciting opportunity to join our team as a FGP Billing Rep (35).
In this role, the successful candidate will be responsible for registering and scheduling patients in the appropriate IT system, organizing daily patient schedules, triaging incoming patient reports to appropriate locations, preparation of slides/graphics for presentation at meetings and lectures, answering phones, preparation of billing information for billing services, obtaining and documenting insurance pre-authorizations and pre-certifications and facilitating physician and patient administrative needs
Participate in training staff in registration, billing, charging and all office responsibilities.
Demonstrate communication skills: using appropriate vocabulary and grammar when obtaining and conveying information to physicians, nurses and staff at various levels; in person, over the phone, in writing and in electronically sent messages.
Exercise skill in prioritizing assignments in order to complete work in a timely manner when there are changes in workload, assignments, pressures of deadlines, competitive requirements and/or a heavy workload.
Obtain and copy, to appropriate parties, results of laboratory tests and scans.
Maintain cooperative and professional relationships with physicians, nurses and office staff.
Communicate patient financial responsibility during scheduling for non-participating providers.
Check patient eligibility. Check in and check-out patients. Assistant with patient work queues.
Obtain and record in Epic any required authorizations, referrals and referring MDs.
Scan patient documents into system as required.
Observe procedures for red-flag rules.
Balance out cash drawers; prepare deposit envelopes daily.
Take patient co-pays and prior balance payments at time of service; record in Epic and issue receipts.
Obtain insurance pre-authorizations for treatments and diagnostic procedures.
Close out credit card machine daily.
Schedule orders for Epic and non Epic systems.
Collect administrative and financial documents from patients (i.e. ABN, MSPQ, HIPAA, etc.).
Register and schedule new patient appointments. Schedules follow-up appointments when indicated.
Answer phones and screen incoming calls. Provide information, take messages or redirect calls to the appropriate person.
Maintain physician patient schedule, patient procedure schedules and appointment calendar.
Performs other duties as assigned.
To qualify you must have a High School diploma. Experience and competency with varied computer hardware and software, including word processing, spreadsheet, database, scheduling, communications and presentation applications. Writing skills to compose and edit logical, detailed, comprehensive and grammatically correct correspondence. Knowledge of insurance companies office visit and procedure policies to complete pre-authorization requirements. Knowledge of hospital procedures to obtain laboratory and imaging information. Skill in communicating with patients, families, physicians, nurses, staff and peers with diplomacy and tact. Knowledge of medical terminology. Ability to handle matters of highly confidential and sensitive nature. Ability to recognize and identify problems, recognize implications and propose alternative solutions. Skill in prioritizing assignments to complete work in a timely manner. Skill in working independently and in following through on assignments with minimal direction
AAS or similar degree. At least five years related experience
Qualified candidates must be able to effectively communicate with all levels of the organization.
NYU School of Medicine provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.
NYU School of Medicine is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military or veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.
NYU Langone Health, a world-class patient-centered integrated academic medical center, is one of the nation's premier centers for excellence in clinical care, biomedical research, and medical education. Located in the heart of Manhattan, NYU Langone is composed of four hospitals – Tisch Hospital, its flagship acute care facility; Rusk Rehabilitation; the Hospital for Joint Diseases, one of only five hospitals in the nation dedicated to orthopaedics and rheumatology; and Hassenfeld Children's Hospital, a comprehensive pediatric hospital supporting a full array of children's health services across the medical center – plus the NYU School of Medicine, which since 1841 has trained thousands of physicians and scientists who have helped to shape the course of medical history. The medical center's tri-fold mission to serve, teach, and discover is achieved 365 days a year through the seamless integration of a culture devoted to excellence in patient care, education and research. For more information, go to www.nyulangone.org.