Executive Director of Medical & Clinical Operations - Southwest Medical Home Health - Las Vegas, NV
February 15, 2018
Las Vegas, Nevada
Southwest Medical Home Health, a Medicare certified, State of Nevada licensed agency serving patients all over Southern Nevada, is seeking an Executive Director of Medical & Clinical Operations. It is the largest home health agency in the State caring for a daily census of over 1,200 patients and offering skilled nursing and physical therapy, social work, home health aides, and RD/ST/OT. The agency is affiliated with the 300 physician Southwest Medical physician group and accepts patients from most all insurance types including traditional Medicare, Medicaid and Medicare Advantage. The Executive Director of Medical & Clinical Operations position is responsible for all clinical, operational and administrative aspects of the 150 employee agency and must ensure that quality patient care is provided in the most cost effective manner. The ED will be working in an interdisciplinary environment working closely with the agency's Medical Director providing care in an integrated delivery system that includes the large multispecialty medical group. JOB DUTIES The SMHH Executive Director of Medical & Clinical Operations is responsible for the overall management and direction of services including:Operational organization planning and budgeting to assure the availability and provision of care and services.Ensuring organizational compliance with legal, regulatory and accreditation requirements.Monitoring and managing business operations to ensure financial stability in accordance with established fiscal parameters.Planning, developing, implementing, administering and evaluating programs.Evaluating SMHH services and personnel using measurable outcomes and objectives.Provides leadership for conflict and complaint management resolution at the site.Establishing and maintaining effective channels of communication including integration of technology, as applicable.Ensuring SMHH personnel stay current with clinical information and practices.Ensuring adequate and appropriate staffing.Staff development including orientation, in-service, continuing education, competency testing and performance improvement.Ensuring that structure and systems promote interdisciplinary care and that interdisciplinary care is provided.Ensuring supportive services are available to staff.Ensuring coordination with other organization areas and senior management, as appropriate, according to the structure and services.Ensuring staff and organization stay current on local and national issues and trends.Ensuring that appropriate service policies and procedures are developed and implemented to accomplish identified outcomes.Implementing governing body directives and organizational policies and procedures.Directing staff in performance of their duties including admission, discharge, transfer, revocation and provision of service to patients.Ensuring appropriate staff supervision during all service hours.Responsible for establishing, maintaining and participating in an effective administrative on call schedule.Monitoring service utilization to ensure delivery of comprehensive care.Ensuring services provided by other agencies are authorized by SMHH.Monitoring operational progress toward accomplishing operational and strategic goals.Ensuring appropriate data collection and regular, complete reports are received by the governing bodyEnsuring adequate space, equipment and supplies are available.Ensuring actionable objectives are derived from evaluation of SMHH services and personnel.Ensuring collaboration with agencies and vendors for effective management of services.Completing performance evaluations on subordinate staff in accordance with organizational policy.Ensuring standards of ethical business and clinical practice are maintained.Completes all job duties in a manner that meets the accepted standards of practice and the Optum and SMHH policies and procedures.A qualified individual is designated in writing to act in the absence of the SMHH Executive Director.Contributes to achieving the company's mission.Works collaboratively with others to achieve goals.EXPANDS REVENUE / CONTAINS COSTS:Develops, implements and maintains key relationships with SNF, hospitals, ALF, physicians and other healthcare organizations, in accordance with state and federal law, to accomplish overall company business plans and yearly revenue budgets; establishes on-going relationships with other key officials of contracting entities.Supervises the admissions functions and processes and works collaboratively to ensure consistency in efforts to achieve admissions goals.Supervises the day-to-day operation and administrative function of the SMHH program including, but not limited to: Financial Management (Implements an effective budget and accounting system); Employment process; Quality Assurance/Quality Improvement; PayrollQualifications for clinical, administrative and management positions are clearly defined in writing and consistent with scope of responsibility and the complexity of the organization.COMMUNITY REPRESENTATIONRepresents the company as the official spokesperson within the community; manages public relations; generates and responds to all opportunities for medical requests in coordination with the corporate communication department, assures the handling/resolution of any complaints from patients, families or the public.Representing the organization to other groups, organizations and the general public.Ensuring the accuracy of public information materials.Regularly visits facilities to assure care plan integration, customer satisfaction and to QUALITY IMPROVEMENTProvides leadership for the organizational Quality Improvement and Performance Improvement (QI/PI) program.Adheres to policies, procedures, and standard operating procedures.Participates in quality improvement reviews and evaluations of clinical services.Ensures clinical records and all interdisciplinary team activities are accurate, complete and meet required standards in accordance with policy.Assists with surveys and requests from regulatory bodies and intermediaries.Continually assesses and evaluates SMHH services, patient outcomes, family / patient satisfaction, cost of services, LOS and operational effectiveness to ensure optimal care delivery. PROFESSIONAL DEVELOPMENTEngages in on-going self-development plan to build personal leadership skills, organizational knowledge, and enhance knowledge of the industry.Identifies and addresses skill and/or knowledge gaps to fulfill job responsibilities.Support opportunities to network with colleagues, share experiences, willingness to provide support, solicit feedback and exchange ideas
10+ years of healthcare-related experience, knowledge and ability to effectively administer the SMHH agency.Five years previous managerial experience at the Executive Director, Director, Associate Director or Manager level.Active Nevada RN license in good standing or the ability to achieve one.Bachelor's degree in business or health care field requiredReliable TransportationASSETS:Master's degree preferred. Excellent verbal and written communication skills. Proficient in computer business skills.Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.SM Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.Keywords: Las Vegas, NV, Nevada, Home Health Executive Director, Southwest Medical
Internal Number: 739970
About UnitedHealth Group
Our mission is to help people live healthier lives and to help make the health system work better for everyone.- We seek to enhance the performance of the health system and improve the overall health and well-being of the people we serve and their communities. - We work with health care professionals and other key partners to expand access to quality health care so people get the care they need at an affordable price. - We support the physician/patient relationship and empower people with the information, guidance and tools they need to make personal health choices and decisions.