Legal, Business Operational Risk Manager (BORM) The Business Operational Risk Manager (BORM) represents the First Line of Defense for Operational Risk within Legal EA, implements the Standard Chartered Operational Risk Framework (ORF), and supports the Group's Operational Risk strategy and associated operational risk procedures to ensure that operational risk is effectively managed at the business unit level. BORM focuses on operational risk controls, governance and supervision within Legal EA at all times, and will:
Key Roles and Responsibilities
Strategy * Align business strategy with operational risk appetite and seek to optimize the business' risk-return profile. * Coordinate with stakeholders, across the regions and group, with other BORMs and Business Managers to increase transparency, share key learning's and best practice.
Business * Be the go-to person for the business or function for all operational risk related incidents / queries / events that may arise. * Assist in ensuring compliance with all policies applicable to Legal EA. * Work closely and effectively with all staff that act in a business supervision capacity, to ensure that existing control processes and new control processes are clearly understood, and be the go-to person for when they have queries or when incidents occur.
Processes * Ensure that all material operational risks are identified, assessed, mitigated, monitored and reported to relevant governance forums and committees. * Assist in managing the Legal EA Operational Risk Meeting in country. * Free access to all documents and records within the Legal EA unit including support functions for Legal EA. People and Talent * Free access to Regional BORM / Business Manager, Legal EA, Heads, Business Unit Heads and SOROs, when directed by the Senior BORM and as necessary. * Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners. * Ensure the provision of ongoing training and development of people to mitigate any risks.
Risk Management * Develop operational risk control enhancements to ensure that any known operational risks are controlled within acceptable risk appetite and standards. * Challenge processes, procedures and policy if they introduce or increase operational risk, or if there is a better way to do things * To assist in providing assurance that operational risk management within the business unit is effective in containing risks within understood levels.
Governance * Ensure adherence to country BAU OR deadlines, and effective business escalation from ORF to the Country Operational Risk Committee (CORC) and / or Process Governance Committee, and Group Operational Risk Committees, in accordance with Authorities for Operational Risk Assessment and Acceptance Policy. * Escalate in a timely manner any issues, blockages, challenges, emerging risk, and trends that introduce or increase operational risk to Line Management and / or Operational Risk as and when required.
Regulatory & Business conduct * Display exemplary conduct and live by the Group's Values and Code of Conduct. * Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. * Lead the Legal EA team to achieve the outcomes set out in the Bank's Conduct Principles:
Qualifications and Skills
Basic knowledge of Legal products
Basic understanding of the Bank's Operational Risk Framework or equivalent experience gained in other organizations
Begin developing strong relationships with Key Relationships, including Business Unit Heads, Support Function Unit Heads, Group Business Unit Managers, GIA, and SOROs.
Basic business/function experience in operations, business analysis or project management
Sound judgment with critical thinking skills
Courage necessary to assist in performing a control role and maintaining effective working relationships
Strong analytical skills, detail-focused with the ability to interpret large amounts of information
Problem solving skills with ability to influence at all levels of the business
Ability to work independently with minimum supervision
Exposure to Operational Risk experience in a large multinational financial institution or equivalent
3 to 5 years of business experience in a large multinational financial institution or equivalent
Strong work orientation, taking ownership to deliver on time every time, consistently.
Assertive, tenacious and willing to challenge when required
Proactive, takes the initiative and effectively deals with resistance
Trusted and credible advisor
How To Apply
You can search and view current opportunities across our organisation and apply immediately by visiting www.standardchartered.com and selecting Careers. To help speed up your application, please note the following:
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It usually takes 15 - 20 minutes to complete the application form; you can save your application at any time and return to complete it at your convenience.
Diversity and Inclusion
Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.
Equal Opportunity Employer
Standard Chartered is an equal opportunity employer. We have a meritocratic culture where each individual employee is valued and respected for who they are as a person and for what they bring to the organisation.