The HR Employee Advisor (HREA) is responsible for providing HR process support from within the HR Service team. This role provides primary support for HR Business Partners, Employee Relations, Legal and Policy, and also independently leads employee and manager meetings and interactions. This role may also provide backup support for the Regional Service Team Lead and/or for the HRBP team as needed.
The successful HREA has strong verbal and written communication skills, has experience working with various stakeholders inside and outside of HR and enjoys interacting with and assisting managers and employees. Proactive communication skills, an ability to see the larger picture and a process improvement mind set are required.
Detailed HRSEA responsibilities include:
Establish collaborative and trusted relationships with key HR and Legal stakeholders.
Provide basic HR policy interpretation to employees and managers on requests escalated by the HR customer service team.
Route complex HR policy matters to HRBPs or other HR policy owners as appropriate, recommending the proposed course of action.
Conduct employee and manager meetings relating to family friendly policy information
Conduct employee and manager meetings relating to leave requests (family and unpaid leaves)
Assist with the processing of other FMLA and ADA related cases
Facilitate and administer the enrollment of employees in flexible work arrangements, including conducting employee and manager meetings.
Provide documentation support for employee relations meetings, including formal note taking
Conduct interviews of departing employees and document accordingly.
Provide historical employee data and documents to Legal, Employee Relations and HRBPs upon request
Support HRBPs with reduction in force/redundancy actions
Enter and track cases in case management system
Data quality oversight for employee data regarding flexible work arrangements, leave of absence and exit interviews
Lead process improvement projects related to areas of responsibility
Own process documentation related to areas of responsibility
HR Service Delivery
Bachelor's degree required; Advanced degree and PHR/SPHR qualification preferred
4-5+ years of experience working in an HR function required, preferably in the professional/financial services sector
Must demonstrate HR Business Partner competencies like Business Acumen, Influencing & Partnering, interpreting HR Policies & Programs.
Must have demonstrated problem solving, judgment and conflict resolution skills with the ability to provide high quality independent analysis, conclusions, and recommendations
Knowledge and understanding of US federal, state and local employment laws and regulations
Ability to exercise sound judgment and make decisions in a manner consistent with the essential job functions and company policies
Highly team-oriented in working with all levels of employees
Ability to quickly build trusting relationships, gain credibility, and partner with leaders and peers
Ability to effectively cope with change and manage stressful situations
Ability to handle sensitive and confidential situations
Proven planning, priority setting and time management skills
Superior written and verbal communication skills
Ability to manage multiple priorities while maintaining a positive attitude
Ability to demonstrate integrity and maturity in all work matters
Experience with ServiceNow and/or SAP SuccessFactors preferred
Moody's is an essential component of the global capital markets, providing credit ratings, research, tools and analysis that contribute to transparent and integrated financial markets. Moody's Corporation (NYSE: MCO) is the parent company of Moody's Investors Service, which provides credit ratings and research covering debt instruments and securities, and Moody's Analytics, which offers leading-edge software, advisory services and research for credit and economic analysis and financial risk management. The Corporation, which reported revenue of $3.5 billion in 2015, employs approximately 10,400 people worldwide and maintains a presence in 36 countries. Further information is available at www.moodys.com.
Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender, age, religion, national origin, citizen status, marital status, physical or mental disability, military or veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Moody's also provides reasonable accommodation to qualified individuals with disabilities in accordance with applicable laws. If you need to inquire about a reasonable accommodation, or need assistance with completing the application process, please email email@example.com.. This contact information is for accommodation requests only, and cannot be used to inquire about the status of applications.
For San Francisco positions, qualified applicants with criminal histories will be considered for employment consistent with the requirements of the San Francisco Fair Chance Ordinance. For New York City positions, qualified applicants with criminal histories will be considered for employment consistent with the requirements of the New York City Fair Chance Act. For all other applicants, qualified applicants with criminal histories will be considered for employment consistent with the requirements of applicable law.
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MIS and MSS Candidates are asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.