Position Summary Office Assistant 2 perform complicated clerical processing and records maintenance activities in support of a technical, administrative or management operation. Qualified candidates will demonstrate excellent communication skills, interpersonal skills, knowledge and understanding of patient care and effectively respond to changing patient needs by making decisions based on ethical principles and adhering to our high standard of excellence. Duties of a Office Assistant 2 may include the following but are not limited to: Process clerical transactions for a program governed by multiple procedures, rules and regulations. Use knowledge of program as the basis to make decisions and resolve problems. Must understand the purpose of the transaction, not just the clerical process. Maintain manual or automated records for a segment of an agency program. Set up records maintenance systems and develop procedures for their use. Design clerical processing procedures. Regularly evaluate procedures and initiate or recommend modifications to improve operations. Gather, compile and prepare data from manual or automated files and other sources for various reports, publications, records, etc. Design formats for various reports and forms. Respond to questions from other units, agencies or the public concerning the operation of the unit or program area. Write responses to correspondence and reply to personal or telephone inquiries by providing required data, information or assistance. Resolve work problems and work related problems such as settling complaints from difficult clients. Review forms or applications for subject matter content, completion and accuracy within program segment of expertise and make appropriate determination. Gather additional information as necessary. Coordinate schedules for administrative proceedings. Ensure schedule is kept current and answer questions about proceedings. Coordinate arrangements for meetings and courses, arranging for rooms, taking attendance and insuring that appropriate materials and equipment are available. Operate office equipment such as photocopiers, calculators, computers, printers, typewriters, audiovisual equipment, etc., as necessary to complete assigned tasks. Perform simple maintenance tasks such as adding toner and paper and changing ribbons. Operate telephone equipment, including switchboards. May supervise other clerical support positions. Qualifications Required Qualifications: MUST have taken and passed the specific job related Civil Service exam and be reachable on the appropriate Civil Service list. Experience working in clerical occupation, basic writing, reading. Promotion: one year as an Office Assistant 1; or one year of permanent service in a clerical or keyboarding title allocated to Grade 4 or higher. Special Notes: Stony Brook Medicine is a smoke free environment. Smoking is strictly prohibited anywhere on campus, including parking lots and outdoor areas on the premises. All Hospital positions are subject to changes in pass days and shifts as necessary. This position may require the wearing of respiratory protection, which may prohibit the wearing of facial hair. The selected candidate must successfully clear a background investigation. Prior to start date, the selected candidate must meet the following requirements: Successfully complete pre-employment physical examination and obtain medical clearance from Stony Brook Medicine's Employee Health Services (The hiring department will be responsible for any fee incurred for examination), submit (3) written references, and provide a copy of any required New York State license(s)/certificate(s). Please be advised that failure to comply with any of the above requirements could result in a delayed start date and/or revocation of the employment offer. The best ideas in medicine start with the best people. At Stony Brook Medicine, our highest calling is to put the power of ideas to work in our patients' lives. Stony Brook
FROM ITS BEGINNINGS A HALF-CENTURY AGO, STONY BROOK UNIVERSITY HAS BEEN CHARACTERIZED by innovation, energy and progress, transforming the lives of people who earn degrees, work and make groundbreaking discoveries here. A dramatic trajectory of growth has turned what was once a small teacher preparation college into an internationally recognized research institution that is changing the world.