The Sol Price School of Public Policy has an immediate opening for a Student Services Advisor II, Master of Health Administration (MHA) Program. This position counsels and/or provides graduate students with a wide range of services.
Qualified candidates will provide lead staff support to the program, including coordinating outreach to stakeholders, administrative and organizational support for program activities and assistance with strategic thinking and advise/counsel students.
Counsels and/or provides graduate students with student services covering one or more key areas such as financial aid, academic counseling and advisement, graduation counseling and clearance, records and registration, and student programs. Coordinates delivery of services with appropriate university offices. Coordinates meetings and communicates with internal and external stakeholders, assist department chair with communications, development or strategies to manage the program. This is a specialist position which may perform highly specialized activities for which an advanced degree is a minimum requirement, e.g., academic counseling and programming and curriculum development.
Job Accountabilities: - Assists department chair in developing communication strategies and in implementing those strategies. - Maintain outreach to stakeholders, internal to USC and external. - Maintain alumni contact in collaboration with other university offices. - Assist department chair in strategic planning of department. - Work with Business Office to maintain budget accountability. - Provides academic counseling for graduate students. Advises on matters of curriculum, course and degree requirements, transfer credit evaluation, and graduation counseling and clearance. Monitors student progress in honors and probation programs. - Evaluates student problems, academic, administrative or personal, and refers student to appropriate student services office for additional counseling. Liaises with other offices on behalf of students to facilitate problem resolution. - Maintains academic unit student records and coordinates registration activities, grading, degree progress, enrollment and degree verification, and transcripts with the USC Office of Academic Records and Registrar. Assists with Petition applications, resumes and letters of recommendation. Interfaces with faculty, administrators and students regarding grading policies and academic progress. - Plans and coordinates student events including commencement, orientation, receptions, and award ceremonies. Contracts with vendors for services and attends and oversees events to ensure arrangements are handled as planned. - Serves as advisor to student groups and organizations. Assists in planning and administering special programs such as faculty advisor programs, peer tutorial or advisor groups, and honors groups. Participates in committees which deal in student services issues. Provides administrative support for local committees and works on committee-assigned projects. - Maintains currency on policies, procedures and regulations pertaining to admissions, financial aid, registration, transfer credit evaluation, course and degree requirements, graduation requirements, petitions and other student services. - Maintains and compiles statistical data. Prepares reports for internal and external use. - Gathers financial data and assists in budget development. Monitors expenses and authorizes expenditures. - Performs other related duties as assigned or requested. The University reserves the right to add or change duties at any time.
About the Sol Price School of Public Policy: The mission of the Price School is to improve the quality of life for people and their communities, here and abroad. We achieve this mission through education and research that promote innovative solutions to the most critical issues facing society, with a particular focus on governance, urban development, and social policy. The Price School offers Ph.D. programs in Public Policy and Management and Urban Planning; masters' degrees in Public Administration, Public Policy, Urban Planning, Health Administration, and Real Estate Development; executive masters' degrees; and undergraduate degrees.
The University of Southern California values diversity and is committed to equal opportunity in employment.
Master’s degree Combined experience/education as substitute for minimum education
Minimum Field of Expertise:
Directly related experience in student services and programming with ability to lead
When the University of Southern California opened its doors to 53 students in 1880, Los Angeles still lacked paved streets and electric lights. Today, the University of Southern California is one of the world?s leading private research universities and operates an integrated academic medical center that serves more than a million patients each year. An anchor institution in Los Angeles, a global ...center for arts, technology and international trade, USC enrolls more international students than any other U.S. university and offers extensive opportunities for internships and study abroad. With a strong tradition of integrating liberal and professional education, USC fosters a vibrant culture of public service and encourages students to cross academic as well as geographic boundaries in their pursuit of knowledge.