On any given night, more than 6,000 Chicagoans don’t have a place to call home. Tens of thousands more are just one unexpected setback away from joining them. All Chicago believes that these are our neighbors, this is our community, and together we can ensure that all of us have stable and secure homes. All Chicago effectively combines immediate resources with long term strategies to address the complex issue of homelessness through three signature programs: Chicago Alliance, Emergency Fund and the Learning Center. To learn more about All Chicago, please visit www.allchicago.org.
The Human Resource and Operations Manager is a new position. All Chicago is a progressive organization that is experiencing rapid team growth. This key position with growth opportunity will report directly to the Chief Financial and Operations Officer, and will be on the ground floor of selecting and implementing new HR systems and developing procedures. The Manager will be a key member of the Administrative and Finance team and has primary responsibility to develop and implement all the HR functions of the organization.
Human Resources (50% of the position)
Ensure that the HR function of the organization uses sound human resource and nonprofit management principles and that federal, state, and local legal and compliance requirements are followed. Study new and existing legislation and rules, and advise management on needed actions.
Develop human resources solutions by collecting and analyzing information and recommending courses of action; initiate and maintain new systems that will improve HR.
Coordinate the recruiting, hiring, onboarding, off-boarding, evaluation, and termination process for staff, independent contractors, and temps
Implement staff training and development, staff recognition, records management, safety and health awareness, succession planning, and employee retention strategies.
Improve manager and employee performance by identifying and clarifying problems, evaluate potential solutions, implement solutions, coach and counsel managers and employees.
Ensure the periodic review of salary ranges for all positions and make range recommendations to the board for salary and benefit package changes that are financially sustainable and competitive.
Update and implement Personnel Policies Manual and procedures. Provide orientation to policies and procedures to new employees and supervisors. Ensure that personnel policies are followed.
Manage the intern program: coordinate recruiting, hiring, orientation, training, and evaluation.
HR Administration (15% of the position)
Update organizational charts and update/write job descriptions.
Ensure that personnel records are properly kept. Process all necessary HR forms.
Provide orientation to all new employees and interns.
Administer health and retirement benefit programs and make recommendations for changes. Work with vendors and brokers providing benefits.
Ensure compliance with funding source rules in all HR areas
HR Payroll Administration (15% of the position)
Process bi-weekly payroll for 30 employees using an outside payroll service.
Collect and verify time records. Track leave time.
Maintain employee demographic and labor allocation information within the payroll system.
Prepare year-end tax reporting for employees
Operations (20% of the position)
Initiate new ideas for office systems that could increase efficiencies and enhance the use of technology for the staff; research and recommend systems to improve internal productivity, capacity, and communication.
Manage the coordination of phone and internet services and vendors for the organization, ensuring the smooth integration of these technologies.
Manage the internal IT function of the organization, utilizing the organization’s IT vendor to coordinate new computer setup, software and hardware installation, email account management and in-house help desk support; monitor the organization’s IT vendor services and negotiate the IT contract.
Serve as lead staff on securing space for offices and programming. Develop plans for relocation, lead and work with a board/volunteer committee.
Serve as staff contact for facility/building needs, interfacing with building maintenance vendors to resolve issues in a timely way. Develop system for staff to place facilities requests.
Maintain office supply and equipment inventory and anticipate the need for new purchases in a cost effective and timely manner.
Manage the organization’s on-site and offsite record storage needs; administer the organization’s record retention policy.
Schedule meeting rooms, manage organizational-wide calendar. Develop improved system(s) for staff to communicate schedules.
Develop staff meeting agendas (working with the CEO), plan and coordinate the logistics of staff meetings and staff retreats.
Support the CFOO and CEO with special project and/or duties as assigned.
Bachelor’s degree in human resources management (or the equivalent with significant course work in HR management and professional HR experience may be considered).
Membership in SHRM required. Certification as PHR is expected within 6-12 months of employment.
Five years of work experience and a minimum of three years of experience managing human resources (with a preference for nonprofit experience).
Knowledge of current Illinois labor law.
Experience with various HR technology applications (payroll, HRIS, applicant tracking, and/or onboarding).
Must be proficient with databases, Excel and Word.
General IT proficiency and interest, with a firm understanding of Outlook, email management, phone systems, internet and network administration.
Detail-oriented, organizational skills, time management skills and the ability to learn new task quickly
Excellent verbal and written communication skills
Strong interpersonal and customer service skills
Open to new ideas and change
Passion for inclusivity and diversity, and interest in being part of a multicultural team
Please submit cover letter, resume, and salary range requirement to HRManager@allchicago.org
Please write your name (last, First) in the re: line of your email
Incomplete applications will not be considered. Applications will be accepted until position is filled. Position begins as soon as possible. No phone calls, please.
Work place is a smoke- and drug-free environment.
Intermittent travel to off-site locations required.
Position requires frequent and regular computer and phone use.
This position requires attendance during regular business hours from 9am to 5pm, Monday through Friday. Occasional night and weekend hours are required a few times a year.
All Chicago is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions at All Chicago are based on business needs, job requirements, and individual qualifications, without regard to race, ethnicity, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, citizenship status, military service, marital status, order of protection status, handicap, disability (including HIV/AIDS), or any other characteristic protected by federal, state, or local law
Salary is in the $47,000 - $52,000 range, commensurate with experience. Comprehensive benefits package (with some employee contributions) includes medical, dental, vision insurance, and disability. Employer-matched retirement plan. Generous paid leave.
On any given night, nearly 6,000 Chicagoans don’t have a place to call home. Tens of thousands more are just one unexpected setback away from joining them. Together, we can ensure that all our neighbors have stable homes. All Chicago collaboratively addresses the complex issue of homelessness through our four signature approaches.
The Emergency Fund provides critical finan...cial assistance to people experiencing, or at risk of, homelessness or another serious emergency. We quickly provide payments on a person’s behalf for things like rent, utilities, or even bus passes.
2016 Impact: We served 3,195 households, including more than 1,350 children, with $2.7 million. 94% of clients surveyed reported being housed at the time of follow up, and 88% of clients surveyed reported that the financial assistance resolved their crisis.
Continuum of Care
The Continuum of Care is a membership group that strategizes and plans a coordinated, comprehensive approach to providing housing and services for people experiencing homelessness. We drive Chicago’s city-wide response to homelessness by providing leadership to Chicago’s Continuum of Care through a year-round research, evaluation, strategic planning, and federal funding application process.
2016 Impact: We secured $65 million in federal funding for 164 projects and staffed 20 stakeholder committees. Overall, Chicago’s homelessness decreased 13% from 2015 to 2016.
Homeless Management Information System
We manage the Homeless Management Information System database, which contains local data on people experiencing, or at risk of, homelessness and the services they receive. We ensure data quality by supporting more than 900 individual users at 89 partner agencies with training, reports, and helpdesk services.
2016 Impact: We analyzed and disseminated the data to drive discussion, set strategy, and make policy and funding decisions on the federal and local levels. The data is a critical component of the Ending Veteran Homelessness Initiative, which has housed more than 2,300 veterans since 2015.
The Learning Center
The Learning Center provides trainings, workshops, tools, and research to help our partners apply proven strategies to prevent and end homelessness in Chicago even more effectively.
2016 Impact: We hosted 42 trainings for more than 900 attendees on topics such as Legal Issues for Homeless Youth. We participated in Notre Dame’s research study proving that emergency financial assistance lowers instances of homelessness by 76%.