The Medical Admin Coordinator provides coordination of daily patient care services, design of patient services and patient flow, and coordination of technical/non-patient related issues related to the practice. This position also provides administrative decision-making and implementation of strategic planning for University Health Services (UHS), Occupational Health, and Behavioral Health.
DUTIES AND RESPONSIBILITIES:
Provides operational coordination and oversight of clinic services and personnel, both internal and external to the University scope of Operations including student behavioral health.
Directs the training and orientation of all new staff on HIPAA compliance, patient confidentiality and administrative activities pertinent to his/her position at UHS.
Determines staffing standards based on patient care needs, patient flow, procedures, staff skills, and other clinic needs.
Directs review and coordination of issues related to student health insurance issues.
Participates, models and promotes compliance with organizational policies, goals and objectives.
Creates and manages UHS website (including behavioral health), keeping all information current and appropriate according to UTHSC guidelines.
Provides operational oversight and facilitates outreach programs.
Coordinates and serves as liaison for students regarding health insurance coverage and questions. Communicates with insurance company in resolving student insurance issues.
Designs patient services, collaborates with clinic administrator and directs the implementation of services with staff and clinicians.
Creates and generates annual reports for UHS, which includes retrieving and analyzing data from multiple data systems and reports data to the UHS Governing Body, the Dean and Student Affairs representatives of each college.
Reconciles ledger, procurement card, and telephone bills for UHS, enters business transactions such as cash deposits, contracts, requisitions, NCJ's, purchases supplies and performs other business transactions for UHS.
Assists in resolving Accounting issues such as billing disputes or collections by researching the problem, recommending a course of action, and then following up to see such issues through to complete resolution.
Maintains ongoing data collection on services, revenue, and expenses related to clinic functions.
Performs other duties as assigned.
EDUCATION: Bachelor's Degree
EXPERIENCE: One (1) year experience; OR combination or related education and work experience to equal 8 years. Knowledge of ICD10 and CPT coding is required. Understanding of insurance industry impacting care provided to patient. Experience and knowledge with laws that govern healthcare practices: HIPAA, anti-trust, and others. Advanced knowledge of computer operating system and specialized software such as the current electronic health record system - PowerMed, Oracle, Banner, and IRIS is preferred. Knowledge of medical billing and medical terminology required. Ability to interact effectively with all levels of University students and employees and good communication skills. Proficient in in Microsoft Office and several different software packages. (TRANSCRIPT REQUIRED)
The mission of the University of Tennessee Health Science Center is to bring the benefits of the health sciences to the achievement and maintenance of human health, with a focus on the citizens of Tennessee and the region, by pursuing an integrated program of education, research, clinical care, and public service.