This classification is governed by a negotiated labor contract and is subject to union shop provisions. For more information about union shop provisions, visit Union Information
1st shift (Days) & 2nd shift (Eves)
Generally Tuesday - Saturday: 14:15-22:45. Variable, depending upon coverage needs.
The Department of Laboratory Medicine serves as a regional resource for clinical laboratory services required for patient care, research and educational programs in laboratory medicine. The department now employs 900 people who work at the award-winning University of Washington Medical Center (ranked among the top medical centers in the United States as rated by U.S. News & World Report), Harborview Medical Center (the region's only Level I Trauma center, known for innovations and excellence in trauma care and its centers of emphasis: Trauma, Burn, Neurosciences, AIDS/STD CARER, and mentally- and medically- vulnerable populations.), and many other clinical and research facilities in the area. The University of Washington (UW) is proud to be one of the nation's premier educational and research institutions. Our people are the most important asset in our pursuit of achieving excellence in education, research, and community service. Our staff not only enjoys outstanding benefits and professional growth opportunities, but also an environment noted for diversity, community involvement, intellectual excitement and natural beauty.
Our Laboratory Medicine Department has an outstanding opportunity for a full-time, Messenger Driver Lead. The person in this role will lead others and drive a motor pool vehicle to transport laboratory specimens, laboratory reports, supplies and other designated materials between UWMC and medical facilities and laboratories within the greater Washington State.
Leads 16 employees.
Organizes work for courier routes, ensures that the route schedules are available for couriers.
Reviews supply inventory on hand to ensure appropriate quantities are available for all couriers as they begin their day.
Responds to clients requests for lockboxes, and other supplies.
Works with vendors to order new lockboxes, locks and repairs to existing ones.
Gathers information for supervisor for new courier clothing, courier bags and other items necessary for couriers to perform the role professionally.
Communicates with Motor Pool to schedule vehicle maintenance and repairs as needed.
Maintains records and scheduling (weekly, daily and special).
Provides supervisor with daily courier service staffing levels and equipment needs.
Trains new staff members and provides review of competencies with existing staff.
Exercises independent judgment in determining ability to accommodate clients' additional requests for service within the assigned shift.
Provides recommendation regarding adjustments to routes.
Communicates in a professional and helpful manner with employees and client contacts in the medical facilities for which courier service is provided.
Communicates in a cooperative and professional manner with co-workers, encouraging and promoting teamwork.
Recommends process and workflow improvements.
Adjusts schedules to daily demands presented by clients and traffic issues.
Provide input to supervisor regarding employees performance.
Performs assigned courier route in appropriate amount of time.
Maintains integrity of specimens being transported, with regard to specimen temperature (refrigerated, frozen and room temperature), maintenance of intact specimen containers and absence of specimen loss or inadequate delivery.
Communicates in a cooperative and professional with a customer service focus and attitude, in all situations encountered.
Carries a cellular phone and responds to calls promptly.
Participates in interdepartmental efforts to facilitate a safe environment.
Performs other duties as assigned.
This position provides opportunities to work in a fast-paced, challenging, diverse and rewarding environment. As an employee you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here.
Six months of experience as a Messenger Driver OR equivalent education/experience AND possession of a valid vehicle operator's license.
Possession of a valid vehicle operator's license.
Provision of a Washington State Dept. of Licensing 5-year driving abstract.
Experience with customer service relations.
Demonstrated success working independently with minimal supervision.
Experience handling bio-hazardous laboratory specimens and familiarity with universal precautions.
Previous experience as a lead.
CONDITION OF EMPLOYMENT:
May work weekends and holidays
Must be able to communicate in English with laboratory staff, clinicians, nursing, support staff and patients.
This position may be stressful at times due to highway conditions, route schedules and quality control.
Visual verification of small print (as small as font size 9) between two to three references (labels, list, and requisitions) is required on a continual basis.
Will be required to carry specimen coolers and supplies weighing up to 30 pounds.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergra...duate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.