Input to Group/Region/Country/Client Business operating model design of relevant FCC and business processes.
Ensure that there is adequate support (people, processes, tools, frameworks, systems) in Group FCC- Controls for necessary FCC controls.
Set and implement the vision, strategy, direction and leadership for the Group FCC- Controls, consistent with the vision and strategy for FCC and in support of the Group's strategic direction and growth aspirations.
Analyse comprehensive impact of financial crime related regulatory matters on the relevant business area and its operations.
Support relevant stakeholders to make decisions based on current and possible future policies, practices, and trends.
Keep track of and provide advice to relevant stakeholders on the interpretation and application of regulatory expectations, laws, best practices and policies related to FCC.
Support resolution of competing requirements between regulations, for example between AML regulations and data privacy/bank secrecy or information security regulations.
Ensure that key changes (to laws, rules, regulations) are communicated and cascaded (in region/country), in coordination with group communications.
Develop, keep up to date and recommend for approval by the relevant Risk Committee, appropriate policies/processes/DOIs to address financial crime risks, aligning with relevant regulatory requirements.
Providing governance and oversight over the implementation of FCC-related policies and procedures in Group FCC- Controls to ensure compliance with such policies and procedures.
Act as Process Owner for FCC-owned (sub-) processes under the Group's Risk Management Framework, including implementation and roll-out of relevant processes and DOIs.
Provide advice to relevant stakeholders on compliance with Group standards relating to Group FCC- Controls.
Act as (second line) Risk Control Owner under the Group's Risk Management Framework for those aspects of Regulatory Compliance relating to Group FCC- Controls, and escalate issues as appropriate.
People and Talent
Provide leadership, management and coaching to direct reports to ensure they are highly engaged and performing to their potential.
Promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm.
Stimulate an environment where forward planning, prioritisation, deadline management and streamlined workflows and collaborative, inclusive yet effective and efficient work practices are the norm.
Collaborate with training teams to input to training curriculum to support closing of capability gaps.
Develop communications strategies and plans that deliver timely and relevant messages to the right stakeholders through appropriate activities and channels.
Ensure Group FCC- Controls is adequately resourced and staffed by an appropriate number of competent staff sufficiently independent to perform duties objectively, to support sustainable business growth and address financial crime risks.
Ensure staff in Group FCC- Controls have clearly articulated and well understood roles and responsibilities through meaningful and accurate job descriptions.
Provide advice on the application of risk management frameworks (e.g. ORF, GRA).
Apply Group and FCC policies and processes (AML surveillance, client screening, risk assessment) to manage risks.
Make recommendations (and/or implement) to relevant stakeholders on possible risk management responses to identified risks and/or findings of concerns from investigations.
Inform senior management and relevant regulators of serious regulatory breaches (or where risk tolerances have been breached) and ensure that actions are taken quickly to remediate and/or activities are ceased.
Anticipate horizon risks in the area of financial crime that may have a significant impact on the Group and develop effective strategies to mitigate such horizon risks.
Partner with legal counsels for advice on technical matters.
Conduct a root cause analysis on the control/other failures to ensure lessons are learned across the bank.
Provide intelligence (to internal forums) on specific clients, client-types and emerging risk typologies.
Provide intelligence inputs to support calibration of bank's Risk Methodologies (including aggregate client risk, product risk and country risk assessments).
Oversee the review and analysis of the client base to identify and manage high risk clients, or specific country reviews.
Maintain oversight of risk mitigating action plans.
Identify intelligence for typology studies and risk mitigation plans.
Conduct Country risk assessment.
Map risks, quantify the potential impact and escalate where necessary.
Advise relevant stakeholders on outcomes Group FCC- Controls risks identification and assessment methodologies.
Deliver/ support delivery of delivery of annual Global AML, ABC and Sanctions Risk Assessments.
Ensure the suitability and quality of case data maintained on enterprise case management systems.
Understand technical aspects of systems relevant to CDD, Client Risk Assessments, Name and Transaction Screening, AML Monitoring and Case Management.
Ensure that detection scenarios that are developed and deployed are fit-for-purpose.
Establish and maintain watch lists used for customer and transaction screening and various other due diligence and investigative purposes (local/regional internal and external).
Track significant issues arising from FCC metrics, FCC Assurance activities, Audit reviews and regulatory inspections, providing validation of issue closure where necessary.
Propose control improvements, enhancements and simplifications where appropriate.
Be accountable for identification and escalation of potential risks and issues to senior management through appropriate governance channels and the Quality Assurance framework.
Attend relevant leadership meetings.
Provide [or support] senior oversight of FCC region/country/function.
Ensure tracking and remediation of surveillance and investigations related regulatory findings.
In the event of serious regulatory breaches, or where risk tolerances have been breached, ensure senior management and relevant regulators are informed and that actions are taken quickly to remediate and/or activities are ceased.
Prepare and cascade lessons learned from audit findings, FCC assurance activities and specific investigations.
Collate, analyse and interpret data in reports to senior management and relevant governance/risk committees.
Analyse and interpret data to produce reports that help the bank identify and manage emerging areas of risk / vulnerability and thus drive remediation action within the FCC function.
Lead or influence significant programmes of work in support of the financial crime compliance objectives.
Review new business requirements and provide solutions where required.
Provide skilled resources to support project/programme delivery.
Manage and protect business as usual (BAU) capability during change programmes, as well as during the execution and delivery of the Remediation initiatives through project phase and into BAU.
Regulatory & Business conduct
Display exemplary conduct and live by the Group's Values and Code of Conduct.
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Lead the PMO team to achieve the outcomes set out in the Bank's Conduct Principles: Fair Outcomes for Clients; Effective Operation of Financial Markets; Financial Crime Prevention; The Right Environment.
Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Maintain clear and timely communication with key stakeholders
Ensures adherence to governance standards across the programme and contribute to the development and administration of the programme PMO governance and standards.
Identify and implement areas of improvement in the PMO processes and ways of working.
Track and maintain a master plan of Tier 1 and 2 milestones that will deliver on the programme objectives, ensure slippages against plan are tracked and managed via a robust and effective change control process.
Prepare / review programme status and management reporting packs as per stakeholder requirements.
Develop and maintain templates required by the Programme.
Develop and maintain registers / trackers for approvals of funding requests, red status reports and closure reports in the programme's portfolio.
Support the Programme's key governance committees and working groups and ensure these are well run. Production and distribution of meeting packs, minutes writing and tracking actions to closure are key responsibilities.
Support the Programme Manager in the managing the FCC Program.
Display leadership and teamwork across the Financial Crime Compliance organisation as many key resources are owned by stakeholders outside your hierarchy.
Manage the PMO team and help identify learning and development opportunities within PM / PMO disciplines.
Proactively engage with stakeholders across projects, programs, functions and regions as required.
Embed Here for good and Group's brand and values in country and business unit,
Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.
Qualifications and Skills
Degree from a recognized University
Prior PMO experience is required. Experience in banking environment is preferred, but not mandatory.
Strong written and spoken communication skills, in English.
A collaborative working style, a solution-oriented mindset and attention to detail.