Founded in 1924, Andy Frain is an American-owned and SAFETY Act Certified security organization that has emerged as a national leader providing security and screening services to the world’s leading transportation companies. Our trained and capable employees can be found at airports and cargo screening facilities throughout the United States. As an Operations Manager – Air Cargo Screening, you will be responsible for the screening services and related operations provided to these high-profile clients. Those responsibilities will include:
Maintaining direct working relationships with clients and ensuring compliance with contract requirements and governmental regulations with a high degree of customer service.
Hiring, scheduling and managing employees while also treating them with courtesy, dignity and respect, so that they will be motivated to deliver quality service.
Training employees on screening policies, procedures and equipment; ensuring that they are fully capable of performing screening in accordance with government regulation and industry best practices.
Assessing, coaching, and guiding employees; strengthening their competencies to better meet client and Company needs.
Maintaining and updating necessary compliance documentation.
Creating and managing budgets and participating in financial reviews.
Supporting security screening planning, assessments and surveys; reviewing and updating post orders. Assisting in the development of site-specific training materials.
Travelling to client locations as required to meet contractual obligations.
Our ideal candidate will possess excellent interpersonal and customer service skills along with motivation, judgement and initiative and the ability to work independently or as part of a team in support of Company and client goals.
Have an Associate’s Degree and 3 years of responsible experience in the security industry or an equivalent combination of education and experience sufficient to perform the responsibilities of the job.
At least three (3) years of full time law enforcement, professional security or military experience preferred.
Knowledge of screening technology such as x-ray and Explosive Trace Detection (ETD) systems preferred.
Knowledge of TSA security programs and cargo screening preferred.
Possess a valid driver’s license.
Subject to a background investigation and drug testing
Willingness to travel
Additional Salary Information: Salary is commensurate with experience. You will also have an opportunity to earn additional pay through our new business referral policy.
Founded in 1924, Andy Frain is an American owned, international security organization with 48 branch and service locations throughout the United States. Our 92-year old company is privately held and managed from our corporate headquarters in Aurora, Illinois. Our SAFETY Act Certified services include the provision of trained and capable employees in the commercial, education, retail, transportation and sports and entertainment sectors.