Overview: This is a management position working with the nationally accredited Parks, Recreation and Cultural Affairs Department. The Department has eleven (11) diverse divisions that are committed to building gateways that enrich our community through exceptional customer focus. The Manager of Adult Services provides overall leadership, direction, supervision and accountability for the agency’s Adult Services Department including, active adults, adult classes, drop-in programs, lectures, adult special events, multi-generational programming, social programs, and nutrition programming.
Receives supervision and direction from the Deputy Director of Parks, Recreation and Cultural Affairs. Directly supervises exempt and non-exempt employees, (professional, operations, administration, athletics, aquatics, museum) Works independently exercising considerable judgment and initiative. Interfaces directly and frequently with City management, community organizations, vendors, media, and the general public.
Supervise seasonal, temporary, regular and state funded personnel; assign, train and evaluate work, oversee in-service training; complete performance evaluations; in conjunction with the Director, make recommendations regarding hiring, disciplining, and terminating the employment of seasonal, temporary, regular and state funded employees. Assist with resolution of employee concerns and grievances.
Lead and assist with developing the divisions short and long –range master plans and annual operating budget; develop and make recommendations, monitor budgetary expenditures; track report status of external vendor contracts.
Identifies opportunities for improving service delivery methods and procedures; identify resource needs and review with appropriate senior leadership staff; implement improvements.
Supervise, direct, coordinate and review the work plan for the Adult Services division; assign work activities and projects, monitor work flow; review and evaluate work products, methods, and procedures; meet with staff to identify and resolve issues.
Investigate and research funding opportunities for the Adult Services programs including grants; prepare and process application forms and ancillary documents; prepare appropriate reports as to the use of the grant award as necessary.
Respond to citizen complaints and requests for information; ensure appropriate follow-up action is taken.
Coordinate, interface, and supervise the contracted service providers for the Adult Services Division by private agencies: promote and schedule use of the facility
Prepare routine and special reports and presentations regarding division as requested by department, City Council, or other boards, commissions or citizen groups.
Assist with division administration and preparation of CIP, including the design process, budget development, contract preparation and bidding procedure.
Prepare reports concerning new or ongoing programs and programs and program effectiveness; maintain records; maintain and file various reports; prepare statistical reports as required.
Supervise the operations of the on-site cafeteria serving on-site daily and participants of the Meals on Wheels program.
Attendance at work is an essential function of this position.
Monitor program compliance with laws, rules, regulations and City policies and procedures related to providing senior service programs and services.
Coordinate Adult Services division activities with those of other divisions and outside agencies and organizations.
Recruit, select, manage and evaluate volunteers
Provides information and referral services for a variety of social services available to senior and active adults in the community including state and federal programs such as Medicare/Medigap, HUD Housing, County Indigent fund, etc
Assist with publication of media expounding the importance of adult activities and services.
Other duties as assigned
This position is subject to the City’s Drug and Alcohol Free Workplace Program. This includes: pre-employment testing, post-accident testing, reasonable suspicion testing, return-to-duty testing, and follow-up testing.
Bachelor’s degree in sociology, psychology, recreation, geriatrics or related field.
Three (3) years supervisory experience.
CPRP designation from the National Parks and Recreation Association is preferred.
Valid driver’s license with acceptable driving record for the past three years is required.
Ability to work varied hours including evenings and weekends.
Working knowledge of current principles and practices used in the administration of adult programs and services; applicable state, city and federal regulations/guidelines pertaining to areas of responsibility; and overall city operations, including budgeting procedures.
Ability to effectively supervise and evaluate personnel. Establish and maintain professional effective relationships with external public, vendors, internal management and non-management employees, and City and other government officials.
Excellent communication (verbal and written) organizational, and analytical skills.
Working knowledge of word processing and spreadsheet computer software; ability to operate computer and other standard office equipment.
Methods and techniques of facility management.
TOOLS AND EQUIPMENT USED:
Personal computer including MS Word, Excel, PowerPoint, Adobe Photoshop, Adobe InDesign, Adobe Illustrator, inventory and financial software; motor vehicle, calculator, copy machine, telephone, fax machine, cash register, & digital camera.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to stand; walk; use hand to finger, handle, feel or operate objects, tools or controls; reach with hands and arms; talk and hear. The employee is frequently required to sit, stoop, kneel, crouch or crawl.
The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to
Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work is performed in a variety of settings including office, kitchen, classrooms and other activity rooms and outside.
The noise level in the work environment will vary accordingly.