Washington University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, genetic information, disability, or protected veteran status.
Position works on an as needed basis.
Department Name/Job Location:
This position is in the Department of Internal Medicine, Division of Medical Oncology. This position is for the Medical School Campus.
Position assists Registered Nurses in the care of Oncology patient population receiving medications and procedures in Siteman Cancer Treatment Center.
PRIMARY DUTIES AND RESPONSIBILITIES
Quality and Quantity
Ensures efficient flow of patients through the center.
Maintains a clean safe environment for patients and staff.
Directs phone calls and patient questions to the appropriate individuals.
Reports changes in patient condition to the nurse/charge nurse.
Enters data into EMR.
Provides basic care to patients.
Performs blood draws, finger sticks and specimen collections and procedures based on skill level.
Transports specimens and patients as needed.
Maintains adequate par levels for nursing supplies and monitors for expiration date.
Participates in quality management initiatives as assigned.
Has basic understanding of cancer and the needs of cancer patients.
Maintains knowledge of all related requirements and practices relative to his/her job assignment.
Attends skills day annually and more often as needed, assures competency of all skills.
Initiative and Innovation
Continually analyzes and modifies the sequence of tasks required to serve the customer in order to enhance customer satisfaction. Brings forth suggestions for improving processes.
Offers creative suggestions to help improve practice.
Takes initiative to be on committees and take on additional tasks.
Responsiveness and Accountability
Follows AIDET communication practice in dealing with all of your customers (patients, families, nurses and all members of the healthcare team).
Acknowledge — Greet people with a smile and use their names if you know them. Attitude is everything. Create a lasting impression.
Introduce — Introduce yourself to others politely. Tell them who you are and how you are going to help them. Escort people where they need to go rather than pointing or giving directions.
Duration — Keep in touch to ease waiting times. Let others know if there is a delay and how long it will be. Make it better and apply service recovery methods when necessary.
Explanation — Advise others what you are doing, how procedures work and whom to contact if they need assistance. Communicate any steps they may need to take. Talk, listen and learn. Make time to help. Ask, "Is there anything else I can do for you?"
Thank You — Foster an attitude of gratitude. Thank people for their patronage, help or assistance.
Responds appropriately to requests from nurses, charge nurses and supervisor
Dependability and Work Habits
Maintains proper attendance as outlined in the Division of Medical Oncology policies and procedures.
Reports to assigned work station at or prior to work start time.
Is flexible in offering to work extra if available and/or stays beyond shift on occasion if the work load demands.
Wears appropriate identification.
Demonstrates adherence to dress code policy of department.
Demonstrates professional demeanor when interacting with patients, coworkers and supervisors.
Demonstrates appropriate interpersonal relationships with supervisors, co-workers, physicians and employees of other departments.
Displays a helpful, positive attitude at all times.
Planning and Organizing
Manages time well
Communicates with RN’s and charge nurses as to work flow and planning.
Completes assigned tasks and duties over and above patient flow.
Other duties as assigned.
High school diploma or GED plus a minimum of 1 year of related work experience
Related work experience or relevant training in the medical field preferred (examples of related medical fields include military medic, emergency medical technicians, Nurse’s Aide, physical therapy and nurse technicians, and certified athletic trainers) or Medical Assistant with 2 years experience. Interactive communication skills with ability to work with nurses, patients, families, significant others, and support staff; must have strong interpersonal, organizational, and telephone skills, working knowledge of anatomy and physiology, fundamentals of medical terminology, and experience/knowledge working with electronic medical records.
Offers made for this position are contingent upon the successful completion of all required pre-employment screens, including a criminal background check, hair sample drug screen, and verification of required professional licenses, registrations, or certifications.
This position is not eligible to receive benefits.
Internal Applicant Instruction:
This position is grade C05.
Please attach a copy of your most current signed performance evaluation (completed within the last 18 months) to your online account. If you have not received a performance evaluation, you may provide two current signed letters of recommendation (written within the last 18 months), preferably to include one letter from either a current or recent former supervisor. To attach these documents, go to: My Career Tools, Add Attachment, Attachment Type – Performance Reviews or Letters of Recommendation.
The hiring range for this position is $13.89 - $17.01 per hour.
Washington University in St. Louis, a medium-sized, independent university, is dedicated to challenging its faculty and students alike to seek new knowledge and greater understanding of an ever-changing, multicultural world. The University offers more than 90 programs and almost 1,500 courses leading to bachelor's, master's and doctoral degrees in a broad spectrum of traditional and interdisciplin...ary fields, with additional opportunities for minor concentrations and individualized programs. The faculty is composed of scholars, scientists, artists and members of the learned professions. They serve society by teaching; by adding to the store of human art, creativity, understanding, and wisdom; and by providing direct services, such as health care.