The EMS Specialist – Medical Control Authority (MCA), in conjunction with the medical director, is responsible for coordination and oversight of the Northwest Regional Medical Control Authority, serving seven counties.The EMS Specialist – MCA collaborates with the medical director and stakeholders in the EMS system to develop and refine protocols, collect quality data and develop action plans to improve quality and patient outcomes.
1.High school graduate or equivalent required.Bachelor's Degree (business, management, or EMS-related field) preferred.
2.Current State of Michigan-licensed EMT-P and EMS Instructor-Coordinator, National Registry Certification preferred
3.Credentialed (or meets minimum requirements to be credentialed) to function within the Northwest Regional Medical Control Authority (as per established protocol.
4.Three-five years field experience as an advanced provider, preferably with some experience providing pre hospital care in a rural EMS environment
5.2-3 years EMS instructional experience preferred.
6.Work experience demonstrating progressive responsibility and professional growth in emergency medical services
Manages and coordinates the operations of the Northwest Regional Medical Control Authority, a seven county EMS system.Has ongoing working relationships with both public and private sector organizations, including department and agency managers and governmental leaders.Provides liaison services and coordination of multiple agencies to ensure functional provision of all components of the EMS system for the region via policy development and daily operational interface.
In conjunction with the Regional EMS manager and Medical Director, coordinates the medical control quality program oversight and facilitation of the Professional Standards Review Organization, the EMS advisory functions, the Quality Control program, the data repository and other related duties. Responsible for protocol review and development.Functions as liaison to related hospital committees such as STEMI, Stroke, Trauma and others as appropriate.
AGE OF PATIENTS SERVED
Cares for patients in the age category(s) checked below:
Neonatal (birth-1 mo)Young adult (18 yr-25 yrs)
Infant (1 mo-1 yr)Adult (26 yrs-54 yrs)
Early childhood (1 yr-5 yrs)Sr. Adult (55 yrs-64 yrs)
Late childhood (6 yrs-12 yrs)Geriatric (65 yrs & above)
Adolescence (13 yrs-17 yrs)X All ages (birth & above)
No direct clinical contact with patients
Supports the Mission, Vision and Values of Munson Healthcare
Embraces and supports the Performance Improvement philosophy of Munson Healthcare.
Promotes personal and patient safety.
Has basic understanding of Relationship-Based Care (RBC) principles, meets expectations outlined in Commitment To My Co-workers, and supports RBC unit action plans.
Uses effective customer service/interpersonal skills at all times.
6.Develops and maintains effective communications with all participants of the medical control authority.
7.Develops and maintains effective communications with all participants of the medical control authority
8.Plans, coordinates and administers activities related to EMS system operations for the Medical Control region, to include the involvement of the participants of the MCA--EMS agencies, hospitals, central dispatch centers, and emergency management offices.
a.Works with EMS Medical Director to ensure consistent and progressive physician and hospital oversight relating to prehospital care.
b.Coordinates the activities of the EMS Advisory Committee.Ensures meetings are regularly scheduled.Prepares agenda and meeting notices.Coordinates and provides leadership for subcommittee activities related to EMS system issues.
c.Coordinates the activities of the Continuous Quality Improvement Committee to include monthly case reviews, audits, critical event review and data collection, and coordination of data acquisition from agencies.
d.Meets with EMS leaders on an as needed basis to resolve conflicts, problem-solve and initiate activities that contribute positively to EMS system development.
9.Assists manager to assure compliance with state law related to EMS system operation and medical control authority responsibilities.
a.Regularly reviews system policies and protocols and coordinates activities related to their revision and approval.
b.Ensures mechanisms are available for provider input related to system operation as prescribed by State law.
c.Provides agencies with regular feedback related quality improvement activities.
d.Works with communications centers and emergency managers to ensure appropriate dispatching and response of EMS resources in all situations.
10.Works with EMS agencies ("EMS provider/employers"), to develop and maintain a credentialing process for providers within the medical control region.
11.Serves as an advocate for EMS providers and EMS systems operations within the region through teaching and speaking activities, as well as through written articles and communications.
12.Maintains familiarity with State and local activities related to EMS.Participates in state and local professional and governance organizations related to EMS as needed.
13.Is skilled in the use of computers for general office activities, word-processing, data management and spread-sheet activities.Has functional familiarity with e-mail systems and the internet.
14.Maintains EMS clinical proficiency through field activities/hospital clinical time/clinical educational activities on a regular basis.
15.Assists with clinical classroom education including but not limited to:ACLS, PALS, EMT Basic, Medical First Responder.
16.Performs other duties and responsibilities as assigned.