Regular: A position which is considered essential for the effective long-term operation of the university. Persons appointed to this position will receive the privileges and benefits associated with regular employment status.
The University Of Iowa is seeking a thoughtful, creative, and experienced leader to serve as the Director of Student Financial Aid. Reporting to the Associate Vice President for Enrollment Management, and working closely with the Enrollment Management Leadership Team, the director will lead a talented team on the Iowa City campus, and oversee an institutional financial aid budget of over $100 million. The director is responsible for ensuring regulatory compliance and overseeing the administration of federal, state, and institutional financial aid to ensure their regulatory compliance. The director works closely with and provides guidance to many units on campus such as University College, Graduate College, Professional Colleges, Academic Support and Retention, University Billing Office, Registrar, The Center for Diversity and Enrichment, The Center for Student Involvement and Leadership, The University of Iowa Foundation, Athletics, the Office of the Dean of Students, and the offices of the Associate Deans.
The University of Iowa is a selective, AAU institution of approximately 25,000 undergraduate and 7,500 graduate and professional students. The institution has a well-developed strategic plan and strategic enrollment management plan to guide its future. The director will be expected to play a pivotal role in working with Enrollment Management and the campus community to meet institutional goals.
The ideal candidate has a deep appreciation for the role financial aid plays in helping students achieve their educational goals; possess exceptional interpersonal and analytical skills; is a data driven decision maker; has a collaborative work style, integrity, a commitment to providing exceptional customer service and an understanding of how financial aid, admissions, and student retention efforts work in unison to achieve institutional goals.
The key areas of responsibilty include:
Lead the strategic and operational activities for the Office of Student Financial Aid.
Analyze and prepare financial aid awards and appeals for students, including the implementation of the automated packaging process for admitted and returning students. This includes developing packaging strategies with the Associate Vice President for Enrollment Management.
Provide advice and input to the Associate Provosts, Provost, President, other top-level administrators, & Board of Regents Office on high-level projects, services, and activities.
Provide advice and guidance on policy and procedure revision and implementation within Student Financial Aid and other relevant areas within the University.
Provide strategic leadership and oversight in the implementation of Student Financial Aid policies.
Strategize and develop Student Financial Aid initiatives based upon guidance from the Strategic Enrollment Management Plan.
Assume direct accountability for strategic direction and effectiveness of University of Iowa Financial Aid practices.
Responsible for the execution and administration of strategic plans and initiatives across the University.
Participate in national dialogue on issues relevant to Student Financial Aid by serving in leadership roles in national organizations and by maintaining expertise in Student Financial Aid by participating in national advisory groups, meetings, or organizations.
Financial and HR Responsibility:
Review compliance issues including federal, state, Big Ten, NCAA, and institutional policy.
Conduct and authorize internal audits.
Responsible for staff management, professional development, and training of over 25 employees throughout the Office of Student Financial Aid and the University community.
Provide direction to the institutional financial literacy efforts that inform students on effective credit practices and helps to manage student-borrowing levels.
Assume accountability for the finances, administrative leadership, and management of Student Financial Aid.
Responsible for the development and oversight of an institutional financial aid budget of approximately $100 million.
Create systems for effective implementation and monitoring of respective budget.
Hold leaders accountable for high performance, and highly engaged culture by articulating expectations, monitoring performance and providing feedback consistently across areas of responsibility.
Communications and Outreach:
Work closely with University departments, the Enrollment Management Leadership Team, and the offices of the Associate Deans.
Act as a key member of University, state, federal and external committees regarding financial aid and admission processes.
Manage relationships with key constituents, including governance, external relations strategic direction and operational leadership.
*Note to applicants: The qualifications of this position are described as competencies or behaviors needed to perform the job duties of this position at a defined proficiency level/standard. A working proficiency level is required for this position. Please visit the competencies website for additional information.
A Master's degree in business administration, or other related field or an equivalent combination of education and experience.
10+ years of experience working in the administration of student financial aid.
Demonstrates an expert level of complex communication skills including oral, written, and interpersonal communication.
Demonstrates an expert level of proficiencey using a broad range of methods in communicating complex ideas to diverse populations.
Demonstrates extensive proficiency in the ability to promote and exhibit commitment to a collaborative climate that recognizes, celebrates, and rewards diversity.
Demonstrates expert proficiency, knowledge of, and ability to apply policies and practices for administering a budget.
Has experience supervising others and expert proficiency holding staff accountable for high performance and engagement by articulating expectations, monitoring performance, and providing consistent, constructive feedback.
Demonstrates expert knowledge of federal and state financial aid regulations.
Demonstrates comprehensive knowledge of the undergraduate admission process.
Has professional experience in a University or other not-for-profit organization.
Demonstrates an expert proficiency level of leading change management within a department or organization.
With over 31,000 students, the University of Iowa is one of the nation's top public research universities, a member of the Big Ten conference and the Association of American Universities. The University of Iowa is composed of eleven colleges and is known around the world for its balanced commitment to the arts, sciences, and humanities. It is home to one of the nation's largest academic medical ce...nters and the pioneering Iowa Writers' Workshop. The University of Iowa promotes work/life integration and is located in the casual yet cosmopolitan environment of Iowa City, widely recognized as one of the country's most livable communities.