NYU Langone Medical Center, a world-class, patient-centered, integrated, academic medical center, is one of the nation's premier centers for excellence in clinical care, biomedical research and medical education. Located in the heart of Manhattan, NYU Langone is composed of four hospitals - Tisch Hospital, its flagship acute care facility; Rusk Rehabilitation; the Hospital for Joint Diseases, one of only five hospitals in the nation dedicated to orthopaedics and rheumatology; and Hassenfeld Children's Hospital, a comprehensive pediatric hospital supporting a full array of children's health services across the medical center - plus the NYU School of Medicine, which since 1841 has trained thousands of physicians and scientists who have helped to shape the course of medical history. The medical center's tri-fold mission to serve, teach and discover is achieved 365 days a year through the seamless integration of a culture devoted to excellence in patient care, education and research. For more information, go to www.NYULMC.org.
We have an exciting opportunity to join our team as a Director, Epic OpTime/Anesthesia.
This position assists Senior Directors in the guidance of the design, implementation and support of Epic applications. This role acts in a supervisory role for managers, leads, and analysts. This position may have Application Managers or other management staff assisting in day to day supervision. This role will maintain a first-class team through retention and recruitment. This position will lead, assign and monitor work for the Epic project team. Maintaining an in-depth knowledge of assigned Epic software, they serve as a liaison between end users and Epic implementation staff, and provide guidance and training to junior level staff. This position is recognized as a leader internally and externally for assigned applications and often provides strategic direction, guidance and integration of products and services. As a member of the leadership team, this position also has responsibility for the success of the broader Epic project (i.e. outside their assigned application). This position supports the mission and vision of the organization with their team members.
Understand and support the organizational culture
Demonstrate organizational agility, i.e. the process of formal and informal networking; understanding origin and reasoning behind key policies, practices, and procedures.
Serve as a role model for peers and team members
Demonstrate fiscal responsibility and accountability for team expenses and budgets.
Participate in and oversee the change management process.
Appropriately allocate resources to provide all employees with the equipment, supplies, tools, and other resources required for productivity and success.
Maintain accurate and appropriate records and provide appropriate feedback regarding employee attendance, performance, training, compliance, etc.
Perform human resource management of the staff, including performance reviews, action plans, as appropriate and professional development. Provide timely and respectful feedback for other team members.
Meet frequently with analyst team.
Monitor, evaluate, and justify staffing requirements.
Participate in disaster recovery measures.
Participate and /or facilitate user meetings and in-services; participating in internal team meetings.
Assist with all Quality Assurance processes.
Provide on-site support during go-lives and system upgrades.
Ensure that data interfacing into and out of Epic meets business needs.
Proactively research new functionality to guide whether or how it should be used.
Ensure that teams are partnering with operational counterparts regarding potential system enhancement needs.
Actively engage the training team by including them in team meetings and workflow validation.
Ensure that all new releases and enhancements are thoroughly reviewed and tested.
Work collaboratively with the technical teams to coordinate software updates and changes.
Provide direction to their team to establish priorities in accordance with operational needs.
Provide oversight for issue resolution within and across teams and escalate as appropriate.
Communicate appropriately with other team directors with regard to shared work and dependencies across multiple groups.
Be accountable for leading collaborative efforts with Epic and other members of the project team.
Actively work on all aspects of project implementation.
Assist the Senior Directors and all Epic leadership in managing the scope, cost, schedule, quality, and success of the broader Epic project as described above.
Must have a Bachelors or Masters Degree in a relevant field of work and 7+ years of experience.
Strong written, oral, and presentation communication skills.
Advanced analytical skills and experience implementing Epic applications.
Strong interpersonal relationship skills.
Good process design experience.
Demonstrate ability in staff mentoring and adherence to process standards around documentation and workflow design.
Advanced project management skills (ability to lead meetings, prioritize, resolve conflicts, maintain issues list, manage project plan).
Ability to lead discovery initiatives to identify appropriate system solutions.
Strong team building skills.
Healthcare experience is required.
Epic certification preferred.
Qualified candidates must be able to effectively communicate with all levels of the organization.
NYU Langone Medical Center provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. And just as our employees invest so much in us, we invest in our employees. We're pleased to have one of the most competitive compensation packages not only among New York's hospitals and healthcare institutions, but within the corporate sector as well. We begin with exceptional medical, dental, and drug coverage. We enhance this basic coverage with comprehensive wellness programs, and supplement those with retirement investment and benefits plans, and generous paid time off allowances. Add to that a very attractive tuition program, and you'll see just some of the ways that NYU Langone Medical Center demonstrates our commitment to our employees.
NYU Langone Medical Center is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, military and veteran status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision.
NYU Langone Medical Center, a world-class patient-centered integrated academic medical center, is one of the nation's premier centers for excellence in clinical care, biomedical research, and medical education. Located in the heart of Manhattan, NYU Langone is composed of four hospitals – Tisch Hospital, its flagship acute care facility; Rusk Rehabilitation; the Hospital for Joint Diseases, one of... only five hospitals in the nation dedicated to orthopaedics and rheumatology; and Hassenfeld Children's Hospital, a comprehensive pediatric hospital supporting a full array of children's health services across the medical center – plus the NYU School of Medicine, which since 1841 has trained thousands of physicians and scientists who have helped to shape the course of medical history. The medical center's tri-fold mission to serve, teach, and discover is achieved 365 days a year through the seamless integration of a culture devoted to excellence in patient care, education and research. For more information, go to www.NYULMC.org.