Job Posting: Come join us and find out why Cedars-Sinai has been ranked as one of the top 100 best places to work in IT as ranked by 2016 Computerworld Magazine. Always at the forefront of technologies, Cedars-Sinai is implementing EPIC as its comprehensive electronic medical record system. We are currently recruiting for several Application Specialists (Ambulatory) due to recently growth, acquisitions and new projects within the organization. Job Summary: Under close supervision, provides a basic to intermediate level of operational and application build expertise in completing routine and occasionally more complex assignments to meet customer goals and desired outcomes. Task and assignment focus is typically on small to medium projects, performing workflow analysis, build, and documentation in collaboration with internal and external team members. Job Responsibilities:
Performs basic to intermediate level design, build and implementation assignments/ projects. Based on core knowledge of application and operational requirements can translate, with assistance if needed, requirement/concepts into functionality.
Participates in meetings with end-user/business owner and other EIS teams
Demonstrates participation in team projects: assists in translating customer needs, meeting deliverables, status reporting, and managing customer relationships and expectations.
Assigned to various work/projects and demonstrates an ability to successfully complete assigned tasks/assignments, proactively communicate with manager to prioritize workflow and mitigate risks, track issues and provide solution oriented escalation, and understand fundamental project management methodologies.
Demonstrates collaboration within and across application teams.
Escalates work issues to Team Lead or Manager as needed
Participates in re-engineering of operational work-flow processes with end-users/business owners, and maintains fundamental understanding of assigned departmental operations
Facilitates end-user/business owner needs into system specifications and configuration requirements.
Demonstrates technical proficiency in assigned application area. Manages navigation of migration paths, change control process/governance, and ticket management processes.
Provides fundamental understanding of design integration and touch points with other Epic modules and/or other applications.
May represent application team on work groups within the department or within project scope.
Attends and may represent unit on various Epic related committees (CCB, SFWG, OCD)
Maintains high standards for quality application design, build, testing, and other tasks; ensures adequate documentation is provided for support and end-user training.
Provides on-call support during off hours
As needed, participates in new employee interviews and the on-boarding process.
May be assigned as needed to train new and junior team members. On-Call:
Will be required to participate in after hours on-call support activities
Bachelor's degree in a related field or equivalent combination of relevant experience, education and training is required.
Typically requires 1-3 years of relevant work experience. Strongly prefer experience working with healthcare information management systems and/or clinical operations experience. Some project management experience preferred.
Epic certification required; other relevant EMR experience may be considered
Exceptional verbal and written skills required
Critical thinking skills required
Project management experience highly preferred
Fundamental understanding of EMR design, build and implementation
Ability to handle multiple priorities simultaneously EEO/AA/F/Veteran/Disabled Cedars-Sinai will consider for employment qualified applicants with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring.
Providing healthcare for more than 100 years, Cedars-Sinai has evolved into one of the most dynamic and highly renowned medical centers in the world. Along with caring for patients, Cedars-Sinai is a hub for biomedical research and a training center for future physicians and other healthcare professionals. This attracts exceptional talent to Cedars-Sinai, including world-renowned physician-scien...tists who seek a place where they can both conduct research and see patients--the ideal formula for discovery and its translation into cures. Our patients benefit from access to doctors at the top of their fields, and our researchers have an ideal community in which to study the impact of healthcare challenges, and reflect that knowledge in their research. The greater Los Angeles area in which Cedars-Sinai resides possesses unparalleled cultural and ethnic diversity which offers outstanding opportunities for translational and clinical research and a dynamic environment for medical education.Although community based, Cedars-Sinai is a major teaching hospital affiliated with the David Geffen School of Medicine at the University of California, Los Angeles (UCLA). Cedars-Sinai has highly competitive graduate medical education programs in more than 50 specialty and subspecialty areas, a graduate program in biomedical sciences and translational medicine, a clinical scholars program directed towards junior physicians with aspirations to become clinical scientists, and post graduate training opportunities.There are more than 250 full-time faculty members at Cedars-Sinai. The voluntary medical staff, comprised of more than 2,200 specialty board-certified or board-qualified physicians, represent all of the specialties and subspecialties and collaborate with full-time medical staff in the teaching responsibilities of the graduate medical education programs.