The Office of Academic Affairs, Division of Student Financial Assistance and Education (SFAE) is recruiting for a Senior Financial Aid Counselor. SFAE provides assistance to any student who seeks aid in obtaining funding to finance their educational cost. Additionally, SFAE assists students with developing a spending plan and making educated decisions prior to obtaining loans to finance their education. The selected candidate will lead financial aid activities for the assigned University of Maryland, Baltimore (UMB) school/program. Serves as a team leader for Financial Aid Counselors within division. Practices counseling and decision-making with principles that are sensitive to the challenges of students in their assigned cohort, while adhering to the U.S. Department of Education and University Student Financial Assistance & Enrollment Services Policies and Procedures.
UMB offers a generous benefits package that includes 22 vacation days, 14 floating and holidays, 15 sick days; comprehensive health insurance and retirement options; and tuition remission for employees and their dependents at any of the University System of Maryland schools.
Provides leadership and counseling to students, families, and the University community. Counseling responsibilities include advising on financial literacy, realistic goal setting for borrowing as well as providing individual entrance and exit counseling for students who request this service.
Serves as a team leader for the Financial Aid Counselors and works with senior management to identify training needs and process improvements.
Responsible for orienting and training others, and assigning and reviewing their work. May also be responsible for acting in a "lead" or "senior" capacity over other financial aid counselors.
Assists the leadership team in monitoring and adjusting financial aid in relation to financial need.
Analyzes workflow and various processes relating to financial aid packaging and awarding.
Assists in the annual review and revision of departments Policies and Procedures Manual.
Participates in activities relating to the federal verification process.
Participates in school orientation programs and outreach events.
Serves as point person for gainful employment reporting and processing, federal exit counseling, and delinquent borrowers follow up.
Follows established policy and procedures for awarding recouped scholarship funds during the fall and spring term.
Reviews requests for budget increases and makes recommendations to the management on behalf of the student. Completes processing of financial aid requests from students including but not limited to federal verification and federal loan processing. May assist in federal work study.
Evaluates financial aid applications and determines amount/configuration of aid packages for students ensuring the University is in compliance with state, federal, and institutional policies governing financial aid.
Ensures financial aid data is processed accurately and students accept the funds they are eligible to receive.
Performs other related duties as assigned.
Education: Bachelor's degree in a related field of study. Experience: 3 years of experience in a financial aid office.
Equivalent combination of education and experience may be considered.
Knowledge, Skills, and Abilities:
Current knowledge of Title IV and Title VII financial aid programs. Knowledge of how state programs integrate with federal and institutional funding.
Ability to accomplish detailed task and follow a system of procedures and timetables.
Ability to work both as a part of a team and independently on projects and assignments.
Ability to maintain the confidentiality of information.
Ability to establish and maintain harmonious and effective work relations with students, staff, faculty and the general public.
Strong analytical skills with the ability to make sound judgments about financial aid awards based upon comparisons and interpretations.
Excellent verbal and written communication, presentation and interpersonal skills.
Ability to manage both detailed and multiple tasks in concert with one another.
Excellent computer skills to include financial aid computer applications.
Hiring Range: Commensurate with education and experience
If accommodations are needed for a disability, please contact Human Resource Services at 410-706-2606, Monday – Friday, 8:30am – 4:30pm EST. Maryland Relay can be accessed by dialing 711 (in-state) or 1-800-735-2258.
Equal Opportunity/Affirmative Action Employer. Minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.
Employee Class :Exempt Regular
Full Time/Part Time:Full-Time
:Academic Affairs - Student Financial Assistance and Education
The University of Maryland, Baltimore (UMB) is the State's public health, law and human services university devoted to excellence in professional and graduate education, research, patient care, and public service. As a diverse community of outstanding faculty, staff and students, and using state-of-the-art technological support, we educate leaders in health care delivery, biomedical science, globa...l health, social work and the law. We emphasize interdisciplinary education and research in an atmosphere that explicitly values civility, diversity, collaboration, teamwork and accountability. By conducting internationally recognized research to cure disease and to improve the health, social functioning and just treatment of the people we serve, we foster economic development in the City, State, and nation. We are committed to ensuring that the knowledge we generate provides maximum benefit to society and directly enhances our various communities.