Assistant Director Graduate Advising & Student Services
May 11, 2018
Created in 1972, the School of Public and Environmental Affairs (SPEA) at Indiana University-Bloomington is a professional school with nearly 100 full-time faculty members and 80 full-time staff members serving 2,100 undergraduate students. SPEA's mission is to build a better world by helping people solve complex problems at the crossroads of policy, management, and science. SPEA promotes sound decisions, well-managed organizations, just and healthy societies, and a sustainable environment through education, scholarship, and civic engagement. SPEA gives students the knowledge and skills to have a significant impact in diverse settings around the globe.
The Assistant Director of Graduate Advising & Student Services will provide leadership in the management of SPEA's master's degree programs and related student services, particularly with regard to student advising and academic planning. The incumbent will provide leadership in student services, and must be proactive in pursuing new initiatives and addressing obstacles that stand in the way of continued student success. The Assistant Director will collaborate with the Masters Program Office staff and Faculty Program Directors to deliver effective, efficient, and consistent student services. The Assistant Director is responsible for the coordination of student advising services across all of SPEA's master's degree programs. This includes, but is not limited to, developing, implementing, and executing student retention services, academic planning and advising strategies, academic probation/dismissal processes, and forging collaborations with faculty members. The incumbent will collaborate with colleagues to support SPEA's international dual degree programs and the students enrolled in said programs. As well, the incumbent supports ongoing international student services, in collaboration with SPEA's International Office and IU's Office of International Services. The incumbent serves as part of a team executing all functions of SPEA's Masters Program Office. On an as-needed basis, this position will support the planning and delivery of new Masters Program Office initiatives and degree programs.
REQUIRED: Master’s degree in related field and two years of experience in higher education administration. Consideration will be given for graduate assistantships, as will equivalent experience in nonprofit or government administration.
We are especially interested in applicants with a record of successfully working with students or individuals from all backgrounds (including first-generation college students, low-income students, racial and ethnic minorities, women, LGBTQ+, etc.) and an interest in contributing to SPEA in ways that enhance diversity, equity, and inclusion; applicants are encouraged to address these topics in their cover letter.
Excellent analytical, attention to detail, problem-solving, organizational, multi-tasking skills, and the ability to prioritize work and perform efficiently and independently in a fast-paced and time-sensitive environment. Excellent written and verbal communication skills, including the ability to communicate effectively with diverse populations. Demonstrated capacity to work independently AND collaborate in cross-functional teams. The successful applicant must be customer service driven and demonstrate heightened cultural sensitivity. Ability to establish and maintain strong, positive working relationships with students, faculty, staff, as well as relevant external stakeholders. Maintain confidentiality of work related information and materials. Basic to Advanced proficiency with Microsoft Office Suite (Outlook, Excel, Access, Word, and PowerPoint). Valid Driver’s License.
IU School of Public and Environmental Affairs Alum; experience in an area related to student life or engagement such as residential life, recruitment, student services, marketing, program development and/or enrollment management.
Salary Plan: PAE
Salary Grade: 3SA
Department: PUBLIC & ENVIRONMENTAL AFFAIRS (BL-SPEA-IUBLA)
Internal Number: 46664
About Indiana University
Founded in 1820, Indiana University is the state’s public university system, comprised of two core campuses—IU-Bloomington and IUPUI—and six regional campuses located throughout the state. Combined, the total student population is more than 114,000 undergraduate, graduate and professional school students. IU is one of the largest employers in the state, with over 20,000 faculty and staff. Indiana University is an equal employment and affirmative action employer and a provider of ADA services. Diversity and inclusion remains a core commitment to IU’s mission to cultivate an educational environment that supports equal access, participation and representation on all of its campuses and that provides educational and career opportunities for all.