Administers and develops relationships with clients of Trust Services relative to creating and administering personal, corporate, probate, estate administration, and court-ordered guardianship trusts in accordance with terms creating trust, will, or court order. Serves as a member on the Trust Committee and the Trust Investment Committee. Is responsible for assisting Head of Wealth Management to set the overall strategic direction of Trust Services. Is responsible for assisting the Bank, to the best of the employee's abilities, in complying with applicable state and federal banking rules and regulations as they pertain to this position including, but not limited to, the Bank Secrecy Act. Must embrace and uphold the bank's Code of Conduct, Core Values and Service Standards.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Serves as the fiduciary expert for trust and estate administration relationships.
Develops, interprets, and communicates estate planning strategy and services to a diverse client base balancing the demands of customers with the business risk.
Recommends tax planning opportunities and prepares analyses. Coordinates and reviews trust agreements.
Works with clients, accountants, attorneys, and other intermediaries as a point of contact for book of business.
Coordinates and manages trust investments for all types of trust accounts.
Reviews individual securities in each trust account periodically to ensure that these investments meet the intent and objectives of the trust.
Recommends investment strategy and action.
Reviews and maintains complete and accurate records.
Administers trust in accordance with the will or trust agreements, Bank policies, and banking regulations.
Works collaboratively in a team environment with the Trust personnel, including the Senior Trust Officer.
Prepares work schedules and assigns duties to Trust Services personnel to ensure efficient operation of department.
Ensures compliance of workers with established standard procedures and practices.
Directs employee training to improve efficiency and ensure conformance with standard procedures and practices.
Conducts department meetings, as needed, or confers with staff to discuss operational problems or explain procedural changes or practices.
Works in conjunction with the Senior Trust Officer.
Evaluates the profitability of various accounts and services including review of fee schedules.
Assists the Head of WM to develop an annual budget and reviews reports.
Proactively engages in business development activities on a consistent basis by maintaining business and social contacts to develop new trust relationships and to deepen existing relationships.
Schedules regular contact with Centers of Influence such as attorneys and accountants in the area.
Manages personal and corporate trust business to achieve and enhance profit goals of the Bank. Provides quality service and outcomes for customers that result in enduring trust relationships and allows for premium fee pricing.
Acts as the trust liaison to examiners and internal audit. With Trust Assistants, produces all requested materials and provides responses and support during examinations.
Participates in community affairs to increase the bank’s visibility and to enhance new business opportunities.
Directly supervises employees in the Trust Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing and training employees; planning, assigning, and directing work; appraising performance; rewarding, coaching and disciplining employees; addressing complaints and resolving problems. Must embrace change and see it as an opportunity. Must be willing to express and support management's ideas to affected staff.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Bachelor's degree (B. A.) from four-year college or university and 3-5 years Trust experience.
Ability to read, analyze, and interpret business, professional and technical journals, financial reports, government regulations, and legal documents. Ability to write reports speeches, business correspondence, procedures and articles for publication. Ability to effectively present information to and respond to questions from clients, customers, top management, public groups, boards of directors and the general public.
Ability to work with quantitative math concepts used in the finance and wealth management industry, such as rate of return and duration. Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Ability to define customer problems, collect data, establish facts, and draw valid conclusions. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Demonstrate experience and ability in making executive and daily operating decisions. Effective organizational and analytical abilities that allow for multiple project leadership, mentoring and decision making.
CERTIFICATES, LICENSES, REGISTRATIONS
CFP, CTFA, JD or CPA preferred or must be willing and able to pursue as requested after hire.
Professional image that is appropriate and maintained.
Some travel required for educational purposes and client appointments.
Maintain active membership in professional organizations such as the Iowa Trust Association.
Physical Demands : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit, talk and hear. The employee is occasionally required to walk.
Work Environment : The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually quiet. There is a security risk which includes the risk of personal injury due to the threat of robbery or hostage situations.