Advertised Summary Job Description: Reporting to the System Manager, the incumbent will be a part of a group, with primary responsibility to support our O365 infrastructure. Under general supervision the incumbent's duties includes: planning, installing, configuring, upgrading , and troubleshooting hardware, network operating system, and software for file, print and application servers; applying patches/fixes; managing security; managing and monitoring system / systems performance, file system and local network; and improving availability. The incumbent will also interact with developers and users to install/configure services as needed. May work on most phases of projects on own and requires only general direction for the balance of the activities. Projects are defined by higher level staff or self. Develop complete hardware and software solutions from general user requirements. Evaluate related hardware and software products and make recommendations for adoption. Maintain close relationship with client groups to make sure their needs are being met and to gauge how the future might change their requirements and needs. Automate tasks through scripting and the adoption of software/hardware tools. Serve as a technical resource to the Deputy CIO of ITS. Perform related duties as assigned.
General Minimum Qualifications: Requires a bachelor's degree or equivalent in education and experience, plus four years of related experience.
Additional Specific Minimum Qualifications:
Preferred Qualifications: Qualifications include strong knowledge and hands-on experience with On-Premises Microsoft Exchange 2010/2013/2016, Exchange Hybrid Mode and Office 365 Groups (Exchange Online, ADFS, Azure AD Connect)? installation, configuration, licensing, troubleshooting, governance, base to medium developer skills. She\He needs to have experience with ProofPoint application that we are using for hygiene the mail flow. Advance skills for troubleshooting any mail related problems. Above average proficiency in PowerShell.
A thorough understanding of and experience in networking principles; including Windows Server 2012/2016 operating system and its administrations; proficiency in Active Directory administration and design; TCP/IP protocols and stack; LAN/WAN connectivity; file servers, print servers, and application servers. Experience with DNS and WINS. Experience with SAN, Microsoft SQL and various database applications are necessary. Experience with Citrix or remote connectivity software, designing backup rotations, working with monitoring tools (Microsoft System Operations Center) is highly desirable. Experience in installing, configuring, and troubleshooting PC, UNIX, and MAC hardware and software, including NICs, printers, network operating systems, standard business productivity applications, communication applications, etc. is preferred. Proficiency in scripting languages such as PERL, PYTHON, PowerShell is recommended. Experience and understanding with Virtualization. Ability to interact effectively with a wide variety of users with different computing requirements and backgrounds. Ability to think about technical problems and business problems with a technical dimension critically and creatively. Excellent interpersonal and communication skills, a team player and ability to work independently.
As a member of the National Collegiate Athletic Association (NCAA) and the Council of Ivy Group Presidents (Ivy League), it is imperative that members of the Columbia University community, in all matters related to the intercollegiate athletics program, exhibit the highest professional standards and ethical behavior with regard to adherence to NCAA, Conference, University, and Department of Intercollegiate Athletics and Physical Education rules and regulations.
Columbia University is an Equal Opportunity/Affirmative Action employer.
Internal Number: 126_169272
About Columbia University
Columbia University is one of the world's most important centers of research and at the same time a distinctive and distinguished learning environment for undergraduates and graduate students in many scholarly and professional fields. The University recognizes the importance of its location in New York City and seeks to link its research and teaching to the vast resources of a great metropolis. It seeks to attract a diverse and international faculty and student body, to support research and teaching on global issues, and to create academic relationships with many countries and regions. It expects all areas of the university to advance knowledge and learning at the highest level and to convey the products of its efforts to the world.