Senior Director, Marjorie Kovler Center and International Clinical Practice
Heartland Alliance International
June 7, 2018
Essential Duties and Responsibilities:
Strategic Direction and Program Design
Develops annual strategic planning objectives, leads implementation, and monitors progress toward achieving long term goals for the Marjorie Kovler Center.
Supports HAI's strategic plan goal to be a leader in mental health across domestic and international programs
Develops programs for public and private grant applications and contracts necessary to support the maintenance and expansion of the Marjorie Kovler Center.
Coordinates closely with the HAI technical team and applies the HA vision to design integrated programming across Heartland Alliance and international and domestic programs
Serves as a thought leader on the HAI senior leadership team to contribute to new ways of working and thinking about mental health and trauma treatment including participation in HAI and HA team and strategy meetings
External Relations, Advocacy, and Research
Partnerships and Representation
Oversees the negotiation of formal and informal linkage agreements, partnerships and contracts with internal and external programs and agencies to ensure continuity of torture treatment services.
Participates on appropriate committees and represents the programs/agency in the community, locally and nationally. Represents Kovler Center on the National Consortium of Torture Treatment Programs and the International Rehabilitation Council for Torture Victims.
Coordinates regularly with key staff of Heartland Alliance National Immigrant Justice Center, Refugee and Immigrant Community Services of Heartland Human Care Services, Heartland Alliance Health, and Heartland Health Centers.
Must be able and willing to travel domestically and internationally approximately 15% of the time to often insecure and limited-resource environments to represent the Kovler Center and support HAI's country offices
Develops and implements a fund-raising plan for the Marjorie Kovler Center inclusive of cultivation and follow-up with small and large individual donors, private foundation development, and special events. Oversees the development of program brochures and marketing materials for the Marjorie Kovler Center.
Works collaboratively with HAI staff and Heartland Alliance Donor and Community Relations to coordinate efforts for foundation assignment and donor development.
Responsible for the Marjorie Kovler Center Leadership Council comprised of 10 or more civic and business leaders representative of necessary disciplines with tasks inclusive of recruitment, maintenance of operating guidelines, and agenda setting.
Develops and implements a policy and advocacy plan for the center and collaborates with the NCTTP on the national plan.
Develops and implements a communications plan for the Marjorie Kovler Center inclusive of appeal letters, e-communications, Facebook, twitter and when funds are available, an annual report. Coordinates with HAI and HA Communications for media interviews and publications.
Research and Presentations
Leads on development of research and publications for the Marjorie Kovler Center and integration of the international and domestic service models
Presents locally and nationally regarding services and related topics.
Management of the Marjorie Kovler Center
Clinical and Quality Management
Develops and oversees the clinical services of the center.
Oversees the outcome evaluation program measuring the effectiveness of program services. Ensures research opportunities are pursued and assists with journal publications.
Ensures compliance with data reporting and accuracy of data reports.
Serves as a liaison with the Heartland Alliance family and Heartland Alliance Health to make necessary changes to the system.
Develops and oversees the community training services of the center â“ local, national, and international â“ and the student training program.
Coordinates and recommends ideas for training opportunities across domestic and international programs
Supports the continued development and management of a solid volunteer base of 200 volunteers for the center inclusive of outreach, engagement, orientation, and training.
Monitors compliance with contract expectations, ensures timely completion of quality reports, facilitates site visits, and serves as primary liaison with funders for the Marjorie Kovler Center.
Ensures administrative compliance of programs with the standards of the agency, subsidiary organizations, the federal Office of Refugee Resettlement (ORR), the United Nations and other governing and funding bodies as applicable.
Updates policies/procedures for general operations and service delivery of the Marjorie Kovler Center and oversees administrative program functions inclusive of Heartland Alliance, Heartland Alliance International and Marjorie Kovler Center policies and procedures.
Completes a Monthly Report of the activities of the Kovler Center including quarterly review of objectives and ensures accurate data collection system.
Oversees the maintenance and improvement of the Kovler Center building and negotiates leases.
Prepares and/or reviews annual budgets, oversees expenses, and serves as primary liaison with Heartland Alliance's Fiscal Accounting Services (FAS) for the Marjorie Kovler Center.
Adheres to professional standards as outlined by governmental bodies, American Psychological Association (APA), National Association of Social Workers (NASW), National Board of Certified Counselors (NBCC), Illinois Alcohol and Addictions Certification Board (IAACB), and private funding sources. Assists in the development of agency plans/policies related to professional standards. Provides periodic evaluative reviews and/or in-house and external staff training to ensure that staff understand and continue to adhere to such standards.
Other duties may be assigned.
Education and Experience: Must have a Master's degree (M.A./M.S.) in social work, psychology or related human service field or equivalent (Ph.D. preferred); licensed clinician (LCSW, LCPC, Psychologist); ten (10) years of related experience and/or training. Both domestic and international experience required. A minimum of five (5) years of experience in program planning and development (and fundraising), administration and fiscal management, policy development and implementation, research and publications, staff supervision and management of human service delivery systems. Ability to operate in a matrixed environment.