Purpose: The CEO position is principally responsible for all day-to-day activities of Discovery Behavioral Health (DBH) including planning, directing and coordinating all operations, developing policies and procedures, human resources, goal setting, supervision, evaluation of all the organization’s key functions, and the development of the organizations strategic short and long term goals and objectives. This includes developing local partnerships to drive innovative strategies, structures and systems for co-located and integrated healthcare service models.
The CEO will develop and implement a strategic plan to ensure that the company continues to gain market share in becoming the premier provider and employer of choice in Northeast Olympic Peninsula in healthcare transformation. Under the direction of the Board of Directors, the CEO will spend approximately 50% of assigned duties in the develop of strategic partnerships with local, state and federal agencies, to include Jefferson Healthcare and other local healthcare agencies, to integrate community health services within the community.
General Description: This position develops and sustains financial and cultural health of the organization to achieve the mission, vision, and Triple Aim Goals of (1) improving the health of the population served, (2) improve the experience of each individual, and (3) affordability as measured by the total cost of care. Delivers bottom-line performance and top-line growth. Leads revenue generation connected with national/local grants and contracts. Collaborates with the Board of Directors and the leadership team to refine and implement the strategic vision while ensuring that the budget, staff and priorities are aligned with core mission and values. Drives identification and development of innovative services to promote the mission of the organization. Implements services and programs to capitalize on new opportunities for expansion and growth, including commercial opportunities and new service lines through strategic partnerships with other local service providers, including Jefferson Healthcare.
This position creates operational efficiencies to support the strategy of those service lines and promote increase growth and access to services. Develops a service line structure that supports patient centered care and the seamless delivery of services within the service line. Leads and operationalizes strategic objectives and initiatives, as well as develops budgets/policies/procedures to support the service line infrastructure.
This position builds relationships with partners, key industry leaders and experts both locally and within the State. Represents the behavioral services for the community and participates in the necessary community, State and National meetings, committees, advisory councils and boards as required by the Board of Directors. Provides directions, assigns accountability, sets objectives, and establishes priorities while monitoring and evaluating performance outcomes. Provides strong leadership and monitors staff performance to build a culture of high performance, accountability, and continuous quality improvement that will motivate and retain employees and increase performance outcomes.
Master's degree required; MHA or MBA with healthcare management degree preferred.
Progressive leadership experience with minimum of five (5) years in an operations position.
Behavioral health and/or healthcare experience preferred.
Demonstrated skill in workforce management and work leadership of an organization employing a large number of professional and technical staff.
Specific Job Skills:
Ability to forge community partnerships including but not limited to local hospital, clinics and medical groups to drive innovative strategies, structures and systems for colocated healthcare model and other models through entrepreneurial designing and developing interdisciplinary clinical, medical and other programmatic teams.
Excellent public speaking skills.
Ability to build and lead strong performing teams and keep employees and contractors motivated and engaged.
Ability to manage complex tasks, provide analysis, and monitor the quality and performance metrics of work areas.
Ability to work under pressure while demonstrating excellent leadership and motivational skills.
Ability to remain organized while dealing with competing demands.
Ability to demonstrate strong problem-solving, facilitation and conflict resolution skills.
Ability to demonstrate strong interpersonal skills and build relationships with a broad range and levels of staff including working collaboratively with the executive team.
Ability to demonstrate strong verbal and written communications skills.
Ability to follow HIPAA policies to maintain the privacy and security of patient information.
Ability to read, interpret and follow documents such as policies and procedures.
Ability to read, analyze, and interpret general business periodicals, professional journals, medical records, technical procedures, or governmental regulations and safety rules.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to accurately perform mathematical calculations and predictive analytics necessary to the position.
Knowledge of computer programs necessary to leverage technology for business functions, including: EMR.
Refine and advance DBH directives, vision, and goals.
Assist with staff recruitment.
Supervise the development of more comprehensive behavioral health outpatient care.
Maintain and develop positive relationships and strategic partnerships with local service providers, government agencies, key healthcare providers and the general public .
Interact and communicate with the Board of Directors. This includes timely submission of financial statements in concert with the Director of Finance, provision of operational reviews as part of the CEO Monitoring Report, contribution to the development of strategic planning, and timely reports of significant sentinel events or unexpected risks to the organization.
Maintain the financial and contractual health and good standing of the organization.
Appoint department and division heads, supervisors, managers, and leaders of special projects.
Coordinate the activities of departments and divisions within the organization.
Oversee and assess clinical, administrative, financial and compliance operations processes.
Understand the organization’s target consumers and their needs, and translate them into best practice solutions.
Understand the regulatory and competitive landscape related to existing and emerging participants in the provision of healthcare.
Monitor external and internal environments for development of new market segments.
Develop and manage the business infrastructure and processes.
Develop an organizational culture that values the personal recovery goals of clients served.
Review financial statements, activity reports, and other performance data within and across service lines, to assess productivity, balance and optimize productivity with quality, and determine areas needing cost reduction or program improvement.
Oversee updates and implementation of organization policies, goals, objectives, and procedures.
Follow a process for reviewing staff suggestions for changes and improvements.
Oversee human resources activities, including plans, activities, and hiring processes.
Benchmark, learn, and adopt best practices from other organizations and thought leaders.
Anticipate problems, create contingency plans, and manage multiple organization priorities.
Collaborate with team leaders to ensure delivery of evidence-informed care.
Maintain appropriate, legally and ethically mandated confidentiality of all materials handled.
Achieve business objective and targets for the Salish Behavioral Health Organization as well as any other third party vendor for the service line.
Comply with Network and departmental policies in all areas, particularly regarding issues of employee, patient, and environmental safety and reporting.
General Duties and Expectation:
Promote DBH Mission, Values, Goals and overall programmatic, fiscal and administrative success.
Be familiar with and abide by the policies and procedures as set forth in DBH Personnel Manual and Policies and Procedures Manual.
Be familiar with and assure timely compliance with contractual requirements.
Maintain cordial, respectful and professional relationships with customers, public, community, cross system agencies and fellow workers.
Identify and formulate solutions to organizational problems, respectfully engaging in group process as needed.
Develop an effective, professional operation by promoting best practices, staff development and effective staff support systems.
Provide leadership in all matters related to the strategic plan and community partnerships.
Attend regular meetings and promote the agency as an integrated, strategic partner and service provider.
Attend such team and program meetings as are necessary to improve or maintain effective clinical, program management and organization function.
Complete required documentation and paperwork in an accurate and timely manner.
Perform other duties as required.
Performs work independently with minimal supervision.
Anticipates, develops and implements sound solutions at all levels of the organization.
Effective management of a diverse, complex service related industry.
Responsible for developing organizational policies and objectives with positive organizational impacts.
Sound decisions based on interpretation and implementation of applicable laws, governmental guidelines.
Fiduciary responsibility for financial accountability, budget preparation and compliance with state, federal and grant funding requirements.
Clinical, hospital, or office environment.
May require irregular work hours, weekends, overtime.
May require travel to offsite locations or training.
Exposure to blood borne pathogens, hazardous chemicals/gases/substances, infection.
May work under stressful, unpredictably working conditions.
Qualified candidates are required to submit a cover letter addressing the position requirements, a current resume, and a list of at least three professional work references, preferably from the last three supervisors. Complete applications should be submitted to Human Resources via email www.DBHjobs@discoverybh.org or Fax (360) 385-3944.
Open until filled - first screening: June 25, 2018.
Internal Number: 2018-0001
About Discovery Behavioral Health (DBH)
Located on the beautiful Olympic Peninsula in the seaside town of Port Townsend, Discovery Behavioral Healthcare is a state licensed community behavioral health center providing services to children, families, adults and older adults. We provide 24 hour per day Crisis Services for Jefferson County to all in need. We are dedicated to providing mental health and chemical dependency services and activities to our communities and have been serving this community for over 25 years. Our goals is to collaborate with physical health organizations to develop an interdisciplinary continuum of care in East Jefferson County that serves as a roadmap to a fully integrated behavioral health by year 2020. We have a dedicated team of professionals on staff and we are looking for a another dedicated professional to help us serve our communities.