The program manager is responsible for projects and/or programs to ensure that they are in line with the stated objectives and goals of the organization. Will provide quality control for the organization's programs through methods such as collecting data, analyzing trends and/or tracking the budgets; monitoring client recruitment levels, and stages in the program. The program manager will work with a variety of internal and external individuals ranging from volunteers to management, and must be capable of conveying information to people who are not always familiar with the program (s). Program manager must assess, maintain and adjust program as necessary to ensure it is producing the desired outcome. Determines through data analysis whether the program is achieving the desired results/goals as defined by leaders in the Agency. The PM assesses student skill levels, delivers training and conducts testing to ensure training is effectively increasing the academic level of the student in the Adult Basic Education program. In addition, she/he collaborates with personnel to assess client-training needs and assists with curriculum development and the identification of supplemental training resources, may manage employees, volunteers and other administrative staff.
Administer the TABE test, analyze results and discuss the results with students, and document the results in the student’s file.
Conduct & assess results of diagnostic assessments per the STAR/EBRI standards.
Teach and/or help facilitate Career Foundations Workshops.
May oversee client progression through all steps of referral, enrollment, training, completion and employment advancement.
May conduct client intake, assessment, academic counseling, goal-setting, enter case notes, certification testing, and report on internal and external performance
May process enrollment and funding paperwork for new client and/or students
May manage client and/or student learning portal and additional/interface of curricula
Assist in planning and preparing the learning environment, and preparing needed materials and supplies.
Supervise activities that occur outside of the classrooms, such as workshops, events, etc.
Ability to operate audio/visual aids (projectors, etc.).
Deliver computer instruction classes to participants in local classroom settings.
Work with staff to identify and develop resources to supplement and support assessment processes and training curricula/programs.
Assist in the development of training workshops, curriculum and programs
Establish training schedules based upon anticipated customer needs and publish training calendars
Obtain feedback on quality and effectiveness of assessment and training and conduct program evaluation
Assist with the execution of RFPs
Interact effectively with other program personnel to ensure timely communication of information, sharing of resources and coordination of programs, activities, events and services
Compile data and produce regular management reports on a weekly basis, or as requested
Knowledge or Expertise:
Maintain confidentiality on all student PII information
Demonstrated success developing and implementing program strategies and producing successful placement outcomes.
Advanced computer proficiency with Microsoft Office products (Word, Outlook, Excel, Access); knowledge of government systems strongly preferred.
Excellent written, verbal, and interpersonal communication skills. Must be able to interact and develop rapport with a diversified population of business leaders, government agency personnel, funders, partners, staff, and clients.
Service-oriented, flexible, self–starter with a solid work ethic who can manage multiple priorities simultaneously and work under pressure to meet deadlines.
Theoretical and practical experience in the field of adult education.
Familiarity or experience with Illinois ABE/ASE content standards.
Superior organizational skills, attention to detail, ability to meet deadlines and consistent, reliable follow- through.
Experience operating DAISI (Data & Information System Illinois) is a plus.
Strong interest in participating in Illinois Community College Board (ICCB) professional development opportunities.
Management experience in a professional environment preferred
Bachelor's degree in a related field, from an accredited University
Minimum 5 years of experience in the adult education field
National Able Network is an Equal Employment Opportunity Employer
Internal Number: 3129944245
About National Able Network
Preparing Today’s Communities to Meet Tomorrow’s Challenges through Education, Employment, and Opportunity.
To use our expertise to empower people to improve their lives by providing the means to self-sufficiency through sustainable employment, and career and life advancement. To nurture life-long learning while building bridges between education, training and career readiness, and between workforce and economic development.