The Position: Applications are currently being accepted for Student Services Technician (Veterans Affairs Certifying Official) in the Admissions Department, located at Miramar College. Hours are Monday - Thursday 10:30 am to 7:00 pm, Friday 8:00 am - 4:30 pm. Selected candidate must be willing to adjust work days/hours based on the department's needs.
Please note that an employee may be transferred to any site at the option of the Chancellor.
Desired Qualifications: Major factors to be evaluated for a Student Services Technician in the Admissions department may include:Knowledge and experience related to military veterans and dependent issues.Specific knowledge of federal and state veterans education benefits and services.Experience using the VAOnce system.Knowledge and/or experience in the following areas preferred:Ability to provide coordination, training and work direction to assigned personnel.Strong conflict resolution skills.Student/Customer service experience, using tact and diplomacy while exercising good judgment with diverse individuals at all levels, in person, writing, and by telephone.Ability to interpret, apply and assist with the implementation of rules, regulations, and guidelines.Effective learning and utilization of proprietary computer programs, and evolving integrated database systems and procedures (experience with PeopleSoft Campus Solutions is a plus).Ability to prepare effective correspondence and reports, and to maintain a variety of complex and inter-related records and files.Evidence of knowledge/experience in completing a variety of high-level technical duties that require thorough detail and accuracy, and strong organizational and planning skills.
Pay Information: Range 23 ($3,665.57 $5,851.08) per month based on the current AFT Classified Unit Office Technical Salary Schedule
Initial salary placement is commensurate with related experience and promotional rules. The District offers a comprehensive fringe benefit package including employer paid: medical, dental, and vision plans; sick and vacation leave; and opportunities for professional development. Initial Salary Placement, Promoted or transferred employees will be placed as specified in the AFT-Guild, Local 1931 Classified Staff Collective Bargaining Agreement. This position is FLSA Non-Exempt and may accrue overtime. A temporary probationary period will be applied to the employee entering this assignment. The SDCCD Employment Web Page provides a link to employee collective bargaining agreements and handbooks, and more information about terms and conditions of employment to include salary and benefits.
All applicants must have demonstrated cultural competency and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students and staff.
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The San Diego Community College District serves 130,000 students annually through three two-year colleges and six Continuing Education campuses. The three colleges, San Diego City, Mesa, and Miramar colleges, offer associate degrees and certificates in occupational programs that prepare students for entry-level jobs, and arts and sciences programs that transfer to four-year colleges and universities. Continuing Education offers adults the opportunity to renew their learning experiences through noncredit vocational, basic skills, life skills and enrichment classes at sites throughout the city. The District also provides education to over 145,000 service personnel at military bases in 24 states.
The Continuing Education campuses offer adults the opportunity to renew their learning experiences through noncredit vocational, basic skills, life skills, and enrichment classes at sites throughout the city. A number of special programs are unique to the city, including KSDS-FM all-jazz radio, the Center for Competitive and Applied Technologies, and the Workplace Learning Resource Center.
The San Diego Community College District is governed by its five-member, locally elected Boar...d of Trustees and three student members serving on a rotating basis. Shared governance activities involve faculty, students, and staff in the development of solutions to key policy and budget issues. The five trustees are elected in even-numbered years to four-year terms by the voters of San Diego. The Chancellor, the District's chief executive officer, is responsible for carrying out the policies approved by the Board of Trustees.
The District is in the midst of $1.555 billion in new construction and renovations at the three colleges and Continuing Education campuses throughout the city.
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