JobDescription :
The Role: Do you thrive in a dynamic environment, where the work changes daily? The Client Development Associate strengthens the organization's relationship with existing accounts by developing and executing dedicated, creative, and ongoing contact initiatives.
Location: New York
The Impact:
Develops the strategy, processes and delivery measurement for service among all functional areas responsible for delivering to the customer. Supports and handles customer relationship, ensures delivery of great service to the account, and defines account strategy and manages revenue.
What's in it for you?
- Collaborative work environment, with regular mentoring from peers and leadership
- Unlimited growth potential
- Flexible work environment
- High visibility role, interacting with existing and potential clients daily
Responsibilities:
- Supports account and relationship management activities with existing clients.
- Tracks market and customer developments and trends. Reviews quarterly client results and reports findings to Relationship Managers.
- Provide platform and product functionality training and support to clients. Gather client feedback to support product improvements and upgrades.
- Focuses on retaining business by ensuring a high level of client service and satisfaction
- Provides monthly relationship management and sales reports to sales and business management.
- Develops profiles on accounts including all affiliations, geographic presence, and business interests to help develop sales proposals for new business.
What we are l ooking for
Basic Qualifications:
- Bachelor's degree or equivalent experience
- Excellent verbal and written communication skills
- Strong level of computer skills and proficiency in MS Office software
Preferred Q ualifications:
- Experienced in supporting go-to-market strategies and outreach
- Previous experience with data intelligence leader
- Experienced in consultative sales methodology
At S&P Global Market Intelligence, we know that not all information is important-some of it is vital. Accurate, deep and insightful. We integrate financial and industry data, research and news into tools that help track performance, generate alpha, identify investment ideas, understand competitive and industry dynamics, perform valuation and assess credit risk. Investment professionals, government agencies, corporations and universities globally can gain the intelligence essential to making business and financial decisions with conviction.
S&P Global Market Intelligence is a division of S&P Global (NYSE: SPGI), which provides essential intelligence for individuals, companies and governments to make decisions with confidence. For more information, visit,
S&P Global Market Intelligence
S&P Global is an equal opportunity employer committed to making all employment decisions on the basis of merit, capability and equality of opportunity, and without regard to race/ethnicity, gender, pregnancy, gender identity or expression, color, creed, religion, national origin, age, disability, marital status (including domestic partnerships and civil unions), sexual orientation, military veteran status, unemployment status, or any other basis prohibited by federal, state or local law, or any other characteristic that has no bearing on a person's ability to perform his or her job.
Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.
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