Job Requisition Number: 25305. The School of Information is a graduate research and education community committed to expanding access to information and to improving its usability, reliability, and credibility while preserving security and privacy. Our multi-disciplinary faculty conduct research in the development of user-friendly interfaces, new approaches to security and privacy, and exploration of the role of technology in developing regions.
We offer three professional master’s degrees and an academic doctoral degree. Our MIMS program trains students for careers as information professionals and emphasizes project-based learning. Our MIDS and MICS programs are online degrees designed for working professionals with career goals in the emerging field of Data Science and Cybersecurity, respectively. Our Ph.D. program equips scholars to develop solutions and shape policies that influence how people seek, use, and share information.
The Director of Student Affairs will take a lead role in planning and implementing student services for all I School graduate students, collaborating with student government representatives, devising annual curriculum plans, overseeing course registration, managing the academic student employee appointment process, planning student-centered events, and making policy recommendations.
35% Program Management: •In collaboration with Co-Director and Associate Dean, manages and oversees the curriculum planning and enrollment process for all degree programs. •Oversees the academic student appointments within the School of Information, including ASE position allocation for each term, and managing the application and faculty review process. •Manage and maintain working relationship with external technology partner for the school’s online degree programs, including strategy development and operational issues. •Plans and manages the academic advising function for the three distinct degree programs. Supervises staff implementation of academic advising. •Provides guidance and mentoring to junior staff on complex policy issues. •Negotiates and coordinates with Graduate Division, Office of the Registrar, Berkeley International Office, Office of Student Conduct, Disabled Students Program, and other offices as needed. •Resolves extremely sensitive, specialized, and/or complex financial assistance issues related to departmental fellowships, academic student employment and related degree progress issues. •Oversees PhD student funding plans and semester course schedules to match students with teaching and funding opportunities. •Develops and delivers webinars and sessions for prospective and incoming students.
30% Policy Recommendations: •In close collaboration with the faculty Degree Program Committees and Academic Directors, conceptualizes, develops, implements, and manages student support services that promote students’ academic success. Assesses student needs, and plans appropriate responses. •Serves on faculty Degree Program Committees, providing recommendations to help set pedagogical goals and curricular plan for each year. •Advises faculty on I School, Graduate Division, and University policies, procedures, and requirements for degree/program completion. •Serves as point person for faculty seeking guidance on difficult or uncommon situations. •Responsible for interpreting campus policies and advising students and faculty on student conduct, student grievances, disputes, and issues regarding discrimination.
30% Academic Advising: Applying professional Student Services concepts, provides a full range of student services to graduate students in the MIMS, MIDS, MICS and PhD programs at the School of Information. •Assesses problems that arise affecting students, investigates alternatives, and utilizes creativity and expert understanding of student matters to devise & implement solutions. •Counsels students in crisis and students in violation of the campus code of conduct. •Reviews student performance and delivers advice and assistance to students on academic and degree progress, requirements for program completion, and course selection and sequencing. •Identifies students with progression problems and recommends interventions.
5% Development: •Develop and participate in staff development, including working on special programs as assigned, attending classes which will enhance expertise in job areas, serve on departmental and campus-wide committees as appropriate, and participate in activities that enhance the campus community and/or larger community to further University service.•Demonstrated experience in building graduate student support services that assist faculty in attracting, retaining and developing an exceptional, outstanding, diverse, inclusive graduate student population. •Demonstrated ability and strong interpersonal skills to work in a multicultural environment with individuals and groups with a wide array of backgrounds, identities, life experiences, personality types and communication styles. •Advanced knowledge of advising and counseling techniques. •Experience in managing and advising online master students. •Thorough knowledge of School policies, procedures, and requirements. •Demonstrated experience in implementing new processes in a higher education environment, preferably in the student services arena. •Skills in monitoring/assessing people, processes or services, to make improvements. •Skills in assessing people, processes or services, to make improvements. Experience in effectively using metrics to build strong a student support organization, including metrics related to building a diverse, exceptional, outstanding, and inclusive student body, professional development, student retention etc. •Skills in project management, social perceptiveness to be aware of others' reactions and understanding why they react as they do. •Ability in problem identification, reasoning, ability to develop original ideas to solve problems, persuasion, leadership. •Outstanding attention to detail and follow-through. •In-depth knowledge of the field's post-degree employment opportunities and practices. •Ability to effectively and persuasively represent the School of Information. •Ability to travel and work regular evenings and weekend hours. •Bachelors degree in related area and/or equivalent experience/training.
The University of California was chartered in 1868 and its flagship campus - envisioned as a "City of Learning" - was established at Berkeley, on San Francisco Bay. Today the world's premier public university and a wellspring of innovation, UC Berkeley occupies a 1,232 acre campus with a sylvan 178-acre central core. From this home its academic community makes key contributions to the economic and social well-being of the Bay Area, California, and the nation.