This is a key position in a local company founded in 1994. Answer Group is an established Information Technology service provider that supports clients in the insurance field, small business, manufacturing, service industry, healthcare, and non-profit, etc.
An Advanced Network Technician is needed for a rewarding full time position maintaining client networks, and resolving issues remotely, via phone support, and onsite. As a senior member of the team, you will be part of the overall planning of projects, and the management and training of other employees.
Applicant should be very familiar with Microsoft Server products and tools.
Setup and configuration of VPN's and remote office sites
Assisting clients with specialty software
General hardware / software troubleshooting
High standards and professional demeanor are a must. Applicant must be focused, organized and possess the time management skills required to multitask in a fast-paced environment. Candidate must possess excellent verbal and written skills, as well as the ability to work with end users of all technical ability levels.
Additional Salary Information: Commensurate with experience.
Salary base plus bonus on billable time.
About Answergroup.net, Inc.
Answergroup.net, Inc. has been supporting the computer and IT needs of Pittsburgh area small businesses since 1994. Client sizes range from 5 to 100 users, one location to multiple locations. Specializing in multi-server networks with attention to security, privacy and compliance, we help clients navigate the ever-changing world of IT, and balance needs and budget with comprehensive care and planning. Today our client base includes manufacturers, construction firms, health care, transportation, and real estate, with a specialty in insurance. As a trusted resource for Independent Insurance Agencies we have been supporting all major insurance management systems since the early 90’s. Our insurance client base extends throughout Pennsylvania and surrounding states, East to NY City, and south to Louisiana. Answergroup’s team is dedicated and enthusiastic – we work hard, work smart, and keep clients’ needs above all.