Directly Supervises: Front Office Manager, Business Office Manager, Nursing Director, Finance Director, Project Manager, Laboratory Manager
Overtime Status: Exempt
Job Summary: We are a dynamic and successful 10-provider independent family practice clinic established in 1958. We are looking for an administrator who can be responsible for managing and operating our practice to meet patient needs and achieve the financial objectives of the group. We’re seeking someone to help us uphold the prestige and history of providing compassionate and comprehensive care to the community.
Primary Job Responsibilities:
Works closely with the partnership and medical director to establish\implement goals, objectives, policies, procedures and systems for all operational areas of the clinic.
Develops/implements long-range plans.
Manages the daily operations while developing, monitoring, and analyzing budget and financial information cost effectively.
Oversees HR and ensures effective administration/implementation of compensation, benefits, job descriptions, personnel policies and payroll practices.
Participates in the selection, training and supervision of all clinic staff.
Participates in staff supervision, performance evaluation, merit increases and disciplinary actions.
Resolves administrative and operational problems including the maintenance of clinic property, computer systems and installed software applications.
Ensures compliance with regulations and standards.
Gathers and reports data for fiscal and statistical analysis.
Coordinates with medical staff to ensure quality patient care and services are provided.
Serves as a liaison between clinic and external agencies.
Helps partnership and Medical Director develop clinic strategic plans and objectives based upon identified needs of patients.
Maintains the strictest confidentiality.
Performs other duties as assigned.
Education: BS degree in health care administration, business administration, or health administration required. Proof of progress towards this designation will be considered.
Education Preferred: Master's degree in health care administration, business administration, or health administration.
Experience: Minimum two years management experience in a busy medical office setting. Additional experience in operations work or administration is preferred.
Knowledge of principles and practices of health care planning and management sufficient to manage, direct, and coordinate the operation of a health care organization.
Knowledge of the purposes, organization, and policies of the community's health systems sufficient to interact with other health care providers.
Knowledge of practice management computer systems and applications.
Knowledge of the policies and procedures of a clinic sufficient to direct its operations and to provide effective patient care.
Knowledge of government and reimbursement regulations and requirements.
Knowledgeable of Medicare, Medicaid, managed care and other third-party payor's guidelines.
General knowledge of accounting practices and procedures.
Skill in exercising a high degree of initiative, judgment, discretion, and decision-making to achieve clinic objectives.
Skill in planning, organizing, delegating and supervising.
Skill in leading employees to accomplish all job objectives while inspiring confidence and motivation.
Skill in gathering and interpreting data, analyzing situations accurately, and taking effective action.
Skill in establishing and maintaining effective working relationships with employees, policy-making bodies, third-party payers, patients, and the public.
Skill in organizing work, making assignments, and achieving goals and objectives.
Skill in exercising judgment and discretion in developing, applying, interpreting, and coordinating departmental policies and procedures.
Skill in verbal and written communication.
Ability to assume responsibility and exercise authority over assigned work functions.
Ability to take initiative and to exercise independent judgment, decision-making and problem-solving expertise.
Ability to establish and maintain quality control standards.
Ability to foster teambuilding with all clinic staff.
Ability to organize and integrate organizational priorities and deadlines.
Ability to research and prepare reports or other correspondence as required.
Ability to competently use Microsoft Office, including Word, PowerPoint, Excel, and appropriate practice management software.
Equipment Operated: Standard office equipment including computers, fax machines, copiers, printers, telephones, etc.
Work Environment: Medical office, well lighted, well ventilated. Work may be stressful due to continual interaction with others. Occasional evening and weekend work.
Physical Requirements: Must possess the physical and mental abilities to perform the tasks normally associated with an Administrators including walking, bending, standing, reaching and sitting. Must be able to work overtime and have good attendance. Must be able to use keyboard and mouse frequently. Must be able to communicate effectively and clearly through verbal interactions with staff and/or providers in small or large groups. May be required to lift up to 50 lbs. on occasion.
South Tabor Family Physicians is a warm and compassionate clinic supported by an amazing staff and wonderful providers.
We are a tier 4 PCPCH Medical home and a partner of the PCCA (http://www.portlandcoordinatedcare.com/).
We have an on-site laboratory, x-ray and case management services.