To assist in the coordination of activities related to Team 3 between faculty, students, and staff. Provide customer service to patients by scheduling appointments and assistance throughout treatment process. Duties include but are not limited to:
Provide professional, cordial customer service to faculty, students, and staff.
Answer telephones in area and direct the call to the appropriate recipient.
Schedule patients with dental students via the Axium Software.
Run Reports in Axium, identifying patients that need a first appointment, recall appointments, or have not been seen in a timely manner.
Report problems with equipment operation to the maintenance staff.
Respond to telephone inquiries regarding clinic hours, appointment changes, etc.
Assist Team Coordinator in scheduling Team Meetings and coordinating announcements to students.
A high school diploma or equivalent combination of education and experience from which comparable knowledge, skills and abilities can be acquired is necessary, as well as five years progressively responsible office experience is necessary.
Experience in medical/dental office setting, with strong preference for experience in oral surgery setting.
Experience taking payments in positive customer service role
Experience with dental software (Axium/Dentrix) is preferred
Full Time/Part Time
This is a Full-Time, Benefit-Eligible position.
$13.27- $16.00, commensurate with experience and/or education.
Applicants must combine all application materials (cover letter, resume, and list of three references with contact information) into one PDF or Microsoft Word document and upload as a resume attachment.
Limit document name to 50 characters. Maximum size limit is 11MB. Do not include special characters (e.g., /, &, %, etc.).
If you are experiencing technical problems, please call (855) 524-0002.
Equal Employment Opportunity
Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, protected veteran status, or any other status protected by applicable state or federal law. This policy shall not be interpreted in such a manner as to violate the legal rights of religious organizations or the recruiting rights of military organizations associated with the Armed Forces or the Department of Homeland Security of the United States of America. For more information, call the Vice Chancellor - Human Resources at 816-235-1621.
To request ADA accommodations, please call the Director of Affirmative Action at 816-235-1323.
EEO IS THE LAW
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Founded in 1929 as the University of Kansas City, UMKC has expanded to three campuses, which house 11 different schools and colleges. We are a great university in one of America’s “smartest cities.” Today, UMKC is Kansas City’s 24th-largest employer, with over 3,500 staff and faculty supporting our more than 14,000 undergraduate, graduate and professional students.
As a UMKC employee, you’ll belong to an engaged, diverse community. You’ll also enjoy many competitive benefits, including health, dental, life and other insurance plans; a comprehensive retirement program; and significant tuition assistance and reimbursement programs for employees and their qualifying dependents. For more information, visit the Benefits page. With career options in numerous fields, both academic and administrative, UMKC could be just the opportunity you’ve been looking for.