The University of Washington (UW) is proud to be one of the nation's premier educational and research institutions. Our people are the most important asset in our pursuit of achieving excellence in education, research, and community service. Our staff not only enjoys outstanding benefits and professional growth opportunities, but also an environment noted for diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty. The Carlson Leadership & Public Service Center develops and supports programs designed to incorporate academic coursework with community-based learning and leadership development. For much of our twenty-five year history at the University, our focus has been on academic service-learning--working with faculty and departments to develop meaningful connections with community organizations. Community-based internships and fellowships are also at the core of the Carlson Center's work. The Carlson Leadership & Public Service Center has an outstanding opportunity for a Community Engagement Manager.The Community Engagement Manager leads the day-to-day implementation of our academic service-learning program and has significant responsibility for building community-based and campus relationships that support the overall mission of the Carlson Center. The range of tasks in this position will include: direct advising with students enrolled in service-learning courses, outreach to community-based organizations, work with faculty/instructors to support service-learning pedagogy in their classrooms, and management of online systems and web content to enable and support community-based learning at the University of Washington. The Carlson Center is part of Undergraduate Academic Affairs and is located in the Center for Experiential Learning and Diversity, which houses nine programs focused on providing opportunities and support for undergraduates to participate in learning experiences that complement their major/degree programs. This position will collaborate with other staff in the Center for Experiential Learning and Diversity on initiatives and events that allow students to engage in learning opportunities that enrich their undergraduate learning experiences. RESPONSIBILITIES:Service-Learning Program Management
Maintain existing partnerships between the University and local non-profit agencies and government offices via site visits, phone calls, and electronic communication.
Provide logistical support for community partner organizations, students, and faculty in relation to academic service-learning courses. a. Lead community partner and student communication efforts. b. Train community partners to use online system(s) for position posting and student evaluation. c. Ensure service-learning position descriptions, registrations, and evaluation processes are completed in a timely manner. d. Coordinate responses (email and in person) to service-learning questions/concerns from students, faculty, and community partners.
Oversee and facilitate quarterly classroom presentations and pre-service workshop sessions for all Carlson supported service-learning courses. Service-Learning Program Development
Identify and develop partnerships with (new) community-based organizations in a manner that is consistent with Carlson Center values.
Plan and coordinate ongoing training and networking opportunities for community partner organizations.
Develop and implement online and in-person resources to prepare students for service experiences in collaboration with service-learning team.
Support development and implementation of online and in-person training resources for faculty, lecturers, instructors and graduate student instructors a. Collaborate with the Associate Director to support faculty members' knowledge and facility with service-learning and community engagement scholarship, pedagogy and practice. b. Coordinate opportunities for faculty/instructors to attend site visits with community partners to increase communication and understanding of their work. System Management & Development
Collaborate with staff team to create content and web-based resources for students, faculty, and community partner organizations.
Support institutional reporting requirements by producing reports on student involvement.
Maintain database of organization contact information and respective engagement opportunity descriptions.
Provide practical and technical support for on-line data management systems to Carlson staff members; this may include but is not limited to student placements, course management, and query design. a. Manage communication with students and community partner organizations via our on-line system. Evaluation, Assessment and Administration
Implement existing assessment plan to monitor experiences of students and community partner organizations; develop plan to assess faculty experiences of service-learning; improve existing assessment mechanisms. a. Produce quarterly reports for faculty based on student feedback data. b. Produce annual reports for community partner organizations based on student feedback data.
Work with service-learning team to monitor and maintain quantity of service-learning courses and identify potential areas for increase/improvements.
Evaluate new and ongoing community sites/partnerships as suitable for student placements through service-learning classes.
Perform administrative tasks that contribute to the operation of the Carlson Center.Event Coordination
Organize regular annual training and recognition events for community partners.
Support the development of additional training and networking opportunities for faculty, students, and community partner organizations.
Coordinate special events related to service-learning, community engagement, and other community-based learning opportunities for students, including workshops, panels, site visits, or other programs.
Collaborate with campus partners on Spring Celebration of Service & Leadership, MLK Week, and other events as needed. REQUIREMENTS:
Bachelor's degree from an accredited institution.
Minimum two years professional experience coordinating complex and detailed programs with positive outcomes
Strong desire to pursue racial equity and social justice through initiatives that connect campus with wider community.
Aptitude for developing collaborative relationships with colleagues, faculty, staff, students, and community partners.
Demonstrated ability to communicate effectively and appropriately (through written word and public speaking) with varied stakeholders.
Demonstrated ability to take initiative in a team-based environment, follow through on independent projects, and balance multiple priorities with a strong attention to detail.
Desire to actively engage diverse populations of undergraduate students.
Willingness to actively engage in addressing issues of structural inequity, power, and privilege in service-learning experiences.
Commitment to Carlson Leadership & Public Service Center's values and fundamental mission to engage undergraduates in understanding, building, and improving our communities.
Demonstrated ability to use basic and some advanced functions of Windows operating systems, Microsoft Office Suite (Word, Excel, Power Point, and Outlook), the internet and web-based forms.
Proficiency in Microsoft Office; working knowledge of constituent/donor relationship management systems.
Willing to work occasional evenings and weekends. Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.DESIRED:
Place-based relationships and network in the Seattle non-profit community.
A sense of humor.
Professional experience managing volunteers/interns in a complex non-profit or government organization.
Experience working with college students, community service programs, and/or service-learning pedagogy. Application Process:The Carlson Center seeks to hire competitive candidates in all searches. Diversity is a core value and foundational concept in our unit, and we are committed to building an inclusive and diverse faculty, staff, and student community. Applicants should submit a resume, cover letter, AND diversity statement via UW Hires by the application deadline. In your diversity statement, please tell us about your experience engaging and working with diverse communities in the context of your professional, volunteer, or civic work. Also address efforts you have made (or been involved with) to foster diversity competence and understanding for yourself and/or others. The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.