Holy Names University is seeking to fill an Associate Director of Financial Aid position. This individual will be reporting to the Director of Financial Aid and will be responsible for providing direction and leadership for the day-to-day operations for the Financial Aid Office. He or she assists the Director in administration of all federal, state, and institutional financial aid programs including compliance and reporting. The Associate Director of Financial Aid will provide leadership in financial aid systems and operations, serve as point person for specific programs, and will be responsible for the supervision, management, and development of staff.
Financial Aid Administration and Operation
Monitor and interpret new and updated federal and state regulations.
Create, update, and maintain policies and procedures.
Compile, analyze, and report on data to various audience.
Assist with federal and state audits and the Fiscal Operations Report and Application to Participate (FISAP).
Maintain and update, as needed a comprehensive financial aid policies and procedures manual that ensures compliance with federal and state regulations and guidelines. In consultation with Director of Financial Aid, recommend policy and procedural changes to ensure compliance with changing regulations.
System Administrator for the Financial Aid Management System, PowerFAIDS.
Assist with Parameter Roll Forward for Powerfaids and annual set-up.
Test PowerFAIDS new releases, consult with Director as needed for required decisions, and communicate updated/new features to staff as appropriate.
Maintain the Net Price Calculator.
Assess and support the expansion of PowerFAIDS to increase usage, efficiencies, and enhance communications.
Create, run, and merge reports from PowerFAIDS and Student Information System for various departments and agencies as needed or required.
Manage Campus Logic including creation of documentation, import into PowerFAIDS, staff training, annual set-up, and resolution of any errors/issues.
Coordinate the awarding of financial aid functions.
Coordinate the federal verification review process and ensure compliance with all documentation and review requirements.
Oversee all aspects of one or more federal, state, or institutional programs including, but not limited to serving as the office expert, reconciliation, error resolution, awarding, reporting, etc.
Serve as department compliance expert, including oversight of Consumer Information and annual
Assist with the Satisfactory Academic Progress and Unit Discrepancy processes each semester.
Provide oversight and support for communications, forms, and documents, as related to systems and operations.
Coordinate and oversee Loan Default Management including, but not limited to, evaluation of Preliminary Cohort Default Rate, communicating with students, reviewing reports from Federal Loan Servicers, and in-person exit counseling sessions. Collaborate with Inceptia, Student Loan Management organization as needed.
Coordinate with other departments across campus for interpretation and implementation of procedures and policies related to financial aid systems, especially compliance.
Lead and supervise staff.
Represent the Financial Aid Office on various campus committees as needed.
Staff training related to updated/new federal, state, and institutional policies and procedures, along with areas of responsibility as needed.
Serve as primary backup for the Director of Financial Aid, in Director's absence, for items related to Systems and Operations.
Oversee data accuracy, integrity, quality, and retention; including periodic reviews of system records and funds for accuracy and status checks.
Serve as backup as needed based on staff vacancies in the Financial Aid Office related to Systems and Operations.
Remain proficient and current on systems and financial aid regulations through federal and state financial aid agency websites.
Attend professional development courses/conferences as budget allows.
Participates in HNU functions, events and ceremonies as required.
Perform other duties as assigned.
Proficiency with Microsoft Office Suite
Experience with database management
Title IV regulations governing federal student aid.
Experience with various Financial Aid systems (CSAC, ELM, COD, FAA Access, NSLDS, SAIG Mailbox, etc.)
Understanding of Compliance and Consumer Information
Ability to work independently and as part of a team
Oral/written communication skills with the ability to articulate complex issues clearly
Responsibility handling confidential information
Ability to work independently and manage timelines in a deadline driven environment
5 years or more experience in a financial aid environment
Experience with PowerFAIDS or other Financial Aid Management System
Experience with Campus Logic
Experience with Slate
Knowledge of Student Information Systems
Additional Position Information
Open Until Filled
Must be willing to consent to a background check
Must be able to obtain clearance to access Federal systems (valid Social Security Number, not in default on any federal loans, etc.)
To Apply: Please send a cover letter, resume and the Holy Names University staff application to email@example.com
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Nestled in the Oakland, CA hills with a panoramic view of the San Francisco Bay, HNU is rooted in Catholic intellectual and spiritual traditions, empowering a diverse student body for leadership and service. Guided by the core values of the Sister of the Holy Names of Jesus and Mary, HNU is a progressive, inclusive, and rigorous academic community offering a liberal arts and professional education. We prepare students to think critically and imaginatively, to understand and employ the veraious modes of knowledge, to communicate clearly and persuasively, and to promote the common good. Visit our website at www.hnu.edu to learn more about Holy Names University.