Employment Status: Full-time, "Exempt," position included in the Management Personnel Plan (MPP). Work Schedule: Monday through Friday, 8:00 A.M. to 5:00 P.M (during summer term Monday through Thursday from 7:00 A.M. to 5:30 P.M.
"Please attach a cover letter, resume (or curricula vitae) and diversity statement. The diversity statement may include your interpretation of diversity, inclusion, gender equity and must include specific examples of how your educational/professional experiences, background/philosophy has prepared you for the role you are applying for at California State University, San Bernardino. (Maximum 250 words)"
Deadline: This position will remain open until filled. Applications will be reviewed beginning October 1, 2018 Current employees will be given preferred consideration.
Under the direction of the Vice President for Information Technology Services, the Director of Digital Transformation and Process Improvement is an integral part of the Information Technology (IT) leadership team and a key participant in all aspects of planning and management of digital transformation strategies including Web Development, Mobile Apps, Artificial Intelligence/Machine Learning & Process Automation. The incumbent will perform the following job duties:
Manage many technology solutions in support of digital transformation strategies.
Participate in the strategic planning and development of digitally transformed processes, procedures, and documents; represents IT at campus-level meetings pertinent to digital process transformation initiatives.
Set high, achievable aspirations for services and operations that align with university goals and objectives, gather user requirements to streamline the process and collaboratively select the appropriate application to implement in a timely fashion. manages the strategic direction of enterprise document management and electronic signature applications.
Ensure applications are patched, upgraded and managed to maximize user features and maintain stability.
Manage and update the process improvement initiative schedule and conducts regular updates with IT governance groups.
Build and execute process improvement strategies to grow the organization's internal capacity to improve. Enhance user experience through improved interface design, functionality and uniformity.
Perform other duties as assigned.
Applicants must have the following:
Equivalent to graduation from an accredited institution with a Master's degree in a job-related field.
Equivalent to six years of progressively responsible experience with application support, process improvement initiatives, or technical training required.
Knowledge and prior experience managing web and/or application development teams.
Project management skills.
General knowledge of organizational development and change management.
Excellent written and verbal communication skills.
Strong organizational, supervisory, and interpersonal skills needed to work effectively with a wide variety of internal and external resources.
Strong leadership skills with a proven track record of building and leading strong teams.
Strong decision-making skills and ability to work under pressure.
Ability and specialized skills to: lead and manage projects; make presentations; perform training; analyze customer needs and business processes and design and implement workflow solutions; deal effectively with challenging service delivery situations and interact effectively with a wide range of constituents, both functional and technical; set strategies for the development of web-based and/or mobile applications; contribute to the development of enterprise architecture design, implementation and management of key information assets; and ability to lead staff through changes in technologies and skill sets.
Ability to lead efforts defining requirements and selecting commercially vended solutions including SaaS based strongly preferred.
Ability to establish and maintain effective work relationships within a diverse campus community.
The successful candidate is required to complete a background check, including fingerprinting, prior to assuming this position.
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.
The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
California State University, San Bernardino is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.
This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter. Visit the Human Resources Conflict of Interest webpage link for additional information: http://hrd.csusb.edu/conflictInterest.html
This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096)
Additional Salary Information: Depends on Qualifications
California State University, San Bernardino offers a challenging and innovative academic environment. The university seeks to provide a supportive and welcoming social and physical setting where students, faculty and staff feel they belong and can excel. The university provides students the opportunity to engage in the life of the campus, interact with others of diverse backgrounds and cultures, as well as participate in activities that encourage growth, curiosity and scholarly fulfillment. Through its branch campus in Palm Desert, the university mission extends to the Coachella Valley.
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