Taste NY Assistant Market Manager New Baltimore Travel Plaza – Hannacroix, NY
September 15, 2018
New York State, New York
The Assistant Market Manager assists with all aspects of the New Baltimore Taste NY Market, including day-to-day planning, coordination, routine management, opening and closing duties. The Assistant Market Manager is responsible for customer support guidance to Market clerks, inventory management, purchasing, operation of cash register, basic cash controls, operation and maintenance of inventory and Point of Sale software, regular staff scheduling, transportation of inventory from warehouse to store, customer service, and general record keeping.
The Assistant Market Manger will also help represent Cornell Cooperative Extension of Columbia & Greene Counties to the public, NYS Department of Agriculture and Markets and Cornell University; and demonstrate familiarity with local agriculture products and retail food sales.
The Assistant Market Manager assists in ensuring the store is visually distinctive and impeccably maintained.
The Assistant Market Manager highlights and educates on local NY farm products, and assists in the research, evaluation and documentation of agricultural marketing and agri-tourism strategies. Responsible for assisting with financial management and record keeping. This position provides oversight to temporary program staff and program volunteers as needed.
This is a grant-funded position.
All applications must be received on-line by September 28, 2018. Position closing dates may change based on Association needs.
Associates or Equivalent Education. GED/High School Diploma with one year transferrable program/functional experience may substitute for an Associates degree.
Experience relevant to the role of the position (agricultural business & marketing, retail store management, etc.).
Ability to effectively work in an informal, educational-based retail environment, ensuring positive public educational and customer service experiences.
Communication Skills - Ability to communicate effectively, clearly, and tactfully through verbal, written and electronic methods. Ability to clearly communicate (speak, read and write proficiently) in English.
Ability to meet regular travel requirements associated with this position. A valid NYS driver's license and ability to drive and driving record acceptable for agency insurance coverage are required.
Ability to meet acceptable background check requirements.
Ability to constantly work flexible hours related to the Market schedule, including early mornings, nights, weekends and holidays.
Ability to constantly work in a retail setting - ability to maneuver around the sales floor, stockroom, and office, ability to operate point of sale register, office computer and other equipment.
Ability to frequently lift, move and/or transport Market products, supplies and equipment with or without reasonable accommodation.
Ability and willingness to work with diverse audiences and maintain cultural sensitivity.
Experience with windows-based software including QuickBooks, use of the internet and Microsoft Office Suite including Outlook, Word, and Excel.
Ability and willingness to work with a high degree of integrity, accuracy, organization, sound professional judgment, and the ability to handle confidential, sensitive information.
Ability to organize, manage, and prioritize multiple tasks, deadlines, requirements, and priorities to complete work in a timely manner and within established deadlines.
Familiarity with electronic technology (e.g. video, audio, computers, etc.).
Experience working in customer service and retail environments.
Understanding of basic marketing and promotion.
Financial accounting and order tracking.
Knowledge of basic marketing strategies, advertising and distribution of products.
Experience in local food display, merchandising, and sales as well as the promotion of agri-tourism.
Demonstrated ability to creatively solve problems.
Demonstrated ability to manage inventory, collect recommendations and recognize ‘top-sellers.’
Ability to work independently, make decisions, attend to details, and handle multiple tasks and work under pressure.
Ability to manage staff, create and maintain schedules, manage inventory, purchase concession items, consumables and janitorial goods.
Position Responsibilities & Essential Functions
Program Delivery - 10%
Educate the public on local agriculture products.
Educate farmers/vendors in agricultural marketing practices.
Utilizing existing resources, including guidance of Executive Director and Market Manager, as it relates to program delivery.
Provide experiential learning opportunities to vendors on agri-marketing topics such as labeling, tracking sales and use of social media marketing.
Engage and interact with customers to educate them on the local food system, NY Agriculture and agricultural related issues.
Serve as a subject matter resource for Taste NY products.
Represent Cornell Cooperative Extension before the public, community leaders, government officials, Cornell or other land grant universities as part of program delivery.
Management - 10%
Assists in ensuring the store is visually distinctive and impeccably maintained.
Provide supervision, coaching, and feedback of assigned staff and/or volunteers providing constructive feedback and overall performance management.
Assist Market Manager to provide guidance and oversight to clerk staff and volunteers on facilities maintenance and housekeeping chores.
Assist in managing compliance with all health, safety and other regulations.
Give guidance and oversee completion of clerk staff entries into store logs and/or equipment journals.
Assist Market Manager with interfacing with property owner, vendor, and others according to established procedures.
Assist with solving problems and resolve conflicts that arise in the Taste NY Marketplace Program utilizing appropriate, existing policies and procedures.
Collaborate with CCE Agriculture/Horticulture Educators and other staff on management of Marketplace activities, as assigned.
Serve as acting Market Manager in the manager's absence to maintain the overall administration of the Taste NY Markey as needed.
Coordination/Operation - 75%
Orient and train Taste NY Clerks on local and/or regional food and agricultural products.
Teach Taste NY Clerks about marketing practices and train them in the specifics of marketing local farms and food products in a Taste NY market setting.
Assist with establishing work schedules/staff scheduling based on needs of the Marketplace.
Learn and work with inventory software and POS software.
Receive incoming deliveries and management logistics of off-site storage location, transport product to store from warehouse (driving is required).
Support Market Manager in inventory management; monthly shrink records and physical inventory.
Assist Market Manager in cash errands and off-site errands.
Support Market Manager for the timely delivery of inventory invoices and purchase orders in preparation for accounting department.
Following procedures, purchase concession items, consumables, and janitorial goods.
Provide routine clerical and retail market service.
Act in the capacity of cashier, stock clerk, and utility clerk as necessary when short staffed.
Provide routine support to Market Manager to analyze electronic problems with POS hardware and software or mechanical issues with refrigerators, freezers and/or other machinery at facility.
Coordinate repairs on programs or machinery with appropriate vendors. Equipment includes but not limited to: multi-line phone, cash register, interactive display and video monitor.
Assist with the preparation of Taste NY progress reports for funders.
Regularly transport self, and/or Market materials and resources related to the Taste NY Market and/or program.
Regularly lift, move and/or transport Market products, supplies, and equipment
Effectively maintain existing professional relationships with other agencies, organizations, vendors, and businesses.
Prepare and submit accurate expense reports, receipts/supporting documentation, and/or vouchers in a timely manner per established policy and procedures.
Prepare and submit accurate mileage reports and supporting documentation in a timely manner per established policy and procedures.
Professional Improvement - 5%
In cooperation with Supervisor and/or Executive Director, jointly develop and pursue a professional development plan as a means to increase competencies relative to position accountabilities and to address changes and Association priorities.
Collaborate in activities that are in general support of Cornell Cooperative Extension and perform other duties as assigned.
Health and Safety - Applied to all duties and functions.
Support the Association to maintain a safe working environment.
Be familiar with and strive to follow any applicable federal, state, local regulations, Association health and safety policy/procedure/requirement and standard.
Act proactively to prevent accidents/injuries and communicate hazards to supervisors when identified.
EEO/EPO and Policy - Applied to all duties and functions.
Appreciate and embrace diversity in all interactions with clientele, staff, volunteers and the public.
Assist the Cornell Cooperative Extension system in reaching out to diverse audiences.
Aware of, and adheres to, established Cornell Cooperative Extension Association of Columbia & Greene Counties policies, procedures and Cornell Cooperative Extension Skills for Success.
Contribute to the overall success of the organization by performing all assigned duties in a professional, timely and accurate manner.
This is a non-exempt, full time position, 35 hours/week. Compensation paid at the rate of $17.60 per hour.
Excellent benefits, based on eligibility, including:
Paid time off
NYS Health Insurance Program (including Dental Insurance)
Long-term Disability Insurance
Voluntary Tax Deferred Annuity
Voluntary Flexible Spending Accounts
Voluntary Group Universal Life Insurance
Voluntary Personal Accidental Insurance
Voluntary Legal Plan Insurance
Voluntary Long Term Care Insurance
Voluntary Auto and Homeowner's Insurance
Voluntary Pet Insurance
Voluntary New York's College Savings Program
** ATTACH ALL DOCUMENTS AT THE BEGINNING OF THE APPLICATION PROCESS **
To be considered for this position, you must:
(1) Complete *ALL* sections of the online application including your name, full contact information, experience and education. DO NOT JUST ATTACH DOCUMENTS!
(2) Attach a Resume (PDF or Microsoft Word format).
(3) Attach names and addresses of at least 3 Professional References (at least one who is a current or former supervisor or teacher) in PDF or Microsoft Word format.
READ THE APPLICATION INSTRUCTIONS BELOW TO BE SURE YOU ARE UPLOADING DOCUMENTS AS REQUESTED.
The Association may make reasonable accommodations to enable applicants to participate in the hiring process and employees to perform the essential functions of their job. If you require an accommodation so you may participate in the selection process you are encouraged to contact Cornell Cooperative Extension Administrative Systems at (607) 255-2117, or via email at: firstname.lastname@example.org.
For additional questions please contact Jim McNaughton, Association Lead Human Resources Manager, e-mail email@example.com or phone (518) 765-3503.
Cornell Cooperative Extension is a collaboration among Cornell University, the United States Department of Agriculture, the State of New York, and the residents of New York State. Per NYS Law, county and regional extension service associations are subordinate government agencies. This employment opportunity is with the entities listed and not with Cornell University.
Cornell Cooperative Extension is an employer and educator recognized for valuing AA/EEO, Protected Veterans, and Individuals with Disabilities. Individuals who bring a diverse perspective and are support of diversity are strongly encouraged to apply.
Internal Number: WDR-00016465
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