The Transportation Services department at Oregon State University is seeking a Field Supervisor. This is a full-time (1.00 FTE), 12-month, fixed term professional faculty position. Reappointments are at the discretion of the Director.
This position is in the Transportation Services department within the Division of Finance and Administration at Oregon State University. Transportation Services supports the University's mission by providing faculty, staff, students, and visitors with safe, sustainable, customer-focused, and fiscally sound transportation programs and services. The Transportation Services department includes staff who specialize in parking, motor pool, and transportation options.
The Field Supervisor is responsible for the supervision and work assignments of the Maintenance and Field Representative (parking enforcement) staff in Transportation Services. The person in this position is expected to be in the field regularly, and to be highly accessible to the department's field staff. The Field Supervisor provides constant leadership to the field teams, to ensure high quality performance and outcomes of maintenance and enforcement activities.
The Field Supervisor is the primary contact for all inquiries from field staff for direction on how to handle difficult situations, and she or he is expected to support staff members by providing solutions that adhere to university Standards, policies and department expectations. The incumbent must be able to plan field activities to meet objectives and deadlines, and quickly respond to changing work conditions (caused by weather, activities on campus, or other unforeseen circumstances). It is also important that the person in this position communicates regularly with his or her supervisor and other department leaders to ensure consistent messaging to staff and the community.
This position requires a person with a high degree of organizational and people management skills. Department management relies on this position to receive, track, monitor, and complete field tasks, and then report outcomes in a timely manner without oversight. The person in this position leads field representatives, who issue parking citations, and is expected to coach them to understand the limits of their discretion and how to enforce Standards while still providing the quality customer service expected from our department. The incumbent is also expected to provide coaching to the maintenance staff to ensure all tasks are completed according to the specifications of department and University Standards.
Typically requires 3 years of experience performing trade-specific work. 1 year of experience providing supervision or lead work of facilities and operational employees. May require certification or licensure.
2 years of professional experience in maintenance operations; OR
2 years of professional experience in parking or transportation-related operations; OR
2 years of professional experience in special event field operations; OR
2 years of experience with a regulatory government agency overseeing the quality of field work performed; AND
2 years of supervisory experience.
Experience managing a maintenance work assignment tracking system, OR a workflow assignment and scheduling system.
Knowledge of, or ability to learn within six months of employment, the Manual on Uniform Traffic Control Devices, Oregon Revised Statutes, and Oregon State University Standards related to traffic control, parking enforcement, and vehicle towing/immobilization and OSU Building and Design Standards.
Must have exceptional ability to work with diverse range of individuals.
Must have highly effective communication skills and a successful record of customer service skills.
Experience with office technology (word processing and spreadsheets).
This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a Criminal History Check and be determined to be position qualified as per OSU Standard 576-055-0000 et seq. Incumbents are required to self-report convictions and those in Youth Programs may have additional Criminal History Checks every 24 months. Offers of employment are contingent upon meeting all minimum qualifications including the Criminal History Check Requirement.
This position requires driving a University vehicle or a personal vehicle on behalf of the University; therefore, the incumbent must successfully complete a Motor Vehicle History Check, possess and maintain a current, valid driver’s license in their state of residence, be determined to be position qualified and self-report convictions in accordance with OSU Standards and Policies. Offers of employment are contingent upon meeting all minimum qualifications including the Motor Vehicle Check Requirement.
The person in this position may work outside, alone, with limited supervision. They may also in an office environment, Must work with all types of customers and situations with confidence and decorum.
The hours for this position are variable but the primary schedule will be 7:00 a.m. to 4:00 p.m. Mon.-Fri. Work schedule may also include shift adjustments, holidays, or weekends as needed. Work is primarily outdoors regardless of weather conditions.
The person in this position may also experience: long periods of sitting and/or standing, repeatedly climbing in and out of a vehicle, moving up to 50 pounds, bending, stooping, or crawling to complete tasks, work with various hand and power tools, including propane fired torches and tar melting pots, work on a ladder or other elevated surfaces.
The work environment for this position may allow exposure to high noise levels, dust, fumes, and chemicals associated with construction, maintenance, and cleaning.
The incumbent must wear appropriate safety equipment as required by OSU Policy, and State and Federal requirements.
Oregon State is a leading research university located in one of the safest, smartest, greenest small cities in the nation. Situated 90 miles south of Portland, and an hour from the Cascades or the Pacific Coast, Corvallis is the perfect home base for exploring Oregon?s natural wonders.Oregon State University has always been a place with a purpose ? making a positive difference in quality of life, natural resources and economic prosperity in Oregon and beyond. Through discovery, innovation and application, we are meeting challenges, solving problems and turning ideas into reality.Founded in 1868, Oregon State is the state?s Land Grant university and is one of only two universities in the U.S. to have Sea Grant, Space Grant and Sun Grant designations. Oregon State is also the only university in Oregon to hold both the Carnegie Foundation's top designation for research institutions and its prestigious Community Engagement classification.As Oregon?s leading public research university, with $261.7 million in external funding in the 2011 fiscal year, Oregon State?s impact reaches across the state and beyond. With 12 colleges, 15 Agricultural Experiment Stations, 35 county Extension offic...es, the Hatfield Marine Sciences Center in Newport and OSU-Cascades in Bend, Oregon State has a presence in every one of Oregon?s 36 counties, with a statewide economic footprint of $2.06 billion.Oregon State welcomes a diverse student body of over 26,000 students from across Oregon, all 50 states and more than 100 countries. They can choose from more than 200 undergraduate and more than 80 graduate degree programs, including over 30 degrees online offered through Oregon State Ecampus. Oregon State increasingly attracts high-achieving students, with nationally recognized programs in areas such as conservation biology, agricultural sciences, nuclear engineering, forestry, fisheries and wildlife management, community health, pharmacy and zoology.Oregon State also ranks high in sustainability, fourth among universities nationwide for using renewable energy and first in the Pac-12 Conference. And our students literally help power the university: 22 exercise machines at Oregon State University has always been a place with a purpose ? making a positive difference in quality of life, natural resources and economic prosperity in Oregon and beyond. Through discovery, innovation and application, we are meeting challenges, solving problems and turning ideas into reality. For more information visithttp://www.ohsu.edu/xd/about/index.cfm.The 400-acre main campus in Corvallis includes a Historic District, making Oregon State one of only a handful of U.S. university campuses listed on the National Register of Historic Places. The district includes such icons as Weatherford Hall, the Memorial Union and Benton Hall, the oldest building on the oldest building on campus.
OSU commits to inclusive excellence by advancing equity and diversity in all that we do. We are an Affirmative Action/Equal Opportunity employer, and particularly encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQ community members, and others who demonstrate the ability to help us achieve our vision of a diverse and inclusive community.