This position leads an array of programs operated by the Future Services Institute focused on improving knowledge and practice of equity and employment practices among nonprofit service organizations and public employers. This position leads and supports facilitation and documentation of multi-stakeholder conversations, including designing and implementing event agendas, materials, and reports. This position also designs and implements curriculum related to the core programs.
Facilitate human services redesign 30% Provide program leadership to a multi-year initiative focused upon advancing 2-generation policy and programs in the state of Minnesota. Spanning many Departments within state government and nonprofit service organizations, this position engages others in system redesign activities: 1. Work with clients from state government and community organizations to develop human-centered design labs. 2. Coordinate team to solicit participants, carry out background research, develop materials, and oversee the logistics to carry out the labs. 3. Work with the research team to conduct qualitative data collection with partners through site visits and interviews to inform strategy development. 4. Define goals, objectives, and outcomes. 5. Create materials and tools that align with the goals, objectives, and outcomes of the project. 6. Implement and facilitate design-lab sessions. Recommend activities for continuous quality improvement. 7. Document and disseminate ‘harvest documents’ (written and multimedia) and other products / tools that capture work product and lessons for others.
Project management 30% Provide project management to a multi-year initiative focused upon advancing 2-generation policy and programs in the state of Minnesota and liaising with state government and nonprofit service organizations in the following capacity: 1. Work with state agency staff to develop a request for proposals for direct service, 2-generation programs. 2. Working with the Academic Director, provide support for the sites chosen in implementing 2-generation programs. 3. Coordinates work of team members through all other phases of the 2-Gen project, setting deadlines, assigning responsibilities and monitoring progress. 4. Monitor project budget to ensure cost effectiveness and resources are leveraged.
Leadership development training and workshops 20% This position will create and implement training for nonprofit and public leaders focuses upon equity and employment practices: 1. Design and facilitate capacity building sessions with nonprofit and public organizations to improve program outcomes. 2. Facilitate monthly leadership development program, Equity Works Leadership Institute, including creating agendas, facilitator guides, presentations, and activities. 3. Partner with colleagues to promote, and implement, the training workshops and leadership programs across the state. 4. Review and refine the initiatives based on evaluation feedback. 5. Work with administrative staff to oversee meeting logistics, catering, and facilities.
External Relationship Management 20% This position manages and maintains good relationship with external stakeholders (state and county governments, employment service providers, other organizations of interest, communities) throughout the project – includes conflict management, building new relationships, and being the liaison for questions and concerns: 1. Make public presentations about the project and larger Future Services Institute. 2. Maintains knowledge and stays abreast of area trends and developments in field. 3. Supports development relevant proposals for funders’ to support these initiatives. 4. Writes funder reports.
Additional Information: The role and nature of this position requires integrative thinking and leadership. Skills, interests and experience in areas such workforce development, nonprofit & public leadership, policy implementation, customer service, empathy, creative problem-solving and strategic management are essential in the responsibilities of this role.
Salary is based on education and experience. Salary range: $65k-$71,500k
Required Qualifications: BA/BS with at least six years experience.
Demonstrated skills in facilitation methods.
Strong interpersonal skills, including demonstrated ability to work effectively as a team member, function comfortably in an academic setting, and interact with a diverse group of individuals, organizations and the public.
Excellent written and verbal communication skills.
Exceptional organizational skills, follow through, and attention to detail.
Excellent ability to set goals and determine how to accomplish results with few guidelines to follow, although precedents may exist.
Experience in highly varied and unpredictable situations, complex and often non-recurring and the ability to manage new and creative approaches to situations.
Experience with planning and maintaining a project budget.
Computer proficiency required, including: MS Office and Google.
Preferred Qualifications: Experience with human-centered design and program development.
Knowledge of publicly-funded early childhood education programs and systems.
Facilitation methods in Art of Hosting.
Internal Number: 327144
About University of Minnesota, Twin Cities
The University of Minnesota, founded in the belief that all people are enriched by understanding, is dedicated to the advancement of learning and the search for truth; to the sharing of this knowledge through education for a diverse community; and to the application of this knowledge to benefit the people of the state, the nation, and the world.