About Citi Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients.
Citi's Mission and Value Proposition explains what we do and Citi Leadership Standards explain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients' and the public's trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve. Our Leadership Standards is a common set of skills and expected behaviors that illustrate how our employees should work every day to be successful and strengthens our ability to execute against our strategic priorities.
Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop to are widely available to all.
Brief Description of the Organization CBNA is the primary legal entity for Citi, providing products and services to consumers, financial institutions and corporate clients around the world. In the past, Citi has provided most of its internal reporting on a business by business basis. With the changes in the regulatory environment, strong legal entity reporting and governance has become essential. This team is responsible for ensuring that CBNA has the appropriate governance and control infrastructure to meet the demand for legal entity planning, execution, information management and the ever-evolving regulatory environment.
New Client and Business Development
Assist the Banker in the creation of sales and marketing strategies designed to generate revenue growth and to acquire new target clients within different sectors, with a focus on Investments
Prospecting - conduct new client/prospect research, generate leads and develop prospects, network to identify referrals to new clients/prospects, and coordinate client events
Assist the Banker in profiling, qualifying and converting prospects into CPB clients.
Identify new investment opportunities with existing clients
Assist the Banker in delivering a investment solutions that meet the client's needs
Client/prospect meetings - organize the pre-call planning, organizing post-meeting de-briefs, and maintain all client call records including call reports
Sales Support / Relationship Management
Serve as a back-up to the Banker; demonstrate subject matter expertise in investments
Assist the Banker in creating, organizing, and implementing a wealth management strategy designed to deepen relationships with existing clients
Provide accurate and timely revenue tracking and deal pipeline reports and other relevant information to the Banker
Facilitate small credit structures with client and all shelter mortgage products -Based on client need, introduce cash management services or capital markets foreign exchange services to clients; coordinate the client class with product partners and update Bankers as appropriate
Manage Capital Contribution Loan Program and Affinity Group
Manage IRA transfers and rollovers
Maintain appropriate levels of contact with clients to assist the Banker in revising strategy based on clients' needs and changes in investment markets
Handle complex client inquiries and resolve issues unrelated to service & account opening.
Compliance Oversight and Controls
Investment Objective Setting (IOS) - collect and confirm from Bankers the client's investment objectives setting and risk tolerance. Assist with the Annual Attestation process and suitability reviews
Confirm with Banker clients' investment objectives and risk tolerance by interfacing with clients to obtain appropriate documentation and liaise with Client Account Officers to ensure all aspects of client records and documentation are completed and updated
Hand off client risk portfolio data and new account information to On-Boarding Specialist
Client facing experience, preferably in the financial services industry.
Strong knowledge of investments is required; banking and credit products desirable
Strong verbal and written communication skills. Excellent interpersonal skills, problem solving, team work and analytical skills
Ability to establish relationships and partner effectively with various groups including sales, service, operations, compliance, and marketing
Ability to understand, utilize and learn computer and web based applications
Licensing: series 7, 63 and 65 or 66
B.A. plus relevant financial services experience required
Internal Number: 4709982
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